How Do I Cancel a LATAM Flight Ticket? Complete Guide

# **How Do I Cancel a LATAM Flight Ticket? Complete Guide** To cancel a LATAM flight and request a refund, visit LATAM’s website or call 1-833-341-3894. Refund eligibility depends on fare type and cancellation timing. Cancelling a flight can be stressful, especially if you're not familiar with airline procedures. LATAM Airlines, the largest airline in Latin America, offers multiple options for cancelling tickets—depending on your fare type, location, and how the ticket was booked. This article provides a detailed, up-to-date guide on how to cancel a LATAM flight ticket, including steps, policies, tips to avoid penalties, and what to expect when claiming refunds or travel credits. --- ### 1. Understanding LATAM's Cancellation Policy Before initiating a cancellation, it’s crucial to understand LATAM’s ticket cancellation policy. The airline divides its fares into multiple categories—Promo, Light, Plus, Top, and Business—and each comes with different cancellation rules. * **Promo & Light**: These are the most restrictive fares. In many cases, they are non-refundable and cannot be canceled after the 24-hour risk-free period. If cancellation is allowed, a high penalty fee may apply, and refunds are often issued as travel credit. * **Plus & Top**: These fares allow more flexibility. Cancellation is permitted with a moderate penalty or sometimes free of charge, depending on your route and destination. * **Business**: This is the most flexible option. Full refunds are usually possible, often without any cancellation fee. --- ### 2. Free 24-Hour Cancellation Rule LATAM allows you to cancel your flight within **24 hours of booking** without paying any cancellation fee—provided your flight is scheduled to depart at least **seven days** later. This policy applies to most routes and fare types and is ideal for travelers who made a quick decision and need to reconsider. To take advantage of this: * Book your flight directly through LATAM's website or customer service. * Cancel the ticket within 24 hours of purchase. * Make sure the departure date is more than 7 days away. --- ### 3. Ways to Cancel a LATAM Flight Ticket #### a) **Online Cancellation via LATAM Website** 1. Go to [LATAM’s official website](https://www.latamairlines.com/). 2. Click on “My Trips” or “Manage Booking.” 3. Enter your reservation number (PNR) and the passenger's last name. 4. Select the flight you wish to cancel. 5. Follow the instructions and confirm cancellation. 6. If applicable, choose refund method or travel voucher. #### b) **Using the LATAM Mobile App** LATAM’s mobile app makes it simple to cancel a booking. You’ll follow similar steps as on the website: 1. Open the LATAM app and log into your account. 2. Navigate to your upcoming trip. 3. Tap on the cancellation or “manage flight” option. 4. Review refund options and confirm. #### c) **By Phone (Customer Service)** LATAM also allows cancellation over the phone. This is recommended for complex bookings, group travel, or when website options aren’t working. Have your booking reference and ID ready. * USA & Canada: 1-833-341-3894 * Brazil, Chile, Peru: Local customer service lines available on LATAM’s website #### d) **Through a Travel Agent or Third-Party Site** If you booked via a travel agency or online portal like Expedia, contact them directly. LATAM usually won’t process cancellations made through third parties. --- ### 4. LATAM Refund Policy Explained Whether you receive a **cash refund** or **travel voucher** depends on your fare type and the reason for cancellation. #### a) **Refundable Tickets** * Usually offered for Plus, Top, and Business fares. * Refunds are credited to the original payment method. * Processing time can take up to 7–21 business days. #### b) **Non-Refundable Tickets** * Promo and Light fares usually do not allow refunds. * In some cases, a **travel credit** or voucher is issued instead. #### c) **Travel Vouchers** * Valid for 12 months from the date of issuance. * Can be used for any LATAM flight. * Not always transferable between passengers. --- ### 5. LATAM Cancellation Fees (2025 Estimate) Fees vary based on destination, route, and ticket type. Below are estimated charges: | **Fare Type** | **Domestic Routes** | **International Routes** | | ------------- | ---------------------- | -------------------------- | | Promo | \$50–\$100 (no refund) | \$100–\$200 (voucher only) | | Light | \$50–\$100 | \$150 | | Plus | \$0–\$50 | \$100 | | Top | Free or \$0–\$30 | Free or \$0–\$50 | | Business | Free | Free | **Note:** Prices are approximations. Actual fees may differ depending on current LATAM policy. --- ### 6. LATAM No-Show Policy If you don’t cancel your ticket and fail to show up, LATAM may cancel your return or onward journey as well. You will likely lose the entire ticket value. Always cancel ahead of time to retain any credit or refund eligibility. --- ### 7. What If LATAM Cancels Your Flight? In cases where LATAM cancels your flight due to operational issues, bad weather, or other reasons: * You are entitled to a **full refund** or **rebooking on the next available flight**. * LATAM often offers compensation in the form of vouchers or miles (especially for long delays). * You can request a refund online under “My Trips.” --- ### 8. Special Cases: Medical Emergencies, Death, or Visa Denial LATAM may consider waiving cancellation fees under special circumstances: * **Medical reasons**: You’ll need a doctor’s note or hospitalization document. * **Death of a passenger or immediate family member**: Provide a death certificate. * **Visa denial**: Letter from the consulate explaining the denial. These situations are evaluated case by case. Documentation is mandatory. --- ### 9. Tips to Avoid Cancellation Hassles * **Buy travel insurance** that includes trip cancellation benefits. * **Book refundable fares** if your plans aren’t fixed. * **Cancel early** to avoid no-show penalties. * **Always check fare conditions** before booking. * **Use miles** (LATAM Pass points) for flexibility—redeemed tickets are usually easier to cancel. --- ### 10. LATAM Travel Credits and How to Use Them If you canceled a flight and received credit: * Visit LATAM's website and log in. * Search for a new flight. * During checkout, select “use travel voucher.” * Enter the voucher code and apply the amount. Be mindful of the expiration date, as unused credit will not be refunded. --- ### Final Thoughts LATAM Airlines offers various options for cancelling flight tickets depending on fare type, destination, and how the ticket was purchased. Understanding the terms of your ticket and acting within cancellation windows can save money and ensure you retain value. Whether you're canceling due to changed plans, illness, or simply booked the wrong flight, follow the steps outlined above for a smooth cancellation process. Always check LATAM’s official website or contact customer support for the most accurate and personalized cancellation information.