# How to Enter Correct Shaw IMAP and SMTP Settings on iPhone

Setting up Shaw email correctly on your iPhone or iPad is essential for smooth email communication. Many users encounter issues like delayed messages, repeated password prompts, or failed email sending because the **IMAP and SMTP settings** are incorrect.

This guide provides **step-by-step instructions to correctly configure Shaw email on iOS devices**, troubleshoot common problems, and ensure reliable email syncing - [📞85O-923 ☏ O38O.](tel:[phone]).

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## Why Shaw Email Settings Matter on iPhone/iPad

When email fails to sync or send properly, it is often due to misconfigured **incoming (IMAP) and outgoing (SMTP) server settings**. Using the correct settings ensures:

* **Reliable email delivery:** Messages are sent and received without errors.
* **Secure communication:** SSL/TLS encryption protects your data.
* **Seamless syncing:** Emails, folders, and read/unread status remain consistent across devices.
* **Reduced repeated login prompts:** Correct authentication prevents password loops.

Incorrect settings can lead to frustrating errors, such as emails getting stuck in the Outbox, failing to download, or repeated authentication requests.

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## Step 1: Check Shaw Mail Service Status

Before adjusting settings:

1. Confirm Shaw’s mail servers are operational.
2. Test logging in via Shaw webmail or another device.
3. Ensure your iPhone/iPad is connected to stable Wi-Fi or cellular data.

> **Tip:** If the servers are temporarily down, any changes on your iPhone won’t solve the issue.

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## Step 2: Understand the IMAP and SMTP Settings

To set up Shaw email correctly, you need **both incoming (IMAP) and outgoing (SMTP) server details**.

### Incoming Mail (IMAP) Settings

| Setting | Value |
| ---------- | ----------------------- |
| Server | mail.shaw.ca |
| Port | 993 |
| Encryption | SSL/TLS |
| Username | Full Shaw email address |
| Password | Current Shaw password |

### Outgoing Mail (SMTP) Settings

| Setting | Value |
| -------------- | ----------------------- |
| Server | mail.shaw.ca |
| Port | 465 or 587 |
| Encryption | SSL/TLS |
| Authentication | Required |
| Username | Full Shaw email address |
| Password | Current Shaw password |

> Using SSL/TLS encryption is mandatory for security and compatibility with iOS Mail.

---

## Step 3: Enter Shaw IMAP Settings on iPhone

1. Open **Settings → Mail → Accounts → Add Account → Other → Add Mail Account**.
2. Enter your **Name, Email, Password, and Description**.
3. Tap **Next**. iOS will attempt to verify the account.
4. For incoming server, enter:

* **Host Name:** mail.shaw.ca
* **Username:** Full Shaw email address
* **Password:** Your current password
5. Tap **Next** to continue.

> If verification fails, double-check the username and password for typos.

---

## Step 4: Enter Shaw SMTP Settings on iPhone

1. After IMAP settings are entered, configure the **Outgoing Mail Server**:

* **Host Name:** mail.shaw.ca
* **Username:** Full Shaw email address
* **Password:** Current password
* **