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title: How Do I Manage My Lufthansa Booking?

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# **How Do I Manage My Lufthansa Booking?**

Manage your Lufthansa booking online via “My Bookings” or call 1-833-341-3894 to change flights, add baggage, select seats, or cancel reservations easily.

Managing your flight booking is an essential part of any travel experience. Whether you're looking to **change flight details**, **add extra baggage**, **upgrade your seat**, or even **cancel or rebook**, Lufthansa Airlines offers a robust and user-friendly system to help travelers take control of their journeys.

In this comprehensive guide, we’ll walk you through **how to manage your Lufthansa booking** step by step, discuss key features of Lufthansa’s “My Bookings” tool, the policies for changes and cancellations, and share helpful tips to ensure a smooth travel experience.

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## **Table of Contents**

1. Introduction to Lufthansa Booking Management
2. How to Access “My Bookings” on Lufthansa
3. Managing Flight Details
4. Changing Flight Date, Time, or Destination
5. Canceling a Lufthansa Flight
6. Rebooking a Lufthansa Flight
7. Adding Baggage to Your Booking
8. Seat Selection and Upgrade Options
9. Adding Special Requests (Meals, Assistance, etc.)
10. Managing Booking via Lufthansa App
11. Manage Group Bookings or Multi-City Trips
12. Lufthansa Booking for Partner or Codeshare Flights
13. Fare Types and Flexibility Options
14. How to Use Vouchers and Promo Codes
15. Booking Add-ons (Hotels, Car Rentals, Insurance)
16. Managing Booking with Miles & More
17. Email, SMS, and Push Notification Settings
18. Payment Options and Invoice Management
19. Troubleshooting Common Booking Issues
20. Lufthansa Customer Support for Booking Help
21. Lufthansa Booking FAQs
22. Final Tips for Hassle-Free Lufthansa Booking
23. Summary
24. Contact Lufthansa – Quick Reference

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## **1. Introduction to Lufthansa Booking Management**

Lufthansa, Germany’s flagship airline and a founding member of the **Star Alliance**, serves over 200 destinations globally. Known for its world-class service, Lufthansa has also prioritized **digital customer experience**, making it easy to manage bookings online, via app, or through support centers.

Whether you booked directly through Lufthansa or via a third-party travel agent, understanding how to manage your Lufthansa booking can save you time, money, and stress.

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## **2. How to Access “My Bookings” on Lufthansa**

The **"My Bookings"** section on Lufthansa’s website or mobile app allows you to view and modify your reservation.

### 📲 Steps to Access:

1. Go to [www.lufthansa.com](https://www.lufthansa.com)
2. Click on the **“My Bookings”** tab on the top menu
3. Enter:

   * **Booking Code (PNR)**
   * **Last Name**
4. Click on **“View Booking”**

Once inside, you can modify, cancel, or add services to your flight.

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## **3. Managing Flight Details**

After accessing “My Bookings,” you can perform the following:

* View full **itinerary details**
* See **ticket status**
* Check **flight times and terminals**
* Download or email **e-tickets**
* Print or save **boarding passes** (if online check-in is open)

This is useful to verify travel information and make sure there are no last-minute changes.

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## **4. Changing Flight Date, Time, or Destination**

### ✈️ **How to Change Lufthansa Flight Booking:**

1. Access "My Bookings"
2. Select the flight you want to change
3. Click on **“Rebook”** or **“Change Booking”**
4. Choose new dates or destination
5. Pay the **fare difference**, if applicable

### 🔄 Change Fees:

* **Flex fares** often allow free changes
* **Economy Light fares** are **non-changeable**
* Change fees and fare differences depend on fare class, route, and availability

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## **5. Canceling a Lufthansa Flight**

Lufthansa offers both **refundable and non-refundable tickets**.

### ❌ **Steps to Cancel Your Lufthansa Flight:**

1. Visit “My Bookings”
2. Select the flight to cancel
3. Click “Cancel Booking”
4. Confirm cancellation

### 💰 **Refund Policy:**

* Fully flexible tickets: Full refund without fees
* Non-refundable fares: Tax-only refund (may incur a processing fee)
* Refunds are processed to the **original payment method**

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## **6. Rebooking a Lufthansa Flight**

Rebooking is different from modifying dates. If your flight is canceled due to weather or other airline-related reasons, you’ll be eligible for a **free rebooking**.

### 🛠 Lufthansa Rebooking Options:

* Automatic rebooking (offered via email/SMS)
* Manual rebooking via My Bookings
* Contact customer service for complicated itineraries

You can rebook to:

* The same route on a different date
* A similar route (depending on ticket type)
* A different airline (codeshare or partner)

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## **7. Adding Baggage to Your Booking**

Need more bags than what your ticket allows? You can add prepaid baggage through “My Bookings.”

### 💼 **Add Baggage Process:**

1. Select your booking
2. Click on “Add Baggage”
3. Choose extra bags or special baggage
4. Pay online to save vs airport price

### 💰 **Baggage Fees:**

* Varies by destination and weight
* Prepaid online = cheaper than airport fee
* Economy Light does **not include checked baggage**

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## **8. Seat Selection and Upgrade Options**

You can change or select seats up to **52 hours before departure**.

