# 1-866-203-7571 Fix the 'Canon Selphy CP1300 Not Printing' Issue

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The **Canon Selphy CP1300** is a popular compact photo printer known for its portability, dye-sublimation print quality, and wireless printing convenience. It is widely used for printing high-quality photos directly from smartphones, cameras, SD cards, and computers. However, like any electronic device, users may sometimes encounter issues—one of the most common being **Canon Selphy CP1300 not printing**.

If your Canon Selphy CP1300 is powered on but refuses to print, prints blank photos, shows error messages, or doesn’t respond at all, this guide will help you diagnose and fix the problem step by step. If you need immediate assistance at any point, you can call **1-866-203-7571** for professional printer support.

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## Table of Contents

1. Understanding the Canon Selphy CP1300 Printing Issue
2. Common Reasons Why Canon Selphy CP1300 Is Not Printing
3. Basic Checks Before Troubleshooting
4. Fix Canon Selphy CP1300 Not Printing from Mobile Devices
5. Fix Canon Selphy CP1300 Not Printing from Computer
6. Wi-Fi and Connectivity Issues That Prevent Printing
7. Ink Cassette and Paper Problems
8. Firmware and Driver Issues
9. Error Messages on Canon Selphy CP1300
10. Advanced Troubleshooting Steps
11. Reset Canon Selphy CP1300 Printer
12. Preventive Tips to Avoid Printing Issues
13. When to Contact Canon Selphy Support
14. Conclusion

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## 1. Understanding the Canon Selphy CP1300 Not Printing Issue

The **Canon Selphy CP1300 not printing issue** can appear in different forms, such as:

* Printer powers on but does not print
* Printer shows “Printing” but nothing happens
* Blank or faded photo prints
* Printer stuck on processing
* Print job disappears from the queue
* Error message on the printer screen
* Wireless printing fails from phone or laptop

These problems can be caused by software glitches, connection failures, incorrect paper or ink installation, outdated firmware, or corrupted print jobs.

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## 2. Common Reasons Why Canon Selphy CP1300 Is Not Printing

Before applying fixes, it’s important to understand **why your Canon Selphy CP1300 is not printing**.

### Most Common Causes:

* Incorrect paper size or orientation
* Ink cassette not installed properly
* Wi-Fi connection issues
* Printer not set as default
* Corrupt print job
* Low battery or power issues
* Outdated firmware or drivers
* Unsupported file format
* SD card or USB errors

Identifying the root cause will make troubleshooting easier and faster.

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## 3. Basic Checks Before Troubleshooting

Start with these **basic checks** to rule out simple problems.

### Step 1: Check Power Supply

* Ensure the printer is properly plugged in
* If using battery, make sure it’s charged
* Try a different power outlet

### Step 2: Restart Printer and Device

* Turn off the Canon Selphy CP1300
* Disconnect power for 2 minutes
* Restart your phone, camera, or computer
* Turn the printer back on

### Step 3: Check Printer Screen

* Look for error messages or warning icons
* If an error appears, note it for reference

Many temporary glitches are resolved simply by restarting.

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## 4. Fix Canon Selphy CP1300 Not Printing from Mobile Devices

Wireless printing from smartphones is one of the CP1300’s key features, but it can also be a source of issues.

### Solution 1: Check App Compatibility

Canon Selphy CP1300 supports:

* Canon PRINT app
* Apple AirPrint (iOS)
* Android Wi-Fi printing

Make sure:

* The Canon PRINT app is updated
* Your phone OS is compatible

### Solution 2: Ensure Same Wi-Fi Network

* Connect your phone and printer to the **same Wi-Fi network**
* Avoid guest or public networks

### Solution 3: Reconnect Printer to Wi-Fi

* On printer screen, go to **Wi-Fi Settings**
* Select your network again
* Enter correct Wi-Fi password

### Solution 4: Clear App Cache (Android)

* Go to **Settings > Apps > Canon PRINT**
* Clear cache and data
* Relaunch app and re-add printer

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## 5. Fix Canon Selphy CP1300 Not Printing from Computer

If your Canon Selphy CP1300 is not printing from Windows or macOS, follow these steps.

