# Troubleshooting QuickBooks Multi-User Mode Not Working Error
Is your QuickBooks Multi-User Mode Not Working, and you are unable to open the company file on a network? If so, read this blog through to find out the possible reasons and the suitable fixes.
When several users need to view company files simultaneously, QuickBooks multi-user mode is an excellent tool for the company. However, if users try to access company files that are saved on the server, the multi-user mode would stop working. In this blog, we'll look at some typical causes of multi-user mode issues and how to fix them effectively.
>Although it could be cost-effective to try to handle the issue yourself, there are a lot of risks involved. Proper troubleshooting techniques may make the issue worse, resulting in prolonged downtime. Why not get in touch with the committed group of QuickBooks experts instead of taking unnecessary chances? Dial the **[(855)738-0359](tel:(855)738-0359)** to get professional advice and assistance offered to your requirements.
## Why is Multi-User Mode Not Working in QuickBooks?
**[Errors in QuickBooks multi-user mode not working](https://asquarecloudhosting.com/quickbooks-multi-user-mode-not-working/)** may be caused by several factors, including:
* Incorrect Hosting Configuration: QuickBooks may not operate in multi-user mode if the hosting configuration is incorrect.
* Missing QuickBooks Installation on Server: For multi-user mode to function properly, QuickBooks needs to be installed on the server.
## Quick Solutions to Fix the Multi-User Mode Issues in QuickBooks
The following steps can be taken to fix multi-user mode issues with QuickBooks

### Solution 1: Installing QB Database Server Manager
1. To exchange company files over the network, make sure QuickBooks Database Server Manager is installed on the computer. Make sure QuickBooks Database Server Manager is installed on the system to share company files over the network.
1. Close QuickBooks and all other open programs on the computer.
1. Open the exe installation file that you downloaded.
1. To install, adhere to the on-screen instructions.
1. Select Custom or Network Options instead of Express installation when asked for.
1. Once you've made the right choice for the network configuration, proceed.
1. This technique won't replace existing data if QuickBooks Desktop is installed.
1. If you want to run QuickBooks Desktop and Database Server Manager on the same device: Choose "I'll be using QuickBooks Desktop on this computer."
1. If you only want Database Server Manager, you can alternatively choose "I will NOT be using QuickBooks Desktop on this computer."
1. Proceed with the on-screen instructions, and when you're ready, choose Install.
1. Note: QuickBooks generates a new Windows user for every version of Database Server Manager (e.g., QBDataServiceUser31).
1. Permit QBDataServiceUserXX to access directories that store company files.
1. When setting system-level permissions, these users might show up
### Solution 2: Use the Control Panel to Fix QuickBooks
* Before continuing, make a backup of the QuickBooks company file.
* To avoid disruptions to QuickBooks, close any unnecessary programs and restart the computer.
* Click the Start menu in order to open the Control Panel.
* To uninstall an application, navigate to Programs and Features and select it. (If these options are not visible, choose Programs, then Program Features.)
* From the list of programs, locate QuickBooks and select Uninstall/Change.
* Click Next, then Continue.
* Click Next after selecting Repair. Hold off until the repairs are finished.
* Click "Finish" after the fix is finished. Restart the system if prompted
If your QuickBooks multi-user mode not working, it can prevent you from opening the company file on a network and can hamper your overall productivity. With the correct troubleshooting techniques, you can rapidly resume using QuickBooks in multi-user mode. Remember to contact the QuickBooks experts for support if you run into persistent issues or require additional assistance. Dial **[(855)738-0359](tel:(855)738-0359)** . Connect with professionals to quickly resolve issues with multi-user mode.
`