# **How To Cancel Air Dolomiti Flight – Complete Guide**
To cancel your Air Dolomiti flight, call 1-833-341-3894. Provide your booking details to receive assistance with cancellation, refunds, or rebooking options.
Air travel plans can change for many reasons—unexpected work, illness, or personal emergencies. When that happens, knowing how to cancel your flight quickly and efficiently is crucial. If you've booked with **Air Dolomiti**, this comprehensive guide will walk you through **how to cancel an Air Dolomiti flight**, the airline’s cancellation policy, refund eligibility, and tips to avoid hefty fees.
This guide is for anyone who:
- Booked a flight with Air Dolomiti and needs to cancel it
- Wants to understand refund options
- Needs help contacting Air Dolomiti customer service
- Wishes to change their flight instead of canceling
Let’s dive into the process of canceling an Air Dolomiti ticket and getting your money or travel credit back.
## **1. Introduction to Air Dolomiti**
Air Dolomiti is a regional airline based in Italy and a wholly owned subsidiary of Lufthansa. Operating flights primarily between Italian cities and Germany, Air Dolomiti offers a blend of European hospitality and German efficiency. If you’ve booked a flight with Air Dolomiti and need to make changes or cancel it, the process depends on how and where you booked.
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## **2. Can I Cancel My Air Dolomiti Flight?**
Yes, you can cancel an Air Dolomiti flight. However, **whether you receive a refund** or need to pay a cancellation fee depends on your fare type and when you cancel.
Air Dolomiti allows cancellations via:
- Its website ([www.airdolomiti.eu](https://www.airdolomiti.eu))
- Call center
- The platform (agency or airline) you used to make the booking
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## **3. Air Dolomiti Cancellation Policy**
Air Dolomiti offers multiple fare classes, each with different cancellation rules. The key factors influencing your ability to cancel and receive a refund include:
- **Fare class** (Economy Light, Classic, or Flex)
- **Time of cancellation** (before or after 24 hours of booking)
- **Booking channel** (direct, Lufthansa, or travel agent)
Generally:
- **Economy Light** fares are non-refundable
- **Economy Classic** may allow partial refunds with a fee
- **Economy Flex** tickets are fully refundable and changeable
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## **4. 24-Hour Cancellation Rule**
If you cancel your Air Dolomiti flight within **24 hours of booking** and your flight is at least **7 days away**, you may qualify for a **full refund**, regardless of your fare type.
This applies only to bookings made directly through Air Dolomiti or Lufthansa websites or customer service.
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## **5. Air Dolomiti Fare Types and Their Flexibility**
| Fare Type | Refundable? | Changeable? | Cancellation Fee |
|------------------|------------------|---------------------|------------------|
| Economy Light | ❌ No | ✅ With Fee | Full Fare Lost |
| Economy Classic | ✅ Partial | ✅ With Fee | €50–€100 |
| Economy Flex | ✅ Yes | ✅ Free | None |
| Business Class | ✅ Yes | ✅ Free | None |
---
## **6. Step-by-Step: How to Cancel an Air Dolomiti Flight**
Here’s a general overview:
1. Visit the Air Dolomiti website or the site where you booked
2. Log into your booking using reservation code and surname
3. Select the flight to cancel
4. Review cancellation terms and fees
5. Confirm the cancellation
6. Receive a confirmation email or credit voucher
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## **7. How to Cancel via Air Dolomiti Website**
### Steps:
1. Go to: [www.airdolomiti.eu](https://www.airdolomiti.eu)
2. Click on **"My Bookings"**
3. Enter your booking reference and last name
4. Click on **“Cancel Flight”**
5. Follow the on-screen steps to finalize cancellation
6. Check your email for confirmation
**Note:** Website cancellations may be unavailable for some special fares or codeshare bookings.
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## **8. How to Cancel via Phone**
Call **Air Dolomiti Customer Service** to cancel:
- **Italy:** +39 045 288 6140
- **Germany:** +49 089 975 80497
- **Other countries:** Use Lufthansa customer care or global numbers
- **USA/Canada:** Call Lufthansa at 1-800-645-3880
Provide:
- Booking number
- Passenger names
- Flight details
The agent will help cancel and inform you about any refund or credit eligibility.
---
## **9. How to Cancel an Air Dolomiti Flight Booked Through Lufthansa**
Air Dolomiti is part of the Lufthansa Group. If you booked via Lufthansa’s website or app:
- Visit [www.lufthansa.com](https://www.lufthansa.com)
- Go to “My Bookings”
- Enter booking code
- Click “Cancel Flight”
- Follow steps to confirm
Refunds and cancellation rules follow Air Dolomiti’s policy but may be processed by Lufthansa.
