# 1-866-203-7571 Fix the 'Canon Printer Shows Offline' issue on Mac Device
**Canon Printer Support Number: 1-866-203-7571**
Canon printers are widely used for their reliability, excellent print quality, and smooth compatibility with macOS. However, many Mac users frequently encounter a frustrating issue where the **Canon printer shows “Offline”** even though it is powered on and connected to the network. This problem can bring printing tasks to a complete halt, especially in offices, schools, and home workspaces.
If your **Canon printer shows offline on Mac**, don’t worry. This comprehensive guide will help you understand **why the issue occurs**, **how to fix it step by step**, and **how to prevent it in the future**. If you prefer professional assistance at any stage, you can always call **Canon printer support at 1-866-203-7571** for quick and reliable help.
**Canon Printer Support Number: 1-866-203-7571**
## Table of Contents
1. Understanding the Canon Printer Offline Issue on Mac
2. Common Reasons Why Canon Printer Shows Offline on macOS
3. Preliminary Checks Before Troubleshooting
4. Method 1: Restart Canon Printer, Mac, and Network
5. Method 2: Check Printer Connection (USB or Wireless)
6. Method 3: Set Canon Printer as Default on Mac
7. Method 4: Use the Canon Printer Offline to Online Fix
8. Method 5: Reset the Printing System on Mac
9. Method 6: Reinstall Canon Printer Drivers on Mac
10. Method 7: Update macOS and Canon Printer Firmware
11. Method 8: Check Canon Printer Status via CUPS
12. Method 9: Fix Canon Printer Offline Due to IP Address Change
13. Method 10: Disable “Use Printer Offline” Option
14. How to Fix Canon Printer Offline on Mac After macOS Update
15. Wireless Canon Printer Offline on Mac – Special Fixes
16. USB Canon Printer Offline on Mac – Solutions
17. Prevent Canon Printer Offline Issue in the Future
18. When to Contact Canon Printer Support
19. Conclusion
**Canon Printer Support Number: 1-866-203-7571**
## 1. Understanding the Canon Printer Offline Issue on Mac
When your **Canon printer shows offline on Mac**, it means your macOS cannot communicate with the printer. Even if the printer is turned on and connected, your Mac treats it as unavailable.
This issue is common across many Canon models, including:
* Canon PIXMA series
* Canon imageCLASS printers
* Canon MAXIFY printers
* Canon inkjet and laser printers
The offline issue can occur on:
* macOS Ventura
* macOS Sonoma
* macOS Monterey
* macOS Big Sur
**Canon Printer Support Number: 1-866-203-7571**
## 2. Common Reasons Why Canon Printer Shows Offline on macOS
Understanding the cause helps you apply the correct solution. The most common reasons include:
* Weak or unstable Wi-Fi connection
* Printer not set as default
* Outdated or corrupted Canon printer drivers
* macOS update compatibility issues
* Incorrect printer IP address
* Paused print queue
* Misconfigured printer settings
* USB cable or port issues
* Firewall or security software interference
If troubleshooting feels complex, call **1-866-203-7571** for expert Canon printer assistance.
**Canon Printer Support Number: 1-866-203-7571**
## 3. Preliminary Checks Before Troubleshooting
Before diving into advanced solutions, perform these quick checks:
* Ensure the **Canon printer is powered ON**
* Check for **error lights or messages** on the printer
* Confirm printer and Mac are on the **same Wi-Fi network**
* Verify paper is loaded and ink/toner levels are sufficient
* Disconnect VPNs temporarily
If the printer still shows offline, proceed to the fixes below.
**Canon Printer Support Number: 1-866-203-7571**
## 4. Method 1: Restart Canon Printer, Mac, and Network
A simple restart often resolves temporary glitches.
### Steps:
1. Turn **off the Canon printer**
2. Shut down your **Mac**
3. Power off your **Wi-Fi router**
4. Wait for **2–3 minutes**
5. Turn on the router and wait until internet stabilizes
6. Power on the Canon printer
7. Start your Mac
Check printer status again. If it still says offline, move to the next method.
**Canon Printer Support Number: 1-866-203-7571**
## 5. Method 2: Check Printer Connection (USB or Wireless)
### For Wireless Canon Printers:
* Confirm Wi-Fi light is **solid (not blinking)**
* Print a **network configuration page** from the printer
* Ensure the SSID matches your current Wi-Fi
### For USB Canon Printers:
* Reconnect the USB cable firmly
* Try a different USB port
* Use a new or original Canon USB cable
**Canon Printer Support Number: 1-866-203-7571**
## 6. Method 3: Set Canon Printer as Default on Mac
If your Canon printer isn’t set as default, macOS may mark it offline.
