# 1-866-203-7571 Fix the ‘HP Officejet Pro 8710 Not Printing’ Issue

**Support Helpline:** **1-866-203-7571**

The **HP OfficeJet Pro 8710** is a reliable all-in-one printer designed for home offices and small businesses. It offers fast print speeds, wireless connectivity, scanning, copying, and faxing—all in one compact machine. However, like any technology, it can occasionally run into problems. One of the most frustrating issues users face is when the **HP OfficeJet Pro 8710 is not printing**.

You might send a document, see it appear in the print queue, and… nothing happens. Or the printer powers on but doesn’t respond. Sometimes it prints blank pages, stops midway, or shows “Offline” even though it’s connected.

This guide will walk you step-by-step through all the common causes and solutions to fix the **HP OfficeJet Pro 8710 not printing issue**. If you prefer instant expert assistance, you can also call **1-866-203-7571** for professional printer support.

**Support Helpline:** **1-866-203-7571**

## Common Reasons Why HP OfficeJet Pro 8710 Is Not Printing

Before fixing the issue, it helps to understand *why* it happens. The most common causes include:

1. **Printer is Offline or Disconnected**
2. **Outdated or Corrupt Printer Drivers**
3. **Print Queue Stuck**
4. **Low or Empty Ink Cartridges**
5. **Paper Jam or Hardware Error**
6. **Network/Wi-Fi Connectivity Issues**
7. **Incorrect Printer Settings**
8. **Firmware Problems**
9. **Windows or Mac OS Conflicts**

Let’s go through each solution in detail.

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## Step 1: Check Printer Status and Power

Start with the basics:

✔ Make sure the printer is **powered ON**
✔ The display screen should be active
✔ No blinking error lights
✔ No error message on the touchscreen

### What to Do:

1. Turn the printer off.
2. Unplug the power cord from the wall.
3. Wait 60 seconds.
4. Plug it back in and turn it on.

This resets the internal hardware and clears temporary glitches.

**Support Helpline:** **1-866-203-7571**

## Step 2: Make Sure HP OfficeJet Pro 8710 Is Set as Default Printer

If your computer is sending print jobs to the wrong printer, nothing will print.

### On Windows:

1. Press **Windows + R**
2. Type: `control printers`
3. Press Enter
4. Right-click **HP OfficeJet Pro 8710**
5. Click **Set as Default Printer**

### On Mac:

1. Go to **System Settings > Printers & Scanners**
2. Select HP OfficeJet Pro 8710
3. Set it as the default printer

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## Step 3: Check If Printer Is Offline

Sometimes the printer shows as **Offline** even when it’s connected.

### On Windows:

1. Go to **Control Panel > Devices and Printers**
2. Right-click **HP OfficeJet Pro 8710**
3. Click **See what’s printing**
4. In the menu, click **Printer**
5. Uncheck:

* ❌ “Use Printer Offline”
* ❌ “Pause Printing”

### On Mac:

1. Go to **Printers & Scanners**
2. Select HP 8710
3. If it says “Offline,” remove and re-add the printer

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## Step 4: Clear the Print Queue

A stuck print job can block all others.

### On Windows:

1. Open **Devices and Printers**
2. Right-click HP OfficeJet Pro 8710
3. Click **See what’s printing**
4. Cancel all documents
5. Restart the printer and computer

### On Mac:

1. Go to **System Settings > Printers & Scanners**
2. Select HP 8710
3. Click **Open Print Queue**
4. Delete all jobs

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## Step 5: Check Ink Cartridges

The HP OfficeJet Pro 8710 won’t print properly if ink is low, empty, or not recognized.

✔ Open the cartridge door
✔ Remove each cartridge
✔ Reinsert firmly
✔ Make sure protective tape is removed
✔ Use only genuine HP ink

If you see messages like:

* “Cartridge Problem”
* “Ink System Failure”
* “Incompatible Cartridge”

Then reseating or replacing cartridges usually solves it.

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## Step 6: Check Paper and Remove Any Jams

Even a tiny piece of paper can stop printing.