### 🪑 **Seat Options:**

* Standard Seats
* Extra Legroom
* Preferred Seating (front rows)
* Business/First Class upgrade

### ⚡ **Upgrade Options:**

* **Buy Upgrade** through “My Bookings”
* **Bid for Upgrade** if eligible
* Use **Miles & More miles** to upgrade

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## **9. Adding Special Requests (Meals, Assistance, etc.)**

### 🍽 Meal Preferences:

* Choose from special meals (vegetarian, halal, diabetic)
* Must be selected at least **24 hours before departure**

### 🧑‍🦽 Assistance Services:

* Wheelchair support
* Visual/hearing assistance
* Special medical equipment

Request services through **My Bookings** or contact Lufthansa directly.

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## **10. Managing Booking via Lufthansa App**

The **Lufthansa mobile app** is available for Android and iOS.

### 📱 Features:

* View & manage bookings
* Mobile check-in
* Flight status alerts
* Digital boarding pass
* Add extras (baggage, seats)

The app is convenient for managing your booking on-the-go.

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## **11. Manage Group Bookings or Multi-City Trips**

For complex itineraries:

### 👥 Group Booking:

* 10+ travelers = contact Lufthansa Group Desk
* Not all group changes can be made online

### 🌍 Multi-City Trip:

* Can be managed under My Bookings
* Some date/location changes may require agent assistance

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## **12. Lufthansa Booking for Partner or Codeshare Flights**

Lufthansa often partners with:

* **United Airlines**
* **SWISS**
* **Austrian Airlines**
* **Singapore Airlines** and others

### ⚠️ Important:

* You can only manage **Lufthansa-operated segments** through “My Bookings”
* For partner segments, go to the operating airline’s website

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## **13. Fare Types and Flexibility Options**

Lufthansa offers different fare tiers:

| **Fare**       | **Changeable?** | **Refundable?** | **Baggage?**   |
| -------------- | --------------- | --------------- | -------------- |
| Economy Light  | No              | No              | 0 checked bags |
| Economy Basic  | Yes (fee)       | No              | 1 checked bag  |
| Economy Flex   | Yes             | Yes             | 1 checked bag  |
| Business Class | Yes             | Yes             | 2 bags         |
| First Class    | Yes             | Yes             | 3 bags         |

Understanding your fare type is crucial for managing changes.

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## **14. How to Use Vouchers and Promo Codes**

### 🎟 Lufthansa Vouchers:

* Issued for canceled flights (during COVID or otherwise)
* Can be applied under “My Bookings” when rebooking

### 💸 Promo Codes:

* Apply during initial booking
* Some may be entered during modification to apply discounts on extras

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## **15. Booking Add-ons (Hotels, Car Rentals, Insurance)**

Lufthansa partners with:

* **Booking.com** (Hotels)
* **Rentalcars.com** (Car rentals)
* **Allianz** (Travel insurance)

Use “My Bookings” to:

* Add a hotel for layovers
* Rent a car at destination
* Buy insurance (optional)

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## **16. Managing Booking with Miles & More**

If you booked with **Miles & More**, Lufthansa’s frequent flyer program:

* Log in to your Miles & More account
* Go to “My Bookings”
* Modify using miles (if eligible)
* Redeem for upgrades, baggage, etc.

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## **17. Email, SMS, and Push Notification Settings**

Stay updated with Lufthansa notifications for:

* Schedule changes
* Gate changes
* Rebooking options
* Online check-in reminders

Enable alerts in the “Profile” section of the app or website.

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## **18. Payment Options and Invoice Management**

### 💳 Lufthansa accepts:

* Credit/debit cards (Visa, MasterCard, Amex)
* PayPal
* UPI (in some countries)
* Apple Pay / Google Pay

### 🧾 Get Invoices:

* Go to My Bookings → “Invoice”
* Download or email it to your address

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## **19. Troubleshooting Common Booking Issues**

### ❌ Booking Not Found?

* Check if your last name and booking code are correct
* If you booked through an agency, contact them directly

### ❌ Unable to Rebook?

* Fare type may not allow changes
* Try calling customer service

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## **20. Lufthansa Customer Support for Booking Help**

If you can’t manage your booking online, contact Lufthansa support:

### ☎️ **Lufthansa Customer Service:**

* USA: **1-833-341-3894**
* UK: +44 371 945 9747
* India: +91 124 488 8888
* Chatbot: Available on website
* Twitter: @lufthansa

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## **21. Lufthansa Booking FAQs**

### ❓ Can I manage my Lufthansa booking without logging in?

Yes, just enter your booking code and last name.

### ❓ Can I change my name on the ticket?

Minor spelling errors can be corrected. Full name changes are usually not allowed.

### ❓ How close to departure can I change my flight?

Changes are allowed up to **1 hour before** departure (varies by fare type).

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## **22. Final Tips for Hassle-Free Lufthansa Booking**

* Double-check your fare type before making changes
* Use the Lufthansa app for real-time alerts
* Add extras like baggage or seats in advance to save
* Use Miles & More miles for upgrades and discounts
* Always read Lufthansa’s terms before canceling or changing flights

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## **23. Summary**

Managing your Lufthansa booking is simple with their online tools, mobile app, and customer service support. From modifying flight dates to upgrading your seat, Lufthansa’s “My Bookings” platform is designed to give you complete control over your travel experience. Make sure to understand your fare type, use available loyalty benefits, and stay updated via notifications.

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## **24. Contact Lufthansa – Quick Reference**

| **Service**      | **How to Access**                                      |
| ---------------- | ------------------------------------------------------ |
| My Bookings      | [lufthansa.com/my-bookings](https://www.lufthansa.com) |
| Customer Support | Call **1-833-341-3894**                                |
| Lufthansa App    | iOS & Android Stores                                   |
| Miles & More     | [miles-and-more.com](https://www.miles-and-more.com)   |