Can't Open Company File in QuickBooks? A Quick Guide

The Can't open company file in QuickBooks error is one of the most frequent ones you could encounter when opening a file in QuickBooks. However, issues occur when data loss or corruption-related faults prevent you from opening the company file in QuickBooks. This issue usually arises when you try to move, rename, or access your company file.
Such an error can cause your software to crash or your screen to freeze, perhaps resulting in the loss of unsaved accounting data, which is particularly bad for QuickBooks customers. This article will review all the possible causes and easy treatments for the corporate file issue.

However, if you want technical assistance following the solutions outlined here, please contact our accounting professionals at the toll-free number 1.855.856.0042.

What are the causes of company file issues in QB?

Your company file may not be opening in QuickBooks Desktop due to one or more of the following reasons.

1. When QuickBooks is outdated, and the file type is incompatible.
2. When QuickBooks freezes due to the size of significant reports and files.

Solutions for company file issues in QB

You can try the following DIY methods to fix the "QuickBooks Desktop can’t open company file" error. Additionally, these steps can help if QuickBooks freezes when opening company file. All the steps are easy to perform but require careful attention.

Solution 1: Update QuickBooks Desktop and Verify Company File Type

Now, update QuickBooks Desktop to the latest release and then verify your company file type or extension. Here are the steps to proceed:

Step 1: Update QuickBooks Desktop to the most recent release

1. Click the Help menu, then choose QuickBooks Desktop Update.
2. Click on Update Now and choose Get Updates.
3. After the update is completed, close and reopen QuickBooks.
4. Click Yes to install the update if requested.
5. Follow any on-screen instructions as needed.

Step 2: Verify your Company File Type

1. After completing the update, ensure the file you want to open has the. QBW extension.
2. Right-click the company file and select Properties.
3. Go to the Advanced tab.
4. Uncheck the Compress and Encrypt checkboxes.
5. Click OK to save the changes.

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Solution 2: Turn off the option to "Don't Save the Desktop"

To access your company file without saved windows:

1. Launch QuickBooks Desktop.
2. From the No Company Open window, select your company file.
3. Hold down the ALT key on your keyboard and then click on Open. Keep holding ALT until the file opens. If prompted to sign in to QuickBooks, release ALT and enter your password. Then, hold ALT again and click OK.

After successfully opening your company, disable the "Save the desktop" option in the preferences when closing.

1. Click on Edit and then select Preferences.
2. Choose Desktop View and click on Don’t save the desktop.
3. Now, click the OK button to save the notifications.
4. Close and reopen QuickBooks, then attempt to access your company file.

Therefore, after reviewing this blog, we trust that you now have a clear understanding of how to resolve the can't open company file in QuickBooks. If the issue persists, contact a QuickBooks customer care consultant. Our expert consultant team is available via a toll-free phone number, 1.855.856.0042, for assistance.

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