### Solution 1: Check Printer Status

**Windows**

* Go to Control Panel > Devices and Printers
* Right-click Canon Selphy CP1300
* Select “See what’s printing”
* Cancel all pending jobs

**Mac**

* Go to System Settings > Printers & Scanners
* Open print queue
* Remove stuck jobs

### Solution 2: Set Printer as Default

* Right-click Canon Selphy CP1300
* Select “Set as default printer”

### Solution 3: Reinstall Printer Driver

* Uninstall existing printer driver
* Restart your computer
* Download latest Canon Selphy CP1300 driver
* Reinstall and test printing

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## 6. Wi-Fi and Connectivity Issues That Prevent Printing

Wireless issues are one of the **top reasons Canon Selphy CP1300 does not print**.

### Common Wi-Fi Problems:

* Weak signal
* Router compatibility issues
* Firewall blocking printer

### Fixes:

* Move printer closer to router
* Restart Wi-Fi router
* Disable VPN temporarily
* Use 2.4 GHz Wi-Fi instead of 5 GHz

If Wi-Fi continues to fail, try **USB printing** as a test.

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## 7. Ink Cassette and Paper Problems

Canon Selphy CP1300 uses **dye-sublimation ink and paper**, which must match exactly.

### Solution 1: Check Paper Orientation

* Ensure glossy side is facing correctly
* Paper should not be curled or bent

### Solution 2: Check Ink Cassette

* Remove ink cassette
* Reinsert firmly until it clicks
* Use genuine Canon ink only

### Solution 3: Match Ink and Paper Size

* Ink cartridge must match paper size (e.g., RP-108)
* Mismatched supplies cause printing failure

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## 8. Firmware and Driver Issues

Outdated firmware can cause:

* Printing freezes
* Connection failures
* Compatibility issues

### Fix:

* Check printer firmware version
* Update firmware if available
* Restart printer after update

For computers, always use **latest drivers**.

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## 9. Error Messages on Canon Selphy CP1300

Some common error messages include:

* “Paper Error”
* “Ink Error”
* “Communication Error”
* “Cannot Print”

### How to Fix:

* Remove paper tray and reload paper
* Reinsert ink cassette
* Restart printer
* Cancel current print job

If error persists, professional support may be required.

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## 10. Advanced Troubleshooting Steps

If basic fixes fail, try advanced solutions.

### Solution 1: Factory Reset Network Settings

* Go to printer settings
* Reset Wi-Fi settings
* Reconnect printer from scratch

### Solution 2: Test with Another Device

* Try printing from another phone or computer
* This helps identify device-specific issues

### Solution 3: Check File Format

* Use JPEG images
* Avoid corrupted or unsupported files

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## 11. Reset Canon Selphy CP1300 Printer

A reset can resolve persistent issues.

### Steps to Reset:

1. Turn off the printer
2. Disconnect power cable
3. Wait 5 minutes
4. Reconnect power
5. Turn printer back on
6. Reconfigure settings

This clears temporary memory errors.

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## 12. Preventive Tips to Avoid Printing Issues

To keep your Canon Selphy CP1300 running smoothly:

* Use genuine Canon ink and paper
* Keep firmware updated
* Avoid low battery printing
* Store printer in dry, dust-free area
* Turn off printer properly after use

Regular maintenance prevents many common issues.

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## 13. When to Contact Canon Selphy Support

If your Canon Selphy CP1300 still won’t print after following all steps, it may indicate:

* Hardware malfunction
* Internal sensor failure
* Power board issue

In such cases, expert help is recommended.

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Certified technicians can diagnose and fix complex issues quickly.

**Call 1-866-203-7571 for Expert Printer Support**

## 14. Conclusion

The **Canon Selphy CP1300 not printing issue** can be frustrating, especially when you need instant photo prints. Fortunately, most problems are caused by simple issues such as Wi-Fi errors, incorrect paper loading, outdated drivers, or software glitches. By following this comprehensive guide, you can identify the root cause and apply the correct fix.

If troubleshooting becomes overwhelming or the problem persists, don’t hesitate to seek professional assistance. **Dial 1-866-203-7571** for reliable Canon Selphy CP1300 printer support and get your printer back to printing beautiful photos without hassle.