### Steps:

1. Turn off the printer
2. Open rear access panel
3. Check paper tray
4. Look inside with a flashlight
5. Remove any stuck paper gently

Never pull paper backward from inside the printer—always pull in the direction of paper movement.

**Support Helpline:** **1-866-203-7571**

## Step 7: Check Wi-Fi / Network Connection

If you use wireless printing, network issues can stop jobs from reaching the printer.

### On the Printer:

1. Touch the **Wireless icon** on the display
2. Ensure it says **Connected**

### On Your Computer:

✔ Make sure you’re on the same Wi-Fi network
✔ Restart your router
✔ Reconnect printer to Wi-Fi if needed

### Reconnect HP OfficeJet Pro 8710 to Wi-Fi:

1. On the printer:
Go to **Settings > Network > Restore Network Settings**
2. Download **HP Smart App**
3. Add printer again

**Support Helpline:** **1-866-203-7571**

## Step 8: Update or Reinstall HP Printer Drivers

Outdated or corrupt drivers are a major cause of printing issues.

### On Windows:

1. Press **Windows + X**
2. Click **Device Manager**
3. Expand **Print Queues**
4. Right-click HP OfficeJet Pro 8710
5. Click **Uninstall Device**
6. Restart computer
7. Download latest drivers from HP website
8. Install and try printing again

### On Mac:

1. Remove the printer from **Printers & Scanners**
2. Restart Mac
3. Re-add the printer

**Support Helpline:** **1-866-203-7571**

## Step 9: Run HP Print and Scan Doctor (Windows Only)

HP offers a free tool to diagnose problems automatically.

✔ It detects:

* Driver issues
* Spooler problems
* Offline status
* Connectivity issues

After running the tool, follow the on-screen instructions.

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## Step 10: Update Printer Firmware

Firmware issues can prevent printing.

### How to Update:

1. Use HP Smart App
2. Go to **Printer Settings > Advanced > Firmware Update**
3. Install updates if available

**Support Helpline:** **1-866-203-7571**

## Step 11: Check Windows Print Spooler Service

If the spooler isn’t running, nothing prints.

### Steps:

1. Press **Windows + R**
2. Type: `services.msc`
3. Press Enter
4. Find **Print Spooler**
5. Right-click > Restart

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## Step 12: Try Printing from Another App or Device

Test whether the issue is app-specific:

✔ Print a test page
✔ Print from Notepad / Word / PDF
✔ Try from your phone using HP Smart App

If it prints from another device, the issue is with your original system.

**Support Helpline:** **1-866-203-7571**

## Step 13: Perform a Hard Reset

A full reset can clear internal memory errors.

### Steps:

1. Turn printer ON
2. Unplug power cord from back
3. Unplug from wall
4. Wait 2 minutes
5. Plug everything back in
6. Turn on printer and test

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## Step 14: Factory Reset (Last Resort)

⚠ This will erase all settings.

1. On printer display:
Go to **Setup > Printer Maintenance > Restore > Restore Factory Defaults**
2. Confirm

Reconfigure Wi-Fi and reinstall drivers after reset.

**Support Helpline:** **1-866-203-7571**

## When to Call for Expert Help

If you’ve tried everything and your **HP OfficeJet Pro 8710 still won’t print**, it’s time to speak with a technician.

📞 **Call Now: 1-866-203-7571**

Certified printer experts can help with:
✔ Network setup
✔ Driver errors
✔ Firmware failures
✔ Ink system issues
✔ Hardware diagnostics

**Support Helpline:** **1-866-203-7571**

## Preventing Future Printing Problems

To avoid future issues:

✔ Keep drivers updated
✔ Use genuine HP ink
✔ Restart printer weekly
✔ Don’t overload paper tray
✔ Clean printhead monthly
✔ Keep firmware updated

**Support Helpline:** **1-866-203-7571**

## Conclusion

The **HP OfficeJet Pro 8710 not printing issue** can happen for many reasons—from simple connection problems to driver conflicts and hardware errors. In most cases, following the steps above will get your printer back to normal quickly.

If you want fast, reliable support without the stress, just call:

**Support Helpline:** **1-866-203-7571**