# Implementation Plan Proposed by the LCCWG Moderation Subcommittee --- This Implementation Plan is based on the subcommittee [Scope of Work](https://hackmd.io/TlZ5i1oKRt6v9Mfxe5TcfQ) that was presented to the community at the January OSMF meeting. It has been split into two distinct elements. We plan to progress the ‘Process for moderation’ and ‘Revision of the Etiquette Guideline’ work in parallel subject to enough volunteer support. Our goal is to complete all work by the end of July 2021. This estimate is based on time required to allow for thorough research, bi-monthly subcommittee meetings, community consultation and feedback, and OSMF board review. These efforts have been defined separately below. ## Community Involvement We want to balance visibility against the feeling of exhaustion from being copied in too many messages or asked too many questions. We therefore created four groups that will be consulted and involved in the process to a different degree than the others. Participation will be defined as part of the workflow set out below. 1. **Subcommittee**: Join the subcommittee to attend bi-monthly meetings, develop draft documents, respond to comments and drive the process. 2. **Reviewer**: Provide the Subcommittee with early, timely input on initial draft materials. We invite the Review Group to include the OSMF Working Groups, OSMF Local Chapters and other established communities, in addition to self-nominated individuals. 3. **Community**: Individuals interested in being notified when final drafts are ready for community input. Everyone who wants to provide feedback will be considered part of this group, but if you want an email when a draft is ready please sign up and let us know. 4. **Research**: Individuals or organizations interested in sharing relevant experience and recommendations with the Subcommittee via interviews or online communications. Your participation and support can help us to shape and strengthen this initiative. **Please fill out this [Call for Participation form](https://osmus.wufoo.com/forms/mafcbqk0vtutzy/) by April 10 to sign up and participate in the process.** ## Processes for Moderation ### The Workflow #### Part 1: Define guidelines and process for moderation Further define a process for moderation of the existing Etiquette Guidelines that will apply to the talk and osmf-talk mailing lists. This stage will include: 1. Subcommittee researches existing moderation processes and guidelines, holds interviews/forums with Researchers who have indicated interest in providing feedback and recommendations. **Goal: May 3** 2. Subcommittee drafts moderation process for Review group feedback. Reviewers have 2 weeks (until July 9) to provide input. **Shared with Review Group June 24** 3. Subcommittee to incorporate Reviewer feedback in a second draft. **Goal: July 21** 4. Subcommittee shares final draft with community for feedback (translated as available). [Draft is open for comment now](https://wiki.openstreetmap.org/wiki/Etiquette/Process_for_Moderation). **Comment Period: July 23 to August 18, 2021** 5. Subcommittee edits final draft based on feedback and makes a recommendation to the OSMF Board. **Goal: September 8, 2021** #### Part 2: Recruit Moderators The remit of moderators (and the moderation team as a whole) will be to moderate the talk and osmf-talk mailing list and respond to any complaints of violations of the Etiquette Guidelines. We will develop a method for selecting moderators and will consult on this before proceeding to the selection itself. This stage will include: 1. Subcommitee to research moderator recruitment in other spaces 2. Subcommittee to draft moderation recruitment process for Review group feedback. Review group will have 2 weeks to provide input. 3. Subcommittee to incorporate Reviewer feedback in a final draft. 4. Subcommittee shares final draft with community for feedback (translated as available). Draft will be open for comment for 3 weeks 5. Subcommittee edits final draft based on feedback and makes a recommendation to the OSMF Board. #### Part 3: Review Moderation Support Material In addition to providing moderators with a process, we intend to supply some guidelines for how to moderate international communications channels. This stage will include the following and conclude when moderators have been selected: 1. Subcommittee to review exising support materials 2. Subcommittee to recommend additional support material and ask for feedback from Review group 3. Subcommittee edits final recommendations based on feedback and shares materials with moderators, and makes any necessary recommendations to the OSMF Board. #### Approval Given that the new moderation process will apply to key communication channels (talk and osmf-talk mailing lists) it is seen by some as a change that has the potential to have a large impact on OpenStreetMap. We therefore recommend that the OSMF Board is the final point of approval of the new moderation process. Board approval also sends the positive message that respect towards others is a fundametal component within OpenStreetMap. We are unaware of any existing working group required to have their selection/recruitment process approved by the OSMF Board. We will therefore share the new moderator selection/recruitment process with the board for their feedback but not for a vote. Likewise, we feel that the actual selection of individuals and the revision of moderation support material is a delegated task that does not require OSMF Board approval. As the LCCWG Moderation Subcommittee is accountable to the OSMF Board, this does not prevent the OSMF Board from intervening should they wish to. ## Revision of the Etiquette Guidelines The current Etiquette Guidelines were adopted by the OSMF Board in June 2011. For many people community norms and expectations have changed over the last 10 years. Much work has also been done within other communities outside of OpenStreetMap. We will therefore review and update the Etiquette Guidelines based on current best practice, OpenStreetMap’s mission and values and community feedback. ### The Workflow 1. Subcommittee researches existing guidelines and codes of etiquette/conduct, conducts interviews with Researchers who have indicated interest in providing feedback and recommendations. **Goal: May 10** 2. Subcommittee to assess findings and incorporate into an initial update to the Etiquette Guidelines. **Comment Period: July 14** 3. Subcommittee submits intial draft to the Review group. Reviewers have 2 weeks to provide input. **Comment Period: July 23-August 6** 4. Subcommittee shares final draft with community for feedback (translated as available). Draft will be open for comment for 3.5 weeks **Public Comment Period: August 13 to September 8, 2021** 5. Subcommittee edits final draft based on feedback and makes a recommendation to the OSMF Board. **Goal: September 24, 2021** ### Approval The OSMF Board approved the current Etiquette Guidelines. Board approval also sends the positive message that respect towards others is a fundamental component within OpenStreetMap. We therefore recommend that the OSMF Board approves the new Etiquette Guidelines. The OSMF Board has already indicated that it wishes to ask the OSMF membership to vote on the new Etiquette Guidelines. We understand why this is beneficial but do not want to let this lead to an unnecessary delay. We therefore encourage the OSMF Board to explore options including provisional approval by the Board subject to a membership vote, and/or holding a membership vote as a written resolution prior to the next general meeting.
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LCCWG Moderation Subcommittee Scope of Work Proposal This proposal was developed by OpenStreetMap volunteers who came together to define the work to be completed by the Moderation Subcommittee, a sub-group of the Local Chapters and Communities Working Group (LCCWG). Learn more about other focus items of the LCCWG here. The OpenStreetMap Foundation (OSMF) Board set out to "find partners to help instate a moderator team for the OSMF-talk and talk mailing lists". In their December 2020 meeting, the OSMF Board requested that the LCCWG take the lead on this initiative and subsequently this group has been formed. This group of volunteers is not the moderation team that the Board has asked for, instead we have committed to help set it up. We wholeheartedly agree with the Board that when established "these moderators need to have the trust of the community". As such we kindly ask for feedback on today's proposals as this is how we will ensure we are on the right path. The kind support of a few initial volunteers has enabled us to have a proposal ready for review, but we will continue to need support and hope to include representation from all parts of the OSM community. Please reach out if you are interested in being involved with this work.

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