# 1-866-203-7571 Fix Canon MX870 Not Printing Issue
**Canon MX870 Printer Support: 1-866-203-7571**
The Canon PIXMA MX870 is a reliable all-in-one printer known for its printing, scanning, copying, and faxing features. However, like any printer, it can sometimes stop printing due to software glitches, driver issues, ink problems, or connectivity errors.
If your **Canon MX870 is not printing**, don’t worry. This comprehensive guide will walk you step-by-step through all possible causes and proven solutions to get your printer back to working condition.
For immediate professional help, you can also call **Canon Printer Support at 1-866-203-7571**.
**Canon MX870 Printer Support: 1-866-203-7571**
## Common Reasons Why Canon MX870 Is Not Printing
Before fixing the problem, it’s important to understand what may be causing it. Here are the most common reasons:
1. Printer is offline
2. Paper jam or hardware blockage
3. Low or empty ink cartridges
4. Outdated or corrupted printer drivers
5. Incorrect print settings
6. Connectivity issues (USB/Wi-Fi)
7. Print spooler errors
8. Firmware problems
9. Operating system conflicts
Now let’s fix them one by one.
**Canon MX870 Printer Support: 1-866-203-7571**
## Solution 1: Check If the Canon MX870 Is Offline
If your printer shows **“Offline”**, it won’t accept print jobs.
### Steps to Bring Canon MX870 Online (Windows)
1. Press **Windows + R**, type `control`, hit Enter
2. Go to **Devices and Printers**
3. Right-click on **Canon MX870**
4. Click **See what’s printing**
5. Click **Printer** (top menu)
6. Uncheck **Use Printer Offline**
Now try printing again.
**Canon MX870 Printer Support: 1-866-203-7571**
## Solution 2: Restart Printer, Computer & Router
A simple restart can fix many temporary glitches.
### Steps
1. Turn off your **Canon MX870 printer**
2. Shut down your **computer**
3. Unplug your **Wi-Fi router**
4. Wait for 2 minutes
5. Plug everything back in
6. Turn on router → printer → computer
Try printing again.
**Canon MX870 Printer Support: 1-866-203-7571**
## Solution 3: Check for Paper Jam
Even a small piece of paper stuck inside can stop printing.
### Steps
1. Turn off the printer
2. Open the **front cover** and **rear access panel**
3. Remove any jammed paper gently
4. Check inside using a flashlight
5. Close all covers securely
Restart the printer and test print.
**Canon MX870 Printer Support: 1-866-203-7571**
## Solution 4: Check Ink Cartridge Levels
Low or empty ink will prevent printing.
### Steps to Check Ink
1. On your computer, open **Canon Utility**
2. Select **Ink Level Information**
3. Replace any **empty or low cartridges**
If needed, remove and reinsert cartridges properly.
**Canon MX870 Printer Support: 1-866-203-7571**
## Solution 5: Clean the Printhead
Clogged printheads cause blank or faded prints.
### Steps
1. Go to **Control Panel > Devices & Printers**
2. Right-click **Canon MX870 > Printing Preferences**
3. Click **Maintenance**
4. Select **Cleaning**
5. Run **Deep Cleaning** if needed
Print a test page after cleaning.
**Canon MX870 Printer Support: 1-866-203-7571**
## Solution 6: Update or Reinstall Canon MX870 Driver
Outdated drivers are one of the main reasons for printing issues.
### Steps to Reinstall Driver (Windows)
1. Press **Windows + R**, type `devmgmt.msc`, Enter
2. Expand **Print Queues**
3. Right-click **Canon MX870** → Uninstall
4. Restart computer
5. Download the latest Canon MX870 driver
6. Install and follow on-screen instructions
**Canon MX870 Printer Support: 1-866-203-7571**
## Solution 7: Check Print Spooler Service
Print Spooler manages print jobs. If it’s stopped, printing fails.
### Steps
1. Press **Windows + R**, type `services.msc`
2. Find **Print Spooler**
3. Right-click → Restart
4. Set Startup Type to **Automatic**
Try printing again.
**Canon MX870 Printer Support: 1-866-203-7571**
## Solution 8: Verify Printer Connection (USB / Wi-Fi)
### For USB Connection
• Replace USB cable
• Try a different USB port
• Connect directly to computer (not via hub)
### For Wireless Connection
1. Make sure printer & computer are on the same Wi-Fi
2. Reconnect the printer to Wi-Fi
3. Print Network Configuration Page
**Canon MX870 Printer Support: 1-866-203-7571**
## Solution 9: Reset Canon MX870 Printer
### Steps
1. Turn off the printer
2. Unplug power cord
3. Wait 2 minutes
4. Plug back in and turn on
This clears internal memory errors.
**Canon MX870 Printer Support: 1-866-203-7571**
## Solution 10: Check Print Settings
Sometimes the printer is set to wrong preferences.
### Steps
1. Open **Printing Preferences**
2. Check:
• Paper Size
• Orientation
• Print Quality
• Color vs Black & White
Make sure settings match your paper and ink.
**Canon MX870 Printer Support: 1-866-203-7571**
## Solution 11: Update Operating System
An outdated OS can conflict with drivers.
• Update Windows or macOS
• Restart system
• Reinstall printer driver after update
**Canon MX870 Printer Support: 1-866-203-7571**
## Solution 12: Try Printing a Test Page
1. Go to **Devices and Printers**
2. Right-click Canon MX870
3. Click **Printer Properties**
4. Select **Print Test Page**
If it prints → issue solved
If not → proceed to next steps
**Canon MX870 Printer Support: 1-866-203-7571**
## Advanced Troubleshooting
If nothing works:
✔ Check firmware update
✔ Remove and add printer again
✔ Try printing from another computer
✔ Use a different Wi-Fi network
**Canon MX870 Printer Support: 1-866-203-7571**
## When to Call Canon MX870 Support
If your Canon MX870 still isn’t printing after trying all steps, you may need expert assistance.
📞 **Call Canon Printer Support: 1-866-203-7571**
Support technicians can help with:
• Driver issues
• Network problems
• Hardware failures
• Printhead replacement
• Advanced diagnostics
**Canon MX870 Printer Support: 1-866-203-7571**
## Frequently Asked Questions (FAQs)
### Why is my Canon MX870 printing blank pages?
• Clogged printhead
• Empty cartridges
• Incorrect settings
Run cleaning and check ink levels.
**Canon MX870 Printer Support: 1-866-203-7571**
### Why does Canon MX870 say offline?
• Network issue
• Spooler stopped
• Wrong port selected
Bring printer online and restart spooler.
**Canon MX870 Printer Support: 1-866-203-7571**
### How do I reset Canon MX870?
Unplug power for 2 minutes and restart.
**Canon MX870 Printer Support: 1-866-203-7571**
### Can outdated drivers cause not printing?
Yes. Always use the latest drivers.
**Canon MX870 Printer Support: 1-866-203-7571**
## Preventive Tips
✔ Use printer regularly
✔ Keep ink cartridges fresh
✔ Don’t leave printer idle for weeks
✔ Keep firmware updated
✔ Use genuine Canon ink
**Canon MX870 Printer Support: 1-866-203-7571**
## Conclusion
The **Canon MX870 Not Printing Issue** can happen due to driver problems, offline status, clogged printheads, ink issues, or network failures. By following this complete guide, you can diagnose and fix the problem step by step.
If you need fast and professional help, don’t hesitate to call:
📞 **Canon MX870 Printer Support: 1-866-203-7571**
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