# 1-866-203-7571 Fix b80937ea Error HP Printer (Printer Scanning Error)
**HP printer scanning support at 1-866-203-7571**
HP printers are widely used for their reliability, advanced features, and seamless scanning capabilities. However, users sometimes encounter frustrating technical issues that interrupt workflow. One such issue is the **HP Printer Error b80937ea**, commonly referred to as an **HP scanning error**. This error typically appears when attempting to scan documents using an HP multifunction printer.
If you are seeing the **b80937ea error on your HP printer**, don’t worry. This guide explains **what the error means, why it occurs, and how to fix it step by step**. If the issue persists, you can also contact **HP printer scanning support at 1-866-203-7571** for professional assistance.
**HP printer scanning support at 1-866-203-7571**
## What Is HP Printer Error b80937ea?
The **b80937ea error** is primarily a **scanner-related error** found in HP all-in-one printers. It usually occurs when:
* The scanner fails to initialize
* The scanning lamp does not move correctly
* Communication between the printer and computer is interrupted
* Internal hardware or firmware encounters a fault
This error may appear directly on the printer’s display panel or as a message on your computer screen while scanning.
**HP printer scanning support at 1-866-203-7571**
## Common Symptoms of HP Error b80937ea
When your HP printer experiences this error, you may notice the following symptoms:
* Scanner not working while printing still functions
* Error code **b80937ea** displayed on the printer screen
* HP Scan software fails to detect the scanner
* Scanner light does not move or stays stuck
* Scanning process freezes or stops midway
* “Scanner failure” or “Scanning error” message appears
These symptoms indicate that the scanning unit or its communication process has been disrupted.
**HP printer scanning support at 1-866-203-7571**
## Main Causes of HP Printer Scanning Error b80937ea
Understanding the root cause makes troubleshooting easier. Below are the most common reasons behind this error:
### 1. Temporary Printer Glitch
Minor firmware hiccups or memory overload can trigger scanning errors.
### 2. Scanner Hardware Obstruction
Dust, debris, or foreign objects inside the scanner bed can prevent proper movement.
### 3. Corrupt or Outdated Printer Drivers
If scanner drivers are outdated or corrupted, communication errors may occur.
### 4. Firmware Issues
Outdated firmware can cause compatibility problems between hardware and software.
### 5. Loose or Faulty Connections
USB cables, power cords, or network interruptions can disrupt scanning.
### 6. Incorrect Scan Settings
Improper configuration in HP Scan software or system settings may block scanning.
### 7. Operating System Conflicts
Recent OS updates may conflict with older HP printer software.
**HP printer scanning support at 1-866-203-7571**
## How to Fix HP Printer Error b80937ea (Step-by-Step Solutions)
Follow the troubleshooting steps below in the given order to resolve the scanning error effectively.
**HP printer scanning support at 1-866-203-7571**
## Solution 1: Power Reset the HP Printer
A power reset clears temporary memory issues and resets internal components.
### Steps:
1. Turn off your HP printer.
2. Unplug the power cord from the printer.
3. Disconnect the power cable from the wall outlet.
4. Wait for **60 seconds**.
5. Plug the power cord back into the wall outlet.
6. Reconnect it to the printer.
7. Turn on the printer and try scanning again.
👉 In many cases, this simple step resolves the **b80937ea scanning error**.
**HP printer scanning support at 1-866-203-7571**
## Solution 2: Check the Scanner Glass and Lid
Obstructions inside the scanner bed can cause the scanner to malfunction.
### Steps:
1. Open the scanner lid.
2. Clean the scanner glass using a soft, lint-free cloth.
3. Remove dust, paper bits, or any foreign objects.
4. Ensure the scanner lid closes properly.
5. Restart the printer and attempt scanning again.
**HP printer scanning support at 1-866-203-7571**
## Solution 3: Update HP Printer Drivers
Outdated or corrupted drivers are one of the most common causes of scanning errors.
### Steps:
1. Open **Device Manager** on your computer.
2. Expand **Printers** or **Imaging Devices**.
3. Right-click your HP printer and select **Update driver**.
4. Choose **Search automatically for drivers**.
5. Allow the system to install the latest drivers.
6. Restart your computer and printer.
Alternatively, reinstall the HP printer software completely for best results.
**HP printer scanning support at 1-866-203-7571**
## Solution 4: Reinstall HP Scan Software
If the scanning software is corrupted, reinstalling it can fix the error.