### Steps:
1. Click **Apple Menu > System Settings**
2. Go to **Printers & Scanners**
3. Select your **Canon printer**
4. Right-click and choose **Set as Default Printer**
Now check if the offline status disappears.
**Canon Printer Support Number: 1-866-203-7571**
## 7. Method 4: Use the Canon Printer Offline to Online Fix
Sometimes the printer is mistakenly set to offline.
### Steps:
1. Open **Printers & Scanners**
2. Select your Canon printer
3. Click **Open Print Queue**
4. If you see **“Resume”** or **“Paused”**, click it
5. Cancel pending print jobs
6. Restart the print queue
**Canon Printer Support Number: 1-866-203-7571**
## 8. Method 5: Reset the Printing System on Mac
Resetting the printing system clears all printer settings and resolves deep configuration issues.
### Steps:
1. Go to **System Settings > Printers & Scanners**
2. Right-click in the printer list
3. Select **Reset Printing System**
4. Confirm your action
5. Restart your Mac
6. Re-add your Canon printer
⚠️ Note: This removes all printers and scanners from your Mac.
**Canon Printer Support Number: 1-866-203-7571**
## 9. Method 6: Reinstall Canon Printer Drivers on Mac
Outdated or corrupted drivers are a major cause of the Canon printer offline issue.
### Steps:
1. Remove the Canon printer from **Printers & Scanners**
2. Restart your Mac
3. Download the latest Canon driver compatible with your macOS
4. Install the driver
5. Add the printer again
If you need help installing drivers, call **1-866-203-7571**.
**Canon Printer Support Number: 1-866-203-7571**
## 10. Method 7: Update macOS and Canon Printer Firmware
### Update macOS:
* Go to **System Settings > General > Software Update**
* Install pending updates
### Update Canon Printer Firmware:
* Access printer settings from the control panel
* Or update using Canon utility software
Updates fix bugs and improve compatibility.
**Canon Printer Support Number: 1-866-203-7571**
## 11. Method 8: Check Canon Printer Status via CUPS
CUPS (Common UNIX Printing System) can help diagnose issues.
### Steps:
1. Open browser and type: `http://localhost:631`
2. Click **Printers**
3. Select your Canon printer
4. Ensure it’s not stopped or paused
**Canon Printer Support Number: 1-866-203-7571**
## 12. Method 9: Fix Canon Printer Offline Due to IP Address Change
Routers often assign new IP addresses, causing Mac-printer mismatch.
### Steps:
1. Print the printer’s network configuration page
2. Note the **current IP address**
3. Go to **Printers & Scanners**
4. Remove the Canon printer
5. Add printer manually using the **updated IP address**
**Canon Printer Support Number: 1-866-203-7571**
## 13. Method 10: Disable “Use Printer Offline” Option
### Steps:
1. Open **Print Queue**
2. Click **Printer** in the menu bar
3. Ensure **“Use Printer Offline”** is unchecked
**Canon Printer Support Number: 1-866-203-7571**
## 14. How to Fix Canon Printer Offline on Mac After macOS Update
macOS updates often reset printer permissions.
### Fix:
* Remove and re-add printer
* Reinstall drivers
* Reset printing system
* Allow printer access in **Security & Privacy**
**Canon Printer Support Number: 1-866-203-7571**
## 15. Wireless Canon Printer Offline on Mac – Special Fixes
* Assign a **static IP** to the printer
* Keep printer within router range
* Disable Wi-Fi sleep mode on printer
* Restart router weekly
**Canon Printer Support Number: 1-866-203-7571**
## 16. USB Canon Printer Offline on Mac – Solutions
* Use original USB cable
* Avoid USB hubs
* Reset SMC on Intel Macs
* Check USB permissions
**Canon Printer Support Number: 1-866-203-7571**
## 17. Prevent Canon Printer Offline Issue in the Future
✔ Keep drivers updated
✔ Avoid frequent Wi-Fi changes
✔ Assign static IP
✔ Restart printer weekly
✔ Update macOS regularly
**Canon Printer Support Number: 1-866-203-7571**
## 18. When to Contact Canon Printer Support
If none of the solutions work, it’s best to contact professionals.
📞 **Canon Printer Support Number: 1-866-203-7571**
Get help with:
* Advanced driver issues
* Network configuration
* Printer firmware errors
* macOS compatibility problems
**Canon Printer Support Number: 1-866-203-7571**
## 19. Conclusion
The **Canon printer shows offline issue on Mac** can be frustrating, but it is usually easy to fix with the right steps. From restarting devices and resetting the printing system to reinstalling drivers and fixing network settings, the solutions in this guide cover every possible scenario.
If you want **quick, expert, and hassle-free support**, don’t hesitate to call **1-866-203-7571**. With the right help, your Canon printer will be back online and printing smoothly in no time.
**Canon Printer Support Number: 1-866-203-7571**
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