# **Can You Cancel Flights with Aer Lingus? Can You Get a Refund on Aer Lingus Flights?**
Yes, you can cancel Aer Lingus flights. Refund eligibility depends on your fare type. Call 1-833-341-3894 for refund assistance and cancellation support.
Whether you’re planning a holiday to Ireland or heading off on a business trip with Aer Lingus, unexpected changes can derail your travel plans. Understanding Aer Lingus’ cancellation and refund policies can help you make informed decisions and reduce financial stress.
This comprehensive guide answers two key questions:
* **Can you cancel flights with Aer Lingus?**
* **Can you get a refund on Aer Lingus flights?**
We'll cover Aer Lingus’ flight cancellation rules, refund eligibility, change and rebooking options, travel credit policies, how to cancel, refund timelines, applicable fees, and helpful tips to navigate the process smoothly.
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## **1. Introduction to Aer Lingus**
Aer Lingus is the flag carrier of Ireland, operating flights across Europe, North America, and beyond. Known for its Irish hospitality and competitive pricing, the airline caters to both economy and business travelers.
However, as with many airlines, cancellation and refund policies vary based on:
* Ticket type
* Route
* Time of cancellation
* Reason for cancellation
Let’s break it all down.
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## **2. Can You Cancel Flights with Aer Lingus?**
### **Yes – But It Depends on Your Fare Type**
Aer Lingus **does allow flight cancellations**, but your flexibility will depend largely on the fare you purchased.
Aer Lingus offers several fare types across **Economy and Business Class**:
### **Economy Fares**
* **Saver**
* **Plus**
* **Smart**
* **Flex**
### **Business Fares**
* **Business**
* **Business Flex**
Let’s look at each fare in terms of cancelability.
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### **2.1 Economy Class Cancellations**
| **Fare Type** | **Can You Cancel?** | **Refundable?** | **Changeable?** |
| ------------- | ------------------- | ----------------------------- | --------------- |
| Saver | No | No | No |
| Plus | No | No (some tax refund possible) | Yes (with fee) |
| Smart | No | No | Yes (with fee) |
| Flex | Yes | Yes (full refund) | Yes (free) |
**Key Takeaway**: Only **Flex** fares in economy class offer full cancellation and refund options. Saver, Plus, and Smart are **non-refundable**, but you can still make changes (often with a fee).
---
### **2.2 Business Class Cancellations**
| **Fare Type** | **Can You Cancel?** | **Refundable?** | **Changeable?** |
| ------------- | ------------------- | -------------------- | ------------------- |
| Business | Yes | Yes (partial refund) | Yes (fee may apply) |
| Business Flex | Yes | Yes (full refund) | Yes (free) |
**Key Takeaway**: Business Flex offers the most flexibility and full refunds. Regular Business fares may include partial refundability, depending on when the cancellation occurs.
---
## **3. Aer Lingus 24-Hour Cancellation Policy**
### **Yes – Free Cancellations Within 24 Hours (U.S. Bookings)**
For flights **to/from the United States**, Aer Lingus follows the **U.S. Department of Transportation (DOT)** rule:
* You can **cancel any flight within 24 hours of booking**
* The booking must have been made at least **7 days before departure**
* **Full refund applies**, regardless of fare type
To cancel under this rule:
* Use **Manage Trip** at [www.aerlingus.com](https://www.aerlingus.com)
* Or call **Aer Lingus U.S. Support at 1-833-341-3894**
For **non-U.S. flights**, 24-hour cancellation may not be guaranteed, but Aer Lingus has been known to allow grace-period cancellations on a goodwill basis.
---
## **4. How to Cancel an Aer Lingus Flight**
### **a. Online (Recommended)**
1. Go to [www.aerlingus.com](https://www.aerlingus.com)
2. Click **“Manage Trip”**
3. Enter your **booking reference** and **last name**
4. Select your flight
5. Choose **cancel**, then review refund eligibility
### **b. Via Customer Service**
* **Phone (Ireland):** +353 1 761 7835
* **Phone (U.S.):** 1-833-341-3894
* Available 24/7 for urgent changes
### **c. At the Airport**
Cancellations at airport counters are possible but discouraged unless necessary. Online is faster and avoids long queues.
---
## **5. Can You Get a Refund from Aer Lingus?**
### **Yes – But Only in Certain Situations**
Refunds depend on the **fare type**, **time of cancellation**, and **reason**.
---
### **5.1 Fully Refundable Fares**
You are entitled to a full refund if:
* You booked a **Flex (Economy)** or **Business Flex** fare
* You cancel at least **2 hours** before departure (some rules may require 24 hours)
* You cancel within 24 hours of booking (U.S. flights)
---
### **5.2 Partially Refundable Fares**
If you booked a **Business (non-Flex)** ticket:
* You may get a **partial refund**
* Cancellation fees apply (typically €100–€150)
* Taxes and unused portions refunded
---
### **5.3 Non-Refundable Fares**
**Saver**, **Smart**, and **Plus** fares are **non-refundable**, but:
* You may receive a **refund of government taxes and fees**
* Apply through the Aer Lingus website or call support
* A **refund processing fee** may be deducted
---
### **5.4 Refunds Due to Medical Emergency or Death**
Aer Lingus considers **exceptional circumstances** like:
* Passenger illness or death
* Immediate family bereavement
You must submit:
* A **medical certificate or death certificate**
* A refund request through their **online form**
Such refunds are **not guaranteed**, but assessed case-by-case.