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## **10. Canceling Flights Booked Through Travel Agencies**
If you booked through platforms like Expedia, MakeMyTrip, or Skyscanner:
- You must cancel **through that platform**
- Air Dolomiti **cannot cancel third-party bookings directly**
- Refunds will be processed by the agency
- Agency cancellation fees may apply in addition to airline penalties
---
## **11. Refund Eligibility and Processing Time**
Refunds depend on:
- Fare type
- Cancellation timing
- Refund method (original payment or voucher)
### Refund Timeline:
- Credit/Debit card: 7–14 business days
- Bank transfer: Up to 21 days
- Voucher: 24–48 hours
**Note:** Booking fees and credit card surcharges are non-refundable.
---
## **12. Air Dolomiti Voucher and Credit Policy**
If eligible for a travel credit instead of refund:
- You’ll receive a **voucher code** via email
- Valid for **1 year** from date of issue
- Can be used on Air Dolomiti or Lufthansa websites
Vouchers are **non-transferable** and must be used by the same passenger.
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## **13. What If Air Dolomiti Cancels My Flight?**
If your flight is canceled by Air Dolomiti:
- You are entitled to a **full refund**, **rebooking**, or **voucher**
- No cancellation fee applies
- You may be eligible for compensation under **EU261 regulations**
Contact the airline immediately or call Lufthansa support.
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## **14. How to Rebook Instead of Cancel**
If you want to change the flight date:
- Visit “My Bookings” on Air Dolomiti website
- Select **“Change Flight”**
- Choose new dates and pay the fare difference (if any)
**Tip:** This is often cheaper than canceling and rebooking.
---
## **15. Cancelling Award Bookings or Miles Tickets**
If you booked using **Miles & More** points:
- Go to [www.miles-and-more.com](https://www.miles-and-more.com)
- Login and view your booking
- Cancel from there or call customer support
Miles will be refunded minus service charges (approx. €50 per person).
---
## **16. Travel Insurance and Flight Cancellation**
If you bought travel insurance (via Air Dolomiti or third-party), you can:
- File a claim for reimbursement if canceling for:
- Medical reasons
- Job loss
- Natural disasters
- Death in the family
Provide cancellation proof, receipts, and medical certificates as required.
---
## **17. Cancelling Group Bookings or Multi-City Tickets**
For group bookings:
- Contact group reservations desk via email or phone
For multi-city or connecting bookings:
- Partial cancellations may not be allowed
- Canceling one segment could void the entire ticket
Speak to an agent before attempting to cancel part of an itinerary.
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## **18. Special Cases (Medical, Visa Denial, Bereavement)**
In exceptional cases:
- Provide medical certificates or visa rejection letters
- Air Dolomiti may waive fees or offer credit/refund
Always submit documents within **14 days** of cancellation for consideration.
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## **19. Can I Cancel My Return Flight Only?**
Yes, you can cancel your return flight only. Log into your booking or call customer care. However:
- Fare difference may apply
- Some tickets require both segments to be used in sequence
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## **20. Can I Cancel if I Missed the First Flight?**
If you miss the **outbound flight**, your return ticket may be **automatically canceled**.
To avoid losing the return:
- Inform the airline in advance
- Ask to keep the return segment active
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## **21. No-Show Policy Explained**
A “No-show” occurs when you miss a flight without informing the airline. In such cases:
- No refund is issued
- Return leg may be canceled
- Fare is forfeited completely
Always cancel in advance to preserve future segments.
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## **22. How to Appeal for Exception-Based Refunds**
If you feel you deserve a refund despite fare restrictions:
- Email: refundrequest@airdolomiti.eu
- Include booking number, explanation, and supporting documents
- Responses may take 7–10 business days
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## **23. Common Mistakes to Avoid When Cancelling**
- Waiting too long and missing refund deadlines
- Assuming all tickets are refundable
- Canceling through the wrong channel
- Not checking fare conditions
- Missing the 24-hour window
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## **24. FAQs on Canceling Air Dolomiti Flights**
**Q1. Can I cancel a non-refundable Air Dolomiti ticket?**
Only partially, or convert it to credit (if eligible).
**Q2. Can I cancel only one passenger in a group booking?**
Yes, but only through customer service.
**Q3. Will I get a refund if I cancel due to COVID-19?**
You may be eligible for vouchers or partial refunds, depending on travel restrictions.
**Q4. Are service fees refundable?**
No, service fees are typically non-refundable.
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## **25. Conclusion and Final Tips**
Canceling an Air Dolomiti flight is a fairly straightforward process if you know your fare conditions and act promptly. Use the official website, contact customer support, or cancel via the platform you used for booking.
### Final Tips:
- **Cancel within 24 hours** to maximize refund potential
- Read your **fare rules** carefully before buying
- **Use vouchers** if full refund isn’t possible
- **Call support** for complex cancellations
With the right approach, you can cancel your Air Dolomiti flight smoothly and minimize financial loss.