# Jetstar Cancellation Policy 2023
Australian low-cost airline Jetstar Airways Pty Ltd, doing business as Jetstar, is located in Melbourne and self-identifies as “value-based”. It was established as a countermeasure to the danger posed by the airline Virgin Australia and is a fully owned subsidiary of Qantas. As part of Qantas’ two brand strategy, Jetstar serves the low-cost market while Qantas Airways serves the premium full-service market. 8.5% of all travellers entering and leaving Australia are transported by Jetstar.
From its primary base at Melbourne Airport, the airline runs a sizable local network as well as regional and international services, employing a mixed fleet comprising the Airbus A320 family and the Boeing 787 Dreamliner. Like its parent company, Qantas, Jetstar faces up against Virgin Australia.

Jetstar Cancellation Policy
If you forget to cancel your ticket, you can still do so up until one hour before your Jetstar flight departs, but the airline will charge you a small cancellation fee. This is how Jetstar’s cancellation policy works. You can cancel your flight ticket within the first 24 hours of booking your flight. We have covered every aspect of cancelling a Jetstar flight in this article:
***Things To Remember:***
Here are some important things to keep in mind about Jetstar’s cancellation policy:
* Remember to check the cancellation fee the airline will charge when you book your flight.
* If you cancel your flight and get a refund after the cancellation fee has been applied to that flight.
* If you need to change flights, you may also have to pay a fee. It is important to check your ticket for details of fees and restrictions before making any changes.
* In certain circumstances, such as medical emergencies or military deployments, Jetstar may cancel or provide alternative transportation at no charge. It is best to contact the airline directly to discuss your options.
## Jetstar Cancellation Policy 24-Hours
If the ticket is cancelled within 24 hours of purchase and there are at least seven days between the departure date and the booking date, the full refund is given.
You are permitted to cancel any flight within 24 hours of booking under Jetstar’s 24-hour cancellation policy and receive a full refund if the journey leaves at least 7 days later (i.e., after 168 hours). For all fares, this policy is in effect.
A fee will be assessed to passengers who change their flight within seven days of departure or more than 24 hours after buying their ticket.
**Important Reminder**
* Tickets purchased from the United States may be subject to a 24-hour rule. The United States has a 24-hour cancellation policy, which is supported by the Jetstar Reporting Corporation (ARC).
* This information is compiled from a number of sources. You may get in touch with Jetstar directly at 61(1800)-774–061
## Jetstar Cancellation Policy Due To Weather Conditions
If Jetstar cancels your flight due to technical problems or weather conditions, it will contact you as soon as possible and ask if you would like the airline to rebook you a new flight or if you would like a refund for the flight. his current . In most cases, Jetstar will book you on the first available flight as soon as possible, but if there are no flights available, the airline will try to make the passenger as comfortable as possible and arrange accommodation for you near the airport. It is important to check with Jetstar to confirm their specific policies and procedures for weather-related flight cancellations, as these may vary depending on the circumstances. You can contact their customer service hotline or check their website for the most up-to-date information.
## Jetstar Cancellation Fee
Depending on the pricing type you selected and the moment you made the decision to cancel your travel, each airline assesses a different fee. Here is a full breakdown of Jetstar’s cancellation fees:
## Ways to Cancel a Jetstar Flight
There are several ways for Jetstar’s customers to change or cancel their flights. All available options for cancelling a Jetstar flight are listed below:
**Online:**
If you want to cancel your Jetstar flight, do the following:
* Log in to your account at https://www.jetstar.com to access your Jetstar account.
* Navigate to the website’s “My Trips” area.
* To cancel a flight, locate it.
* To cancel a flight, click the “Cancel Flight” button and then follow the on-screen instructions.
## Jetstar Refund Policy
The airline has mentioned on its website that they don’t offer refundable fares, as this helps keep fares low for all passengers, but the airline offers refunds based on when you cancel your ticket after the above cancellation fee is charged. However, you will get a full refund if:
* You cancel your flight at least 60 days before departure date.
* You cancel your flight within 24 hours provided the flight departs at least 7 days later.
* Your flight was canceled by the airline itself
* If your flight is delayed for at least 2 hours.
* Your flight has been rescheduled and the new flight is not suitable for you.
* You are obligated to cancel your flight due to serious illness, death, jurors, etc., provided you can present satisfactory documentary evidence and the airline agrees.
## How To Get Jetstar Refund?
Here are the steps for you to get a refund on your Jetstar flight:
* Visit the airline’s official website https://www.jetstar.com/.
* Select the “My Trips” option on the website.
* On the next page, enter the necessary information like last name and confirmation code.
* Click “Continue” at the bottom of the page (you will be redirected to the booking summary page)
* Select Cancel Booking
* The page will now show you the refund amount with the cancellation fee on the last page.
## Jetstar Contact Information:
Jetstar Air has established many channels for customers to contact the airline in order to ensure that all of their needs are met and all of their questions are addressed. The following is a list of ways to get in touch with Jetstar:
* **Via Phone:** The toll-free, round-the-clock Jetstar cancellation phone number is 61(1800)-774–061.
* **Via Chatbot:** The airline’s website features a chatbot that tries to respond to all of your questions and assist you with your issues.