# HP Envy Printer Not Printing? Simple Fixes That Actually Solve the Problem
When an HP Envy printer refuses to print, it can be incredibly annoying. The printer is turned on, paper is loaded, ink is installed, and yet nothing happens. This situation is very common among HP Envy users, and in most cases, the printer is not broken. The problem usually comes from a setting, software issue, or connection error.
This guide explains the real reasons why an [HP Envy printer stops printing](https://hackmd.io/@Printerexpert99/HPEnvyPrinterNotPrinting) and shows practical solutions that everyday users can apply at home or in the office.
## Why HP Envy Printers Stop Printing
Before trying any fixes, it is important to understand what normally causes this issue. Most printing problems are not related to hardware failure.
Common reasons include:
Printer jobs stuck in the queue
Printer set to offline or paused
WiFi connection problems
Low or unrecognized ink cartridges
Outdated or damaged printer drivers
Software conflicts after system updates
Any one of these problems can prevent your HP Envy printer from printing.
## Step 1 Restart Everything Properly
This step is simple, but it solves many printing issues.
Follow these steps:
Turn off the HP Envy printer
Unplug the power cable from the wall
Shut down your computer
Wait for at least two minutes
Plug the printer back in and turn it on
Restart your computer
Once everything is back on, try printing again. Many temporary errors disappear after a complete restart.
## Step 2 Check If the Printer Is Offline
Sometimes the printer is working, but the computer blocks it.
On Windows
Open Control Panel
Go to Devices and Printers
Right click on your HP Envy printer
Select See what is printing
Make sure Use Printer Offline is unchecked
Make sure Pause Printing is unchecked
On Mac
Open System Settings
Go to Printers and Scanners
Select your HP Envy printer
Clear any paused or stuck jobs
Send a new print command after this.
## Step 3 Clear the Print Queue
One failed document can stop all new print jobs.
To fix this:
Open the printer queue
Cancel all pending print jobs
Restart the printer
Try printing a simple text file instead of a large document.
## Step 4 Check Ink Cartridges Carefully
HP Envy printers may stop printing if ink cartridges are not detected correctly.
Check the following:
Cartridges are installed firmly
Protective tape has been removed
Ink levels are not empty or extremely low
If you see messages such as cartridge not recognized, remove the cartridges, gently clean the copper contacts using a dry cloth, and reinstall them.
## Step 5 Run the HP Printer Troubleshooter
HP provides a diagnostic tool that can detect and fix common issues automatically.
This tool helps resolve:
Driver conflicts
Print spooler errors
Connection problems
After the tool finishes, restart your printer and try printing again.
## Step 6 Update or Reinstall the Printer Driver
Printer drivers are a major cause of printing problems, especially after system updates.
Signs of driver issues include:
Printer appears connected but does not print
Error messages appear frequently
Printer disappears from the device list
To fix this:
Remove the HP Envy printer from your system
Restart the computer
Install the latest compatible printer driver
Add the printer again
Set it as the default printer
This often restores normal printing.
## Step 7 Fix Wireless Connection Issues
Wireless printing problems are very common with HP Envy printers.
Make sure:
The printer and computer are connected to the same WiFi network
The router is working properly
The printer is close enough to the router
Restart the router and reconnect the printer to WiFi. Print a network configuration page to confirm the connection.
## Step 8 Print a Test Page
Printing a test page helps identify whether the problem is with the printer or the software.
If the test page prints, the printer hardware is working properly
If it does not print, the issue is likely related to drivers or connectivity
This step helps narrow down the cause quickly.
## Step 9 Check Paper and Physical Setup
Small physical issues can stop the printer from working.
Check for:
Paper loaded incorrectly
Paper tray size mismatch
Dust or debris near rollers
Reload the paper neatly and confirm the paper size matches the printer settings.
## Step 10 Reset the HP Envy Printer
If none of the previous steps work, resetting the printer can clear internal errors.
To reset:
Turn the printer on
Unplug the power cable while the printer is on
Wait for sixty seconds
Plug the cable directly into a wall outlet
Turn the printer back on
This refreshes the printer system.
## When to Get Professional Help
If your HP Envy printer:
Still does not print
Shows repeated error messages
Prints blank pages
Disconnects frequently
Getting expert support can save time and prevent unnecessary replacement. Some problems require advanced driver, firmware, or network adjustments.
An HP Envy printer not printing does not mean the device is damaged. In most cases, the problem is caused by settings, software, or connectivity issues. Following these steps carefully can restore normal printing without stress.
If the issue continues, professional assistance ensures the printer is fixed correctly and continues working smoothly.
## Frequently Asked Questions
Why is my HP Envy printer connected but not printing
This usually happens because the printer is offline, paused, or affected by driver issues.
Can low ink stop printing completely
Yes, HP printers may stop printing when ink levels are critically low.
Does WiFi affect printing
Yes, unstable or weak WiFi can prevent print jobs from completing.
Is resetting the printer safe
Yes, it only clears temporary internal errors.