# Troubleshooting [phone] steps for SBCGlobal email not working on Android

SBCGlobal is a extensively used dispatch service that's now possessed by AT&T. SBCGlobal druggies have been facing issues with their dispatch not working on Android bias. The most common problem isn't being suitable to admit or shoot emails. This issue can be frustrating, especially if you calculate on dispatch for important communication. In this blog, we will bandy the troubleshooting way that you can take to resolve SBCGlobal dispatch not working on Android.

**1. Check your internet connection** The first and foremost step to check if your internet connection is working rightly. A poor internet connection can help your dispatch from performing duly. insure that you have a stable internet connection before pacing with other troubleshooting way.

**2. Check dispatch garcon settings** The coming step is to corroborate that your dispatch garcon settings are configured rightly. Go to your dispatch account settings and check that the incoming and gregarious dispatch garcon settings arecorrect. However, you can check the SBCGlobal dispatch garcon settings on the AT&T website, If you're doubtful.

**3. Update your Android device** insure that your Android device is streamlined to the rearmost interpretation. An outdated operating system can beget comity issues with the dispatch app, leading to dispatch not working rightly.

**4. Clear cache and data** The dispatch app on your Android device may have stored some loose cache and data, leading to the dispatch not working rightly. You can clear the cache and data of the dispatch app by going to Settings> Apps> Dispatch> storehouse. also click on Clear cache and Clear data.

**5. Disable battery optimization** Battery optimization can beget apps to stop working in the background, leading to dispatch not working rightly. You can disable battery optimization for the dispatch app by going to Settings> Battery> Battery optimization> All apps. also elect the dispatch app and disable battery optimization.

**6. Check email app permissions:** Ensure that the email app has the necessary permissions to function correctly. Go to Settings > Apps > Email > Permissions and ensure that the necessary permissions are enabled.

**7. Reinstall email app:** If none of the above steps work, you can try uninstalling and reinstalling the email app on your Android device. This will ensure that you have the latest version of the email app and any corrupt files are removed.

**8. Contact SBCGlobal customer support:** If none of the above steps work, you can contact SBCGlobal customer support for further assistance. They will be able to guide you through the troubleshooting steps specific to your device and email account.

**In conclusion**

it can be frustrating when email on Android isn't working, but by using the troubleshooting methods mentioned above, you should be able to fix the problem. Always check that the email program on your Android device has the appropriate permissions and that it is running the most recent update. For more help if you need it, get in touch with SBCGlobal customer service.