# 1-866-203-7571 How to Connect Brother QL 810W to WiFi (Windows/Mac) | Printer Tales
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The **Brother QL-810W** is a popular wireless label printer designed to make printing shipping labels, barcodes, and address tags simple and efficient. With Wi-Fi connectivity, you can print from multiple computers and devices without cables — ideal for home offices, retail stations, warehouses, and small businesses. ([HackMD][1])
This guide covers **all the essential steps** to connect the Brother QL-810W to your wireless network on both **Windows and macOS**, including detailed setup instructions, alternative methods such as **WPS and Wi-Fi Direct**, common issues & fixes, and best practices for reliable wireless printing.
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## **Why Connect the QL-810W to Wi-Fi?**
Connecting your Brother QL-810W label printer to Wi-Fi gives you:
### **1. Wireless Printing Freedom**
No cables between your PC/Mac and printer — print labels wherever you are on the same network. ([HackMD][1])
### **2. Multi-User Access**
Multiple computers or devices can send print jobs without reconnecting cables each time. ([HackMD][1])
### **3. Easier Device Management**
Use Brother’s utilities and setup tools for configuration and updates remotely. ([HackMD][1])
### **4. Mobile and Tablet Compatibility**
Print directly from smartphones and tablets using Brother’s apps or AirPrint. ([HackMD][1])
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## **Before You Begin — Checklist**
Before diving into the setup steps, make sure you have:
* **A 2.4 GHz Wi-Fi network** (the QL-810W does **not** support 5 GHz). ([HackMD][1])
* Your **Wi-Fi network name (SSID)** and **password (network key)**. ([HackMD][1])
* A **USB cable** (for some setup methods). ([HackMD][1])
* A **Windows PC** or **Mac** connected to the same Wi-Fi network. ([HackMD][1])
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# **Part I — Connecting Brother QL-810W to Wi-Fi on **Windows**
This section walks you through the detailed step-by-step process for setting up your Brother QL-810W on a Windows PC.
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## **Step 1 — Download Drivers and Software**
1. Turn on your Windows PC.
2. Open a web browser and go to the **Brother Support website**. ([origin.supportbrothercom.brother.co.jp][2])
3. Search for **Brother QL-810W**. ([origin.supportbrothercom.brother.co.jp][2])
4. Choose your **Windows version** (e.g., Windows 10 or 11). ([origin.supportbrothercom.brother.co.jp][2])
5. Download the **Full Driver & Software Package**. This typically includes:
* Printer Driver
* Wireless Setup Tool
* Brother P-touch Editor software
* Printer Setting Tool
([origin.supportbrothercom.brother.co.jp][2])
> Tip: With Brother’s full installer package, setup of all essential services is simplified — letting you choose Wireless Network Connection during installation. ([HackMD][1])
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## **Step 2 — Start the Installation**
1. Locate the downloaded setup file and **double-click** to start the installer.
2. If prompted by User Account Control, click **Yes** to allow changes.
3. Accept the **License Agreement**.
4. When prompted for the connection type, choose **Wireless Network Connection**. ([HackMD][1])
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## **Step 3 — Connect Printer via USB (Temporary)**
> This step is crucial for USB-Assisted Wireless Setup.
1. Connect your Brother QL-810W to the PC using a USB cable.
2. Turn on the printer.
3. Windows will detect the device and proceed to install through the installer wizard. ([HackMD][1])
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## **Step 4 — Select Your Wi-Fi Network**
1. The installer will scan for nearby Wi-Fi networks.
2. From the list, select your **SSID** (network name).
3. Enter your Wi-Fi **password (key)**.
4. Confirm the settings. ([HackMD][1])
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## **Step 5 — Wireless Configuration Sent**
After entering your network credentials:
* The installer sends the Wi-Fi settings to the printer.
* You’ll be prompted to **disconnect the USB cable**.
* The printer will reboot and attempt to connect to the wireless network. ([HackMD][1])
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## **Step 6 — Complete Installation**
1. Once the printer connects to Wi-Fi, the installer will complete the driver installation.
2. Choose **Finish** to exit the setup wizard.
3. Your Brother QL-810W is now connected wirelessly. ([HackMD][1])
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## **Step 7 — Test Printing on Windows**
1. Open **Brother P-touch Editor**.
2. Create a test label.
3. Choose **Brother QL-810W (Wi-Fi)** as your printer.
4. Print the label to confirm the wireless connection is working. ([HackMD][1])
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# **Part II — Connecting Brother QL-810W to Wi-Fi on **Mac (macOS)
This section guides you through connecting your Brother QL-810W with a Mac.
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## **Step 1 — Download the macOS Software Package**
1. On your Mac, open a browser and visit the **Brother Support website**. ([origin.supportbrothercom.brother.co.jp][3])
2. Find **QL-810W** and select **macOS** as the operating system. ([origin.supportbrothercom.brother.co.jp][3])
3. Download the complete driver and utility software package. ([origin.supportbrothercom.brother.co.jp][3])
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## **Step 2 — Install on Mac**
1. Locate the downloaded **.dmg** file.
2. Double-click the installer and follow on-screen instructions.
3. Allow permissions if macOS requests them. ([HackMD][1])
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## **Step 3 — Connect Printer to Mac via USB**
1. Power on the QL-810W.
2. Plug it into your Mac using a USB cable.
3. Wait for macOS to detect the printer. ([HackMD][1])
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## **Step 4 — Open Brother Wireless Setup**
