# 1-866-203-7571 Fix Brother QL 800 Not Printing Issue | Printer Tales
**Printer Tales Technical Support: 1-866-203-7571**
The **Brother QL-800** is a popular professional label printer known for its fast speed, crisp black and red labels, and seamless USB connectivity. It’s widely used in offices, warehouses, shipping departments, retail stores, and healthcare environments. However, like any piece of hardware, users sometimes face the frustrating problem where the **Brother QL-800 is not printing**.
If your Brother QL-800 printer is not responding, printing blank labels, going offline, or simply refusing to print, this complete guide from **Printer Tales** will walk you through everything you need to know to diagnose and fix the issue.
📞 Need expert help fast? Call **Printer Tales Support at 1-866-203-7571**
## Table of Contents
1. Understanding the Brother QL-800 Printer
2. Common Reasons Why Brother QL-800 Is Not Printing
3. Basic Troubleshooting Checklist
4. Fix Brother QL-800 Not Printing on Windows
5. Fix Brother QL-800 Not Printing on Mac
6. Brother QL-800 Printing Blank Labels
7. Brother QL-800 Offline Error Fix
8. Driver & Software Issues
9. USB & Connectivity Problems
10. Label Roll & Media Errors
11. Print Spooler & Queue Fix
12. Firmware Update for QL-800
13. Advanced Troubleshooting Steps
14. Preventive Maintenance Tips
15. When to Call Printer Tales Support
16. Conclusion
**Printer Tales Technical Support: 1-866-203-7571**
## 1. Understanding the Brother QL-800 Printer
The Brother QL-800 is a **high-speed thermal label printer** designed for USB use. It supports:
* Black & red printing (with DK-2251 rolls)
* Up to 93 labels per minute
* Windows & macOS compatibility
* Automatic cutter
Since it relies on thermal printing and specific DK label rolls, even small issues with drivers, paper, software, or connectivity can stop it from printing properly.
**Printer Tales Technical Support: 1-866-203-7571**
## 2. Common Reasons Why Brother QL-800 Is Not Printing
If your Brother QL-800 won’t print, it’s usually due to one of these reasons:
* Printer is offline
* Driver not installed correctly
* USB connection problem
* Wrong label roll installed
* Print spooler stuck
* Outdated firmware
* Software conflict
* Corrupt print job
* Incorrect printer settings
Let’s fix them step by step.
**Printer Tales Technical Support: 1-866-203-7571**
## 3. Basic Troubleshooting Checklist
Before diving into advanced fixes, try these simple steps:
✔ Restart your computer
✔ Power cycle the Brother QL-800
✔ Check USB cable connection
✔ Reload the DK label roll
✔ Cancel all print jobs
✔ Set Brother QL-800 as default printer
If the printer still won’t print, move on to the deeper fixes below.
**Printer Tales Technical Support: 1-866-203-7571**
## 4. Fix Brother QL-800 Not Printing on Windows
### Step 1: Set Printer as Default
1. Go to **Control Panel > Devices and Printers**
2. Right-click **Brother QL-800**
3. Click **Set as Default Printer**
### Step 2: Check Printer Status
Right-click the printer → Select **See what’s printing**
Make sure **Pause Printing** and **Use Printer Offline** are NOT checked.
### Step 3: Restart Print Spooler
1. Press **Windows + R**
2. Type `services.msc`
3. Find **Print Spooler**
4. Right-click → Restart
**Printer Tales Technical Support: 1-866-203-7571**
## 5. Fix Brother QL-800 Not Printing on Mac
### Step 1: Reset Printing System
1. Go to **System Settings > Printers & Scanners**
2. Right-click in the printer list
3. Choose **Reset Printing System**
4. Re-add Brother QL-800
### Step 2: Reinstall Driver
Download the latest Brother QL-800 driver for macOS from Brother’s official site.
**Printer Tales Technical Support: 1-866-203-7571**
## 6. Brother QL-800 Printing Blank Labels
If your printer feeds labels but prints nothing:
✔ Make sure you’re using genuine DK labels
✔ Check that the roll is facing the correct direction
✔ Ensure the print head is clean
✔ Verify you’re not using “grayscale” mode incorrectly
Also check label type settings in P-Touch Editor.
**Printer Tales Technical Support: 1-866-203-7571**
## 7. Brother QL-800 Offline Error Fix
If it shows “Offline”:
1. Open **Devices & Printers**
2. Right-click QL-800 → See what’s printing
3. Click **Printer** menu
4. Uncheck **Use Printer Offline**
If it keeps going offline, reconnect USB and restart both devices.
**Printer Tales Technical Support: 1-866-203-7571**
## 8. Driver & Software Issues
The wrong or outdated driver is one of the top causes of Brother QL-800 not printing.
✔ Uninstall current driver
✔ Restart your computer
✔ Download the latest Brother QL-800 driver
✔ Reinstall & reconnect the printer
**Printer Tales Technical Support: 1-866-203-7571**
## 9. USB & Connectivity Problems
Even though QL-800 is USB-based, cable and port issues matter.
✔ Try a different USB port
✔ Replace USB cable
✔ Plug directly into PC (not hub)
✔ Check Device Manager for errors
**Printer Tales Technical Support: 1-866-203-7571**
## 10. Label Roll & Media Errors
Make sure:
* Roll clicks firmly into place
* Sensor is not blocked
* No torn labels inside
* Cutter is not jammed
Open the printer cover and reload the DK roll carefully.
**Printer Tales Technical Support: 1-866-203-7571**
## 11. Print Spooler & Queue Fix
Clear stuck print jobs:
1. Go to **Devices & Printers**
2. Right-click QL-800 → See what’s printing
3. Cancel all documents
If stuck, restart Print Spooler again.
**Printer Tales Technical Support: 1-866-203-7571**
## 12. Firmware Update for QL-800
Outdated firmware can cause random printing issues.
✔ Download Brother Firmware Update Tool
✔ Connect printer via USB
✔ Run update utility
✔ Restart after update
**Printer Tales Technical Support: 1-866-203-7571**
## 13. Advanced Troubleshooting Steps
If nothing else works:
✔ Test printer on another computer
✔ Try printing from P-Touch Editor
✔ Create a new Windows/Mac user profile
✔ Disable antivirus temporarily
✔ Check for OS updates
**Printer Tales Technical Support: 1-866-203-7571**
## 14. Preventive Maintenance Tips
To avoid future issues:
* Clean print head monthly
* Use genuine Brother DK labels
* Avoid unplugging during printing
* Update drivers regularly
* Keep printer dust-free
**Printer Tales Technical Support: 1-866-203-7571**
## 15. When to Call Printer Tales Support
If your Brother QL-800 still isn’t printing after all troubleshooting, it’s time for expert help.
📞 **Printer Tales Technical Support: 1-866-203-7571**
Our specialists can assist with:
✔ Driver setup
✔ Offline errors
✔ USB connectivity issues
✔ Label alignment problems
✔ Software conflicts
✔ Advanced configuration
**Printer Tales Technical Support: 1-866-203-7571**
## 16. Conclusion
The **Brother QL-800 Not Printing** issue can be caused by many small things—from a bad cable to a corrupted driver. By following this complete guide from **Printer Tales**, you can identify the root cause and restore your printer quickly.
Don’t waste time struggling with labels not printing when expert help is one call away.
📞 Call **Printer Tales at 1-866-203-7571** for fast, professional printer support.
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