# HP DeskJet 2728e Printing Partial Page – Easy Fixes That Actually Work
## Our Helpline Number 1-888-765-0492
If your HP DeskJet 2728e is printing only half a page, cutting off text, or missing the top/bottom of documents, you’re dealing with a very common HP DeskJet issue. The good news: this is almost always a settings or driver problem, not a hardware failure.

Let’s walk through the real causes and step-by-step fixes you can try right now.
## Why HP 2728e Prints Only Part of the Page

Partial printing usually happens because of one (or more) of these reasons:

Wrong paper size selected (A4 vs Letter)

Scaling / Fit to Page disabled

Borderless printing turned ON by mistake

Corrupted print driver or HP Smart glitch

Outdated firmware

PDF or app-specific print settings
## Fix 1: Match Paper Size Everywhere (Most Common Fix)

This alone fixes the problem for most users.

What to check:

Printer tray paper size

HP Smart app paper size

Document print settings

Steps:

Open HP Smart

Go to Printer Settings > Preferences

Set Paper Size to A4 (or Letter – but be consistent)

Save settings

Then open your document → Print → Properties → confirm the same paper size.
## Fix 2: Turn OFF Borderless Printing

Borderless mode often causes content to be cut off.

Steps:

Open HP Smart

Click Print Documents

Open More Settings

Turn Borderless Printing OFF

Print again
## Fix 3: Enable “Fit to Page” or “Scale to 100%”

If text is cut on one side, scaling is the culprit.

For PDFs:

Open PDF

Press Ctrl + P

Select Fit or Shrink Oversized Pages

Avoid “Actual Size” for now

For Word documents:

Page Layout → Size → Match paper (A4)

Margins → Normal
## Fix 4: Align the Printer (Very Important)

Poor alignment can cause partial or shifted prints.

Steps:

Open HP Smart

Go to Printer Tools

Select Align Printheads

Follow on-screen steps

This also improves print quality.
## Fix 5: Update or Reinstall HP Smart & Driver

A corrupted driver can cause page clipping.

Clean reinstall steps:

Uninstall HP Smart

Restart your computer

Download latest HP Smart version

Re-add HP DeskJet 2728e

Avoid adding the printer through “Add Printer” first—let HP Smart do it.
## Fix 6: Try a Different App or File

Sometimes the issue is app-specific.

Test by printing:

A Notepad file

A simple Word document

A test page from HP Smart

If those print fully, the issue is file or app settings, not the printer.
## Fix 7: Reset the Printer

If nothing works, reset internal settings.

Steps:

Turn printer ON

Press and hold Cancel (X) + Color Copy together for 5 seconds

Release and wait for reset

Reconnect printer via HP Smart after reset.
## Final Thoughts

When your HP DeskJet 2728e prints only a partial page, it’s almost always due to:

Paper size mismatch

Borderless mode

Scaling settings

Once those are corrected, the printer works normally again.