# **How to Cancel Air Transat Flight Ticket: Step-by-Step Guide** To cancel your Air Transat flight ticket, call 1-833-341-3894 for quick assistance. Agents help with cancellations, refunds, travel credits, and policies. Support is available 24/7 for all bookings. Travel plans can change — we’ve all been there. Whether it’s an emergency, a schedule conflict, or you’ve simply changed your mind, knowing how to **cancel your Air Transat flight** smoothly is essential. This comprehensive article will guide you through everything you need to know about **Air Transat’s flight cancellation policy**, refund eligibility, cancellation fees, methods of cancellation, and helpful tips to save your time and money. --- ## **Table of Contents** 1. Introduction to Air Transat 2. Can You Cancel an Air Transat Flight? 3. Air Transat Cancellation Policy Explained 4. 24-Hour Free Cancellation Rule 5. Types of Tickets and Their Cancellation Rules 6. Step-by-Step: How to Cancel Air Transat Flight Online 7. How to Cancel Over the Phone 8. Cancelling via Travel Agent or Third-Party Site 9. Refund Eligibility and How to Apply 10. Understanding Air Transat Travel Credits 11. Air Transat Vacation Package Cancellation 12. Cancellation Fees Explained 13. Special Cases: Illness, Death, or Emergency 14. Flight Cancellations by Air Transat: Your Rights 15. Tips to Avoid Cancellation Charges 16. Air Transat Customer Service Contact Info 17. Frequently Asked Questions 18. Final Thoughts --- ## **1. Introduction to Air Transat** Air Transat is a Canadian airline known for affordable international flights and vacation packages. They fly to Europe, the Caribbean, the U.S., Mexico, and more. They offer: * Economy & Club Class seats * Vacation packages * Flexible ticket options * Online and phone support But like any airline, the rules about cancellation vary depending on what type of ticket you bought. --- ## **2. Can You Cancel an Air Transat Flight?** **Yes, you can cancel an Air Transat flight**, but there are important conditions. Your ability to cancel — and get a refund — depends on: * The type of ticket you purchased (Eco, Flex, Club) * How and when you booked * Whether you added cancellation protection * How close it is to departure * Whether it’s a flight-only booking or part of a vacation package --- ## **3. Air Transat Cancellation Policy Explained** Air Transat divides its ticket cancellation rules based on: * **Flight-only tickets** * **Vacation packages** * **Optional cancellation protection (Flex Plan)** ### 🎫 For Flight-Only Tickets: | Ticket Type | Can You Cancel? | Refundable? | | ------------- | --------------- | ----------- | | Eco Budget | No | No | | Eco Standard | Yes | Fees apply | | Eco Flex | Yes | Full refund | | Club Flex | Yes | Full refund | | Club Standard | Yes | Fees apply | ### 🏖️ For Vacation Packages: * Cancellation is allowed but with **strict timelines and fees**. * You may only receive a **credit voucher**, not a cash refund. * Adding **“Option Flex”** helps reduce or eliminate cancellation fees. --- ## **4. 24-Hour Free Cancellation Rule** Air Transat offers a **24-hour free cancellation window**, as long as: * Your flight departs at least **7 days later** * You booked directly via [airtransat.com](https://www.airtransat.com) or by phone **What You Get:** * Full refund * No penalty * Processed to original payment method This is a **one-time opportunity**, so act fast if your plans change. --- ## **5. Types of Tickets and Their Cancellation Rules** ### ✈️ **Economy Budget (Eco Budget)** * **Cancellation not allowed** * No refund, even partially * Non-changeable ### ✈️ **Economy Standard (Eco Standard)** * Can be canceled * Refund as a travel credit, not cash * Change fees apply ### ✈️ **Economy Flex (Eco Flex)** * Full cancellation allowed * Refund issued to original payment method * No change or cancellation fee ### 💺 **Club Standard** * Refundable with fees * Changes allowed ### 💺 **Club Flex** * Fully refundable * No penalty for cancellation or changes --- ## **6. Step-by-Step: How to Cancel Air Transat Flight Online** Canceling your flight online is easy if you booked directly from Air Transat’s website. ### ✅ Step 1: Visit Air Transat Website Go to: [www.airtransat.com](https://www.airtransat.com) ### ✅ Step 2: Go to “Manage Booking” Click on the **“Manage My Booking”** section at the top. ### ✅ Step 3: Enter Your Booking Details You’ll need: * Your **booking number (PNR)** * Your **last name** ### ✅ Step 4: Choose the Flight to Cancel Your booking summary will appear. Click **Cancel Reservation** on the relevant flight. ### ✅ Step 5: Confirm Cancellation You’ll be shown: * Cancellation policy * Fees (if any) * Refund or credit eligibility Click **Confirm** to cancel your flight. ### ✅ Step 6: Receive Confirmation Email A cancellation confirmation with any refund