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# System prepended metadata

title: How to Change Passenger Name on Air Canada Ticket

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# **How to Change Passenger Name on Air Canada Ticket**

To change a passenger name on an Air Canada ticket, call 1-833-341-3894. Get help with name corrections, legal updates, and required documents.

Mistakes happen — and one of the most common yet stressful ones in air travel is **entering the wrong passenger name** on a flight ticket. If you’ve booked with **Air Canada** and realized the name on your ticket doesn’t match your passport or ID, don’t panic.

While airlines are strict about passenger identity for security and legal reasons, Air Canada does allow certain name changes and corrections under specific policies.

This **complete guide** will walk you through everything you need to know about **changing or correcting a name on an Air Canada ticket** — from types of changes allowed to step-by-step instructions, documents required, fees, exceptions, and pro tips to avoid future issues.

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## **Table of Contents**

1. Introduction
2. Air Canada’s Name Change Policy Explained
3. Name Correction vs. Name Change
4. Can You Transfer an Air Canada Ticket?
5. Types of Name Corrections Allowed
6. When Name Changes Are Not Permitted
7. Fees for Name Corrections
8. How to Request a Name Correction Online
9. Changing Names via Customer Service
10. Changing Name on Award/ Aeroplan Bookings
11. Name Changes for International Travel
12. Required Documents for Name Corrections
13. Minor vs. Major Name Corrections
14. Legal Name Change After Booking
15. Name Mismatch: What Happens at Airport?
16. Group Booking or Third-Party Changes
17. How to Avoid Name Errors in Future
18. Sample Email Format for Name Correction Request
19. Contacting Air Canada for Help
20. Final Thoughts and FAQ

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## **1. Introduction**

Your name must **exactly match** the one on your government-issued ID or passport. Even a small typo—like a missing middle name or incorrect letter—can lead to check-in denial, TSA issues, or visa complications.

Fortunately, Air Canada provides **options to correct names**, though under strict policies. It’s important to act **quickly** after noticing the mistake.

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## **2. Air Canada’s Name Change Policy Explained**

Air Canada allows **limited changes** to passenger names, known as **“name corrections”**, and does **not permit full ticket transfers** (i.e., giving your ticket to someone else).

### 🚫 Ticket transfers are **not allowed**

You **cannot change the passenger entirely** (e.g., from John Smith to Lisa Brown). The ticket must be used by the person originally booked.

### ✅ What is allowed:

* Correcting spelling errors
* Adding a missing middle name
* Updating surname after marriage/divorce (with legal proof)
* Changing title (Mr. to Ms., etc.)
* Minor typos (1-3 characters)

---

## **3. Name Correction vs. Name Change**

**Name Correction**:
✔ Small edits to fix typos or match travel documents
✔ Allowed by Air Canada

**Name Change**:
❌ Replacing one traveler with another
❌ Not allowed on Air Canada tickets

Always confirm the type of change you need. If you want to give your ticket to someone else, you’ll need to **cancel and rebook**.

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## **4. Can You Transfer an Air Canada Ticket?**

No. Air Canada does **not allow ticket transfers**. Tickets are non-transferable under both domestic and international fare rules.

If you want another person to fly, the original passenger must **cancel the ticket** (cancellation fees may apply), and a **new ticket** must be issued in the new traveler’s name.

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## **5. Types of Name Corrections Allowed**

Air Canada typically allows the following **acceptable corrections**:

* Typographical errors (e.g., "Jonh" instead of "John")
* Misspelled last names (e.g., "Smth" instead of "Smith")
* Reversing first/last name fields
* Addition/removal of middle names
* Correction of prefix or suffix (Mr., Mrs., Dr., Jr.)
* Legal name updates due to marriage or divorce (with supporting documents)

---

## **6. When Name Changes Are Not Permitted**

Air Canada will **not** make name changes in these situations:

| Not Allowed                                               | Reason                                  |
| --------------------------------------------------------- | --------------------------------------- |
| Full passenger switch                                     | Tickets are non-transferable            |
| Changing to a different gendered name with no legal proof | Requires court/legal documentation      |
| Third-party booking name mismatch                         | Must be corrected through travel agency |
| Significant name differences (e.g., “John” to “David”)    | Not considered a correction             |

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## **7. Fees for Name Corrections**

### 🔹 **Domestic Flights (Canada only):**

* Minor name correction: **Free or \$50 CAD** depending on the fare
* Legal name change (with proof): **Usually free**

### 🔹 **International Flights:**

* Minor correction: **\$100 CAD approx.**
* Plus, fare difference may apply if the booking class changes

**Note**: If the ticket needs to be reissued due to name correction, **additional fees** may apply.

Always ask the representative **if the correction requires reissuing the ticket**.

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## **8. How to Request a Name Correction Online**

If you booked directly through [AirCanada.com](https://www.aircanada.com), follow these steps:

### ✅ Step-by-Step Guide:

1. **Visit** [Manage Bookings](https://www.aircanada.com)
2. **Login** with your booking reference and last name
3. Click on **“Edit Passenger Details”**
4. If allowed, correct the name
5. Upload documents (if needed)
6. Confirm and submit

> Note: This option is only available for **minor corrections**. If the system doesn’t allow it, call customer service.