1. Launch **Brother Utilities**.
2. Select **QL-810W** from the printer list.
3. Click **Wireless Setup Wizard**. ([HackMD][1])
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## **Step 5 — Enter Wireless Details**
1. Choose your **Wi-Fi network** from the list.
2. Enter your **network password**.
3. Apply and save the settings. ([HackMD][1])
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## **Step 6 — Disconnect and Restart**
1. Remove the USB cable.
2. Restart the printer.
3. Wait until the **Wi-Fi indicator** changes to solid green. ([HackMD][1])
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## **Step 7 — Add Printer in macOS**
1. Go to **System Settings → Printers & Scanners**.
2. Click **Add Printer (+)**.
3. Choose **Brother QL-810W** when it appears.
4. Click **Add** to confirm. ([HackMD][1])
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## **Step 8 — Test Wireless Printing on Mac**
Create a simple test label in **P-touch Editor** and print it with the wireless connection to verify everything is working. ([HackMD][1])
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# **Part III — Alternative Connection Methods**
Not everyone wants to use a USB-assisted setup — here are alternate ways to connect.
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## **1. WPS (Wi-Fi Protected Setup)**
If your router supports **WPS**:
### Steps:
1. Press the **WPS button on your router**.
2. Within 2 minutes, press and hold the **WLAN button on the printer** until the Wi-Fi LED blinks.
3. The printer will automatically receive the wireless settings and connect to your network. ([HackMD][4])
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## **2. Wi-Fi Direct (Without Router)**
Connect directly to the printer without a wireless network:
### Steps:
1. Press and hold the **WLAN button** on the printer until the Wi-Fi LED starts flashing.
2. On your PC/Mac, go to your wireless menu.
3. Connect to the network named **DIRECT-XXXX-QL-810W**.
4. Enter the default password your printer provides.
5. Use **Brother iPrint&Label** or P-touch to print directly. ([HackMD][4])
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# **Part IV — Troubleshooting Common Wi-Fi Issues**
Even following all steps doesn’t always yield success. Here are fixes for common issues.
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## **1. Printer Not Connecting to Wi-Fi**
**Possible Causes:**
* Incorrect SSID or password
* Router not using 2.4 GHz
* Network security settings incompatible
**Fixes:**
* Double-check SSID and password (they are case-sensitive).
* Confirm your router’s 2.4 GHz band is enabled. ([HackMD][1])
* Move the printer closer to the router.
* Restart the router & printer. ([HackMD][4])
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## **2. Printer Goes Offline**
**Cause:** Printer loses connection intermittently.
**Fixes:**
* Assign a **static IP** address for the printer in your router settings.
* Make sure “Use Printer Offline” is not enabled in Windows. ([HackMD][1])
* Update printer firmware and router firmware. ([HackMD][1])
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## **3. Wi-Fi LED Continues to Blink**
**Meaning:** Printer is searching but not joining Wi-Fi.
**Fixes:**
* Re-enter network details in the Wireless Setup Wizard.
* Restart the printer and retry.
* Make sure your network uses WPA2 (not WPA3). ([HackMD][1])
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## **4. USB Connection Issues**
**Troubleshooting:**
* Try a different USB port on your computer.
* Use a different USB cable if possible.
* Reinstall the Brother drivers and tools. ([HackMD][1])
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# **Part V — Best Practices for Stable Wi-Fi Printing**
### ✔ **Keep Printer within 10–15 ft of Router**
Wi-Fi signal strength matters for reliability. ([HackMD][1])
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### ✔ **Disable Interfering Networks**
Avoid guest or 5 GHz-only networks. ([HackMD][1])
### ✔ **Use WPA2 Security**
Older Brother devices may not work well with WPA3. ([HackMD][1])
### ✔ **Assign Static IP Addresses**
This prevents IP changes that cause connection drops. ([HackMD][1])
### ✔ **Update Firmware Regularly**
From Brother’s support website to keep features and compatibility optimal. ([HackMD][1])
# **Frequently Asked Questions (FAQs)**
**Q1. Does the QL-810W support 5 GHz Wi-Fi?**
**A:** No — only 2.4 GHz networks are supported. ([HackMD][1])
**Q2. Do I always need a USB cable to connect?**
**A:** No — USB is only used for initial assisted setup. WPS and direct wireless setup are alternatives. ([HackMD][1])
**Q3. Can multiple Windows/Mac devices print after setup?**
**A:** Yes — once on the same Wi-Fi network, multiple systems can print labels. ([HackMD][1])
**Q4. Can I print from my iPhone or Android?**
**A:** Yes — using **Brother iPrint&Label** or AirPrint if available. ([HackMD][1])
# **When to Contact Support**
If you’ve exhausted all troubleshooting steps and still can’t connect:
📞 **Call Brother Printer Support at 1-866-203-7571** for expert help. ([HackMD][1])
They can assist with:
* Wi-Fi connection troubleshooting
* Driver and installation issues
* Network configuration and router compatibility
* Firmware update guidance
* Performance and print quality optimization
**Call Brother Printer Support at 1-866-203-7571**
## **Conclusion**
Connecting your **Brother QL-810W** to Wi-Fi on **Windows or Mac** can seem complicated — but following the steps above makes it straightforward. Start with downloading drivers, use USB-assisted setup if needed, confirm your network credentials, and verify connectivity with a test print. If you run into any issues, don’t worry — try the troubleshooting tips or reach out to Brother’s support at **1-866-203-7571** for direct assistance.
**Call Brother Printer Support at 1-866-203-7571**