---
### **5.5 Refunds for Cancelled or Rescheduled Flights by Aer Lingus**
If **Aer Lingus cancels** your flight or reschedules it significantly:
* You are entitled to a **full refund**
* Alternatively, you can request:
* Rebooking to a new flight
* **Travel voucher** for future use
This is protected under **EU261 passenger rights**.
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## **6. Aer Lingus Refund Process & Timelines**
| **Refund Method** | **Estimated Time** |
| ------------------------------ | ------------------ |
| Original payment method (card) | 7–10 business days |
| Bank transfer (in rare cases) | Up to 14 days |
| Travel voucher (credit) | 2–3 business days |
Check your email for refund confirmation. Contact support if your refund hasn’t arrived in **14 working days**.
---
## **7. Using Travel Credit (Flight Voucher) Instead of Refund**
If eligible, Aer Lingus may offer a **flight voucher** instead of cash.
### **Flight Voucher Benefits**
* Valid for 5 years
* Can be used on any Aer Lingus flight
* Transferable (can be used for another traveler)
### **Limitations**
* Non-refundable once issued
* Cannot be exchanged for cash
Vouchers can be requested **during disruption** or voluntarily when canceling a refundable fare.
---
## **8. Changing vs. Cancelling an Aer Lingus Flight**
Sometimes changing your flight is a better option than cancelling.
| **Option** | **Details** |
| ------------------ | ----------------------------------------------- |
| Change flight date | Allowed for most fares (fees apply) |
| Change destination | Only possible on **Flex** and **Business Flex** |
| Name change | Allowed on most fares (fee + fare difference) |
| Convert to voucher | Possible for eligible fares |
Visit **Manage Trip** to make these changes, or call 1-833-341-3894.
---
## **9. Fees for Cancelling or Changing Aer Lingus Flights**
### **Cancellation Fees**
| **Fare Type** | **Fee** |
| ---------------- | -------------- |
| Saver/Plus/Smart | Not refundable |
| Flex (Economy) | Free |
| Business Flex | Free |
| Business | \~€100–€150 |
### **Change Fees**
| **Fare Type** | **Change Fee** |
| ------------------ | ------------------------------- |
| Saver | Not allowed |
| Plus/Smart | €60–€100 (plus fare difference) |
| Flex/Business Flex | Free |
Always check fare rules at time of booking.
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## **10. Special Cases: Group Bookings, Third-Party, and Codeshare Flights**
### **a. Group Bookings**
* Special cancellation terms apply
* Contact Aer Lingus Group Sales Team directly
### **b. Third-Party Bookings**
If booked via Expedia, Kiwi, or other OTA:
* **Contact the agent** for cancellations or refunds
* Aer Lingus may not process the refund directly
### **c. Codeshare Flights**
If flying on an Aer Lingus ticket but operated by another airline (e.g., British Airways):
* The **operating airline's policy** may apply
* Contact Aer Lingus first for guidance
---
## **11. How to Request a Refund (Step-by-Step)**
### **Online**
1. Visit [https://www.aerlingus.com](https://www.aerlingus.com)
2. Navigate to **“Help & Support”**
3. Click on **Refund Request Form**
4. Fill in booking details, reason, and attach documents (if applicable)
5. Submit and await confirmation
### **By Phone**
* U.S. Customers: **1-833-341-3894**
* Ireland: **+353 1 761 7835**
* International numbers on the website
### **Tracking Your Refund**
You will receive:
* Email confirmation
* Refund Reference ID
* Follow-up within 7–14 working days
---
## **12. Aer Lingus Refund and Cancellation FAQs**
### **Q1: Can I cancel my flight within 24 hours of booking?**
Yes, for U.S. bookings made at least 7 days before travel, you’ll receive a full refund.
### **Q2: What if Aer Lingus cancels my flight?**
You are entitled to a full refund, travel credit, or free rebooking.
### **Q3: Will I get a refund if I miss my flight?**
No, missed flights are considered “no-show” and are **non-refundable**.
### **Q4: Can I get a refund for partially used tickets?**
Only in specific cases (medical, death, or disruptions). Contact support for a case-by-case review.
### **Q5: How long does a refund take?**
Typically 7–10 business days, depending on your payment method.
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## **13. Pro Tips to Avoid Loss When Cancelling Flights**
* **Always check fare rules** before booking
* Book **Flex or Business Flex** for cancelable tickets
* Consider **travel insurance** with trip cancellation coverage
* Act **quickly** if you need to cancel—delays reduce refund eligibility
* Use **vouchers** if you plan to fly within the next 5 years
---
## **14. Conclusion**
So, can you cancel flights with Aer Lingus? Yes—but your refund options depend entirely on your fare class, timing, and cancellation reason. While Saver fares are non-refundable, Flex and Business Flex provide full flexibility, including cancellations and refunds with no fees.
By understanding the policies outlined in this guide, you’ll be better prepared to:
* Choose the right fare at booking
* Navigate cancellations and refund processes
* Avoid unnecessary charges or stress
Always read your booking terms and reach out to Aer Lingus directly at **1-833-341-3894** for personalized help.