# 1-866-203-7571 How to Fix Brother Printer Won’t Print Error? [Windows/Mac]
**Printer Tales | 1-866-203-7571**
Few things are more frustrating than sending an important document to your Brother printer—only to find nothing happens. Whether you’re using Windows or Mac, the *“Brother Printer Won’t Print”* error is one of the most common issues users face. The good news? In most cases, it’s easy to fix with the right steps.
This detailed guide from **Printer Tales** will walk you through every possible reason your Brother printer isn’t printing and provide step-by-step solutions for both **Windows and macOS** users. By the end of this article, you’ll know exactly how to get your printer back to working condition.
If you still need expert help, call **Printer Tales Support at 1-866-203-7571** for fast assistance.
## Common Reasons a Brother Printer Won’t Print
Before jumping into fixes, it helps to understand why the problem happens. The most common causes include:
• Printer is offline
• Wrong printer selected
• Outdated or corrupted driver
• Paper jam or hardware issue
• Low or empty ink/toner
• Wi-Fi or USB connection problem
• Print queue stuck
• Firewall or antivirus blocking the printer
Let’s go step by step.
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## Step 1: Check Basic Printer Status
Start with the simple things:
✔ Make sure the printer is turned ON
✔ Check for any blinking error lights
✔ Ensure there is paper in the tray
✔ Check toner/ink levels
✔ Look for jammed paper
If your printer screen shows an error message, note it—it usually tells you what’s wrong.
**Printer Tales at 1-866-203-7571**
## Step 2: Fix Brother Printer Offline Error (Windows)
If your Brother printer shows *Offline*:
### Method 1: Set Printer as Default
1. Open **Control Panel**
2. Click **Devices and Printers**
3. Right-click your Brother printer
4. Select **Set as Default Printer**
### Method 2: Disable “Use Printer Offline”
1. Right-click your printer
2. Click **See what’s printing**
3. Click **Printer** in the menu
4. Uncheck **Use Printer Offline**
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## Step 3: Clear Stuck Print Queue (Windows & Mac)
A stuck job can block all printing.
### Windows:
1. Open **Devices and Printers**
2. Right-click Brother printer
3. Click **See what’s printing**
4. Cancel all documents
5. Restart the printer
### Mac:
1. Open **System Settings → Printers & Scanners**
2. Select your Brother printer
3. Click **Open Print Queue**
4. Cancel all jobs
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## Step 4: Restart Print Spooler (Windows)
1. Press **Windows + R**
2. Type `services.msc`
3. Find **Print Spooler**
4. Right-click → **Restart**
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## Step 5: Check Brother Printer Connection
### USB Connection:
• Try a different USB port
• Replace the USB cable
• Plug directly into your computer
### Wireless Connection:
• Make sure printer and computer are on the same Wi-Fi
• Restart router & printer
• Reconnect printer to Wi-Fi from control panel
**Printer Tales at 1-866-203-7571**
## Step 6: Reinstall Brother Printer Driver (Windows/Mac)
Corrupted drivers cause many printing issues.
### On Windows:
1. Go to **Control Panel → Devices & Printers**
2. Remove your Brother printer
3. Go to **Programs → Uninstall Brother Software**
4. Restart your PC
5. Download the latest driver from Brother website
6. Install and add printer again
### On Mac:
1. Open **System Settings → Printers & Scanners**
2. Remove your Brother printer
3. Restart your Mac
4. Download Brother driver for macOS
5. Install and add the printer
**Printer Tales at 1-866-203-7571**
## Step 7: Check Brother Printer Port (Windows)
1. Open **Devices and Printers**
2. Right-click Brother printer → Properties
3. Click **Ports** tab
4. Make sure the correct USB/WSD/TCP port is selected
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## Step 8: Disable Firewall/Antivirus Temporarily
Security software may block printing.
✔ Temporarily disable antivirus
✔ Try printing
✔ If it works, add printer as an exception
**Printer Tales at 1-866-203-7571**
## Step 9: Reset Brother Printer
1. Turn OFF the printer
2. Unplug from power for 60 seconds
3. Plug back in
4. Turn ON
For network reset, use your printer’s control panel to restore **Network Settings**.
**Printer Tales at 1-866-203-7571**
## Step 10: Fix Brother Printer Not Printing on Mac
If you’re using macOS:
• Reset printing system
• Re-add Brother printer
• Check permissions
• Install correct macOS driver
### Reset Printing System:
1. Open **System Settings → Printers & Scanners**
2. Right-click in printer list
3. Click **Reset Printing System**
4. Restart Mac
5. Add Brother printer again
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## Advanced Fixes for Brother Printer Won’t Print
### Update macOS / Windows OS
### Check IP Address (for wireless printers)
### Use Brother Utilities Tool
### Try printing from another app
**Printer Tales at 1-866-203-7571**
## When to Call Brother Printer Support
If your Brother printer still won’t print after trying all these steps, it may need professional troubleshooting.
📞 **Printer Tales Support – 1-866-203-7571**
Our experts can help with:
✔ Wireless setup
✔ Driver installation
✔ Offline errors
✔ Print quality problems
✔ Network printer issues
**Printer Tales at 1-866-203-7571**
## Tips to Prevent Brother Printer Errors
• Keep drivers updated
• Use genuine toner/ink
• Restart printer weekly
• Avoid overloading print queue
• Keep printer firmware updated
**Printer Tales at 1-866-203-7571**
## Conclusion
The *Brother Printer Won’t Print* error is annoying—but rarely permanent. Whether you’re on **Windows or Mac**, most problems can be solved by checking connections, clearing queues, reinstalling drivers, and resetting the printer.
If you’re still stuck, don’t waste time guessing.
📞 Call **Printer Tales at 1-866-203-7571** for fast, reliable Brother printer support.
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