### Steps:
1. Open **Control Panel**.
2. Go to **Programs and Features**.
3. Uninstall all HP printer-related software.
4. Restart your computer.
5. Download and install the latest HP printer software.
6. Configure scanning settings again.
**HP printer scanning support at 1-866-203-7571**
## Solution 5: Run HP Print and Scan Doctor
HP provides a free diagnostic tool that automatically detects and fixes scanning issues.
### Steps:
1. Download HP Print and Scan Doctor.
2. Run the tool as administrator.
3. Select your HP printer from the list.
4. Click **Fix Scanning**.
5. Follow on-screen instructions.
6. Restart the system after completion.
This tool is highly effective for resolving **HP scanning error b80937ea**.
**HP printer scanning support at 1-866-203-7571**
## Solution 6: Update HP Printer Firmware
Firmware updates improve device stability and resolve known bugs.
### Steps:
1. Turn on your HP printer.
2. Ensure it is connected to the internet.
3. Access the printer control panel.
4. Navigate to **Settings > Printer Maintenance > Firmware Update**.
5. Install any available updates.
6. Restart the printer after completion.
**HP printer scanning support at 1-866-203-7571**
## Solution 7: Check USB or Network Connections
Connectivity issues can disrupt scanner communication.
### For USB Connection:
* Replace the USB cable if damaged
* Use a different USB port
* Avoid using USB hubs
### For Wireless Connection:
* Restart your router
* Ensure the printer and computer are on the same network
* Reconnect the printer to Wi-Fi
**HP printer scanning support at 1-866-203-7571**
## Solution 8: Configure Scan Settings Properly
Incorrect scan settings may block scanning functionality.
### Steps:
1. Open **HP Scan** or **HP Smart** software.
2. Go to **Scan Settings**.
3. Select correct file format (PDF or JPEG).
4. Choose appropriate resolution.
5. Set destination folder correctly.
6. Save changes and try scanning again.
**HP printer scanning support at 1-866-203-7571**
## Solution 9: Perform a Factory Reset (Advanced)
If nothing works, resetting the printer may help.
⚠️ **Warning:** This will erase custom settings.
### Steps:
1. Turn off the printer.
2. Press and hold **Cancel + Color Copy** buttons.
3. Turn the printer on while holding the buttons.
4. Release buttons when reset begins.
5. Reconfigure printer settings after reset.
**HP printer scanning support at 1-866-203-7571**
## When to Contact HP Printer Support?
If you have tried all troubleshooting steps and the error persists, the issue may be related to **scanner hardware failure** or internal components.
In such cases, professional assistance is recommended.
📞 **Call HP Printer Scanning Support: 1-866-203-7571**
Experts can:
* Diagnose scanner hardware issues
* Provide advanced firmware fixes
* Guide you through manual calibration
* Recommend repair or replacement options
**HP printer scanning support at 1-866-203-7571**
## Tips to Prevent HP Scanner Error b80937ea in the Future
* Keep printer firmware updated
* Clean scanner glass regularly
* Use genuine HP software and drivers
* Avoid sudden power interruptions
* Shut down the printer properly
* Keep printer in a dust-free environment
Following these best practices can significantly reduce scanning issues.
**HP printer scanning support at 1-866-203-7571**
## Frequently Asked Questions (FAQs)
### Q1. Is HP error b80937ea a hardware problem?
It can be both software-related or hardware-related. Most cases are resolved through troubleshooting, but persistent issues may indicate scanner hardware failure.
### Q2. Can I still print if scanning shows b80937ea error?
Yes, printing may still work, but scanning functionality will be disabled until the error is fixed.
### Q3. Does reinstalling drivers fix the scanning error?
Yes, reinstalling updated drivers resolves the issue in many cases.
### Q4. Is it safe to reset my HP printer?
Yes, but it will erase custom settings like Wi-Fi credentials and preferences.
**HP printer scanning support at 1-866-203-7571**
## Conclusion
The **HP Printer Error b80937ea (Printer Scanning Error)** can be frustrating, especially when scanning is essential for daily tasks. Fortunately, this issue is usually fixable with simple troubleshooting steps such as power resets, driver updates, software reinstallation, and firmware upgrades.
If the error continues despite following all solutions, it’s best to seek expert help.
📞 **For immediate assistance, call HP Printer Scanning Support at 1-866-203-7571**
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