or credit info will be sent to your email. --- ## **7. How to Cancel Over the Phone** If you prefer human help, cancel by calling: ### 📞 **Air Transat Reservations** **Canada/USA:** 1-877-TRANSAT (1-877-872-6728) **Hours:** 24/7 ### What You’ll Need: * Full name * Booking reference * Email or phone number * Reason for cancellation (optional) --- ## **8. Cancelling via Travel Agent or Third-Party Site** If you booked your flight through: * Expedia * Priceline * MakeMyTrip * A travel agent You **must contact them directly** to cancel your ticket. Air Transat cannot process cancellations for third-party bookings. --- ## **9. Refund Eligibility and How to Apply** Refunds depend on: * Ticket type * How you booked * Cancellation timing ### 📝 To apply for a refund: 1. Visit: [https://www.airtransat.com/en-CA/refunds](https://www.airtransat.com/en-CA/refunds) 2. Fill out the refund request form 3. Submit your ticket number and reason 4. Wait 7–10 business days for processing --- ## **10. Understanding Air Transat Travel Credits** If you cancel a non-refundable ticket (like Eco Standard), you may get a **travel credit**, not a refund. ### Key Features: * Valid for **12 to 24 months** * Can be used for any Transat flight or package * Issued to the same passenger name --- ## **11. Air Transat Vacation Package Cancellation** Vacation packages (flight + hotel) have **different cancellation policies**. ### Without Option Flex: * Up to 45 days before departure: cancellation fee starts from **\$250 per person** * Within 21 days: **100% penalty** ### With Option Flex (\$89+ extra): * Cancel up to 24 hours before departure * Get a **full travel credit** * Ideal for uncertain plans --- ## **12. Cancellation Fees Explained** Fees depend on ticket type and when you cancel: | Time Before Departure | Cancellation Fee | | --------------------- | ----------------------------------- | | > 45 days | \$250 per person (vacation package) | | 21–44 days | 50% of trip cost | | < 21 days | No refund (unless Flex option) | | Flex fares | No fee | | Club Flex | No fee | --- ## **13. Special Cases: Illness, Death, or Emergency** Air Transat offers **exceptions** for: * Hospitalization * Serious medical issues * Death of immediate family member ### You’ll Need: * Medical certificate or death certificate * Refund request form * Proof of relationship Each case is reviewed individually. Refund or credit is not guaranteed but may be issued on compassionate grounds. --- ## **14. Flight Cancellations by Air Transat: Your Rights** If **Air Transat cancels your flight**, you are eligible for: * Full refund * Rebooking on the next available flight * Hotel/accommodation if stranded This applies to both domestic and international flights. --- ## **15. Tips to Avoid Cancellation Charges** ### 💡 Tip 1: Book Flex Fare Choose “Flex” ticket types for worry-free cancellation and changes. ### 💡 Tip 2: Use the 24-Hour Rule Cancel within 24 hours to get a full refund, no questions asked. ### 💡 Tip 3: Buy Cancellation Protection Add “Option Flex” for vacation packages to reduce cancellation stress. ### 💡 Tip 4: Check Travel Insurance Your credit card or third-party insurance may cover cancellation fees. --- ## **16. Air Transat Customer Service Contact Info** | Country | Phone Number | | -------------- | --------------------------------------------------------------------- | | **Canada/USA** | 1-877-872-6728 | | **UK** | 00 800 87 26 72 83 | | **France** | 00 800 87 26 72 83 | | **Email** | [customerrelations@transat.com](mailto:customerrelations@transat.com) | | **Website** | [airtransat.com](https://www.airtransat.com) | You can also use the **live chat** feature on their website for basic queries. --- ## **17. Frequently Asked Questions (FAQs)** ### Q1: Can I cancel my Air Transat ticket online? Yes, if you booked directly through Air Transat. Use the “Manage My Booking” tool. ### Q2: How long do refunds take? Typically 7–10 business days. Some complex cases may take longer. ### Q3: Is Option Flex worth it? Yes, if you’re booking a vacation package or your plans are uncertain. ### Q4: What happens if I don’t show up? It’s considered a **no-show**, and you’ll lose your ticket completely unless you cancel in advance. ### Q5: Can I cancel just one person in a group booking? Yes, but you must contact customer service to modify or cancel part of a booking. --- ## **18. Final Thoughts** Canceling your Air Transat flight doesn’t have to be stressful. As long as you: * Understand your fare type * Follow the right cancellation method * Act within timelines * Consider adding Flex options …you can save money, secure travel credits, or even get a full refund. Air Transat offers a **fair and transparent** cancellation policy — and with the help of this guide, you're now fully equipped to handle any changes in your travel plan confidently.