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## **9. Changing Names via Customer Service**

You can also request a name correction by contacting:

### 📞 **Air Canada Reservations:**

* **Canada/U.S.**: 1-888-247-2262
* **UK**: 00-800-669-92222
* **India**: +91 124 497 3500

### 🕐 Hours:

24/7 for most regions

When calling, be prepared with:

* Booking reference (PNR)
* Full name on the booking
* Correct name
* Proof of identity (passport, ID, marriage certificate, etc.)

---

## **10. Changing Name on Award/Aeroplan Bookings**

If you booked using Aeroplan points:

* Contact **Aeroplan Support** directly: 1-800-361-5373
* Minor corrections are usually **free**
* Changing passenger is **not allowed** even on award bookings

For corrections on **Star Alliance partner flights**, Air Canada can assist but may need to contact the partner airline for approval.

---

## **11. Name Changes for International Travel**

International flights often have **stricter rules**, especially for:

* U.S. travel (TSA compliance)
* European destinations (Schengen checks)
* Middle East/Asia (strict visa rules)

Make sure:

* Your **passport matches your ticket**
* You correct any issues **before visa application**
* You submit documentation when necessary

---

## **12. Required Documents for Name Corrections**

Depending on the nature of the correction, you may need:

| Type of Correction           | Document Required                     |
| ---------------------------- | ------------------------------------- |
| Minor spelling error         | None or ID copy                       |
| Marriage/divorce name update | Marriage certificate, divorce decree  |
| Legal name change            | Court order or government document    |
| Passport mismatch            | Copy of passport showing correct name |

Always submit clear, readable, color scans.

---

## **13. Minor vs. Major Name Corrections**

### ✅ **Minor Corrections (Allowed):**

* One to three letter changes
* First name/last name switch
* Missing middle name

### ❌ **Major Changes (Not Allowed):**

* Changing more than 4 characters
* Completely different first or last name
* Giving ticket to someone else

---

## **14. Legal Name Change After Booking**

If you changed your name **after booking**, Air Canada may accept legal documents like:

* Government-issued ID with updated name
* Marriage certificate or divorce documents
* Legal affidavit of name change

Submit these by email or in person at the airport. A **ticket reissue** may be necessary, depending on destination.

---

## **15. Name Mismatch: What Happens at Airport?**

If your name on the ticket **does not match your ID**, you might face:

* **Denied check-in** or **boarding**
* **Delays at security**
* **Visa denial** (for international travel)
* **Extra verification or manual correction (if allowed)**

You must correct your name **at least 24 hours before departure** to avoid travel disruption.

---

## **16. Group Booking or Third-Party Changes**

If you booked via:

* Expedia, MakeMyTrip, Priceline
* A travel agency
* A tour group

Then, Air Canada may not be able to correct the name directly.

### 📌 What to Do:

* Contact the agency first
* Ask them to initiate a correction
* If denied, cancel and rebook may be the only option

---

## **17. How to Avoid Name Errors in Future**

### 🛡️ Pro Tips:

* Always double-check spelling before payment
* Use passport name for international travel
* Avoid using nicknames or abbreviations
* Fill in full middle name if your ID includes it
* Use autofill carefully; it often causes errors

---

## **18. Sample Email Format for Name Correction Request**

Here’s a sample email template:

---

**Subject:** Request for Name Correction on Air Canada Booking \[PNR: ABC123]

Dear Air Canada Customer Support,

I am writing to request a name correction on my existing booking with the following details:

* Passenger Name (Incorrect): Jonh Smith
* Passenger Name (Correct): John Smith
* Booking Reference: ABC123
* Date of Travel: July 20, 2025
* Route: Toronto (YYZ) to Vancouver (YVR)

Please find attached a copy of my passport for verification. I would appreciate it if you could correct the name at your earliest convenience.

Thank you,
John Smith
\[Phone Number]
\[Email Address]

---

Attach supporting ID or passport copy before sending.

---

## **19. Contacting Air Canada for Help**

Here are key contact details for assistance:

| Method       | Details                                        |
| ------------ | ---------------------------------------------- |
| 📞 Phone     | 1-888-247-2262                                 |
| 🌐 Website   | [www.aircanada.com](https://www.aircanada.com) |
| 📧 Email     | Use website contact form                       |
| 💬 Live Chat | Available on site and mobile app               |
| 📱 App       | Manage booking and request support             |
| ✈️ In-Person | Visit Air Canada counter at airport            |

---

## **20. Final Thoughts and FAQ**

Changing a name on an Air Canada ticket isn’t always easy, but if caught early and corrected properly, it can be done without disrupting your trip.

Remember:

* You **can’t transfer** tickets to another person
* You **can fix typos** and **update legal names**
* You may be charged a **fee**, especially on international or reissued tickets
* Always use the **correct name** as shown on your ID

---

### Frequently Asked Questions (FAQ)

### ❓ Can I change my Air Canada ticket to someone else's name?

No. Air Canada tickets are **non-transferable**.

### ❓ How long does a name correction take?

Usually **within 24–48 hours**, but longer if documents are needed.

### ❓ Will I get a new ticket after name correction?

Possibly. If a reissue is required, a new ticket with updated name will be sent.

### ❓ Can I correct my name at the airport?

Only minor corrections may be allowed at the airport. It’s best to do it **before** travel day.

### ❓ Do I need to include middle name when booking?

Yes, if your ID includes a middle name. It’s safest to match it exactly.
