# 1-866-203-7571 How to do Brother MFC L2700DW Drum Reset? | Printer Tales
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The Brother MFC-L2700DW is one of the most reliable monochrome laser all-in-one printers used in homes and offices. It offers fast printing, scanning, copying, and faxing with excellent wireless connectivity. However, like all laser printers, it relies on a drum unit to transfer toner onto paper. After a certain number of pages, your printer may display messages like **“Replace Drum,” “Drum End Soon,”** or **“Drum Error.”**
Many users panic when they see this message, but in most cases, the drum still has life left and simply needs a **drum reset**. In this detailed guide from *Printer Tales*, you’ll learn exactly **how to do a Brother MFC-L2700DW drum reset**, why the message appears, and what to do if the reset doesn’t work.
If you need professional help at any point, call **1-866-203-7571** for expert printer support.
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## What Is the Drum Unit in Brother MFC-L2700DW?
Before resetting, it’s important to understand what the drum unit actually does.
The **drum unit** is separate from the toner cartridge in the Brother MFC-L2700DW. While the toner holds the ink powder, the drum transfers that toner onto the paper using static electricity and heat. Over time, the drum surface wears out and can cause:
• Faded prints
• Black lines or spots
• Ghost images
• “Replace Drum” messages
Brother printers are programmed to show a drum warning after a preset number of pages (usually around **12,000 pages**). Sometimes the printer displays this message early, even if print quality is still good.
That’s where the **drum reset** comes in.
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## When Should You Reset the Drum?
You should perform a drum reset if:
✔ You replaced the drum with a new one
✔ You see “Replace Drum” but prints still look fine
✔ You want to clear the error message after maintenance
⚠ Do **not** reset the drum if your prints are heavily streaked, faded, or damaged. In that case, replacing the drum is better than resetting it.
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## How to Do Brother MFC-L2700DW Drum Reset (Step-by-Step)
Follow these steps carefully to reset the drum counter on your Brother MFC-L2700DW printer.
### Method 1: Manual Drum Reset from Control Panel
1. **Turn the printer ON.**
Make sure the machine is powered up and in ready mode.
2. **Open the front cover.**
This is the same door you open to replace the toner.
3. **Press and hold the “OK” button.**
While the front cover is open, press and hold the **OK** button for about **2–5 seconds**.
4. **Release the OK button when you see “Drum Reset?”**
The screen should show:
> Drum Reset?
5. **Press the “Up Arrow” or “1” key.**
This confirms the reset.
6. **Close the front cover.**
Your drum counter is now reset!
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### Method 2: Alternate Reset (For Touch Panel Variants)
If the first method doesn’t work:
1. Power ON the printer.
2. Open the front cover.
3. Press **Clear / Back** button.
4. Navigate to **Drum Unit** → Select **Yes**.
5. Close the cover.
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## Why the Brother MFC-L2700DW Says “Replace Drum” Early
Here are common reasons:
• The printer tracks pages, not actual drum condition
• Toner dust buildup
• Firmware bug
• User replaced toner but not drum
• Printer reset was skipped
A drum reset simply tells the printer:
👉 “I installed a new or serviced drum — start counting again.”
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## What If Drum Reset Does Not Work?
If your printer still shows the message after reset:
✔ Power cycle the printer
✔ Remove toner and drum, reinstall them
✔ Clean the drum roller gently
✔ Update printer firmware
✔ Perform factory reset (advanced)
If none of this works, your drum unit may actually be worn out and needs replacement.
For instant help, call **1-866-203-7571**.
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## How Long Does Brother MFC-L2700DW Drum Last?
• Average life: **12,000 pages**
• With light use: 1.5 – 2 years
• Heavy office use: 6–12 months
Good maintenance can extend drum life significantly.
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## How to Clean the Drum Unit
Cleaning helps improve print quality and prevents false warnings.
Steps:
1. Power OFF printer
2. Open front cover
3. Remove toner + drum assembly
4. Take out toner cartridge
5. Gently wipe drum with lint-free cloth
6. Avoid touching the green roller
7. Reassemble and reset drum
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## Common Drum-Related Errors
| Error Message | Meaning | Solution |
| ------------- | ------------------------ | ---------------------------- |
| Replace Drum | Counter reached limit | Reset or replace drum |
| Drum End Soon | Drum nearing limit | Reset or prepare replacement |
| Drum Error | Drum not seated properly | Reinstall drum |
| Toner Low | Toner cartridge issue | Replace toner |
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## Brother MFC-L2700DW Drum Reset vs Toner Reset
Many users confuse the two:
• **Drum Reset** = Clears drum life counter
• **Toner Reset** = Clears toner cartridge counter
They are NOT the same.
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## When You Should Replace the Drum (Not Reset)
Replace drum if you see:
✘ Black vertical lines
✘ White blank spots
✘ Ghost images
✘ Smudges repeating every few inches
✘ Faded text even with new toner
Resetting won’t fix physical drum damage.
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## Pro Tips to Extend Drum Life
✔ Use genuine Brother toner
✔ Avoid refilling low-quality toner
✔ Keep printer clean
✔ Print regularly (avoid long idle time)
✔ Store in dust-free area
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## FAQs – Brother MFC-L2700DW Drum Reset
**Q1. Is it safe to reset the drum?**
Yes, as long as print quality is still good.
**Q2. Will resetting damage the printer?**
No. It only resets a counter.
**Q3. Can I reset without replacing drum?**
Yes, many users do.
**Q4. How often should I reset?**
Only when the message appears.
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## Need Help? Call Printer Tales – 1-866-203-7571
If your Brother MFC-L2700DW still shows drum errors, offline issues, or won’t reset properly, don’t waste time guessing. The experts at **Printer Tales** are available to help you with:
✔ Drum reset problems
✔ Toner and drum replacement
✔ Wi-Fi setup
✔ Offline errors
✔ Print quality issues
📞 Call **1-866-203-7571** now for fast, reliable printer support.
**Printer Tales Support: 1-866-203-7571**
## Conclusion
The **Brother MFC-L2700DW drum reset** is a simple but powerful maintenance step that can save money and extend your printer’s life. By following the steps above, you can clear the “Replace Drum” message and continue printing without interruption.
If you ever feel stuck, remember — professional help is just a call away at **1-866-203-7571**.
**Printer Tales Support: 1-866-203-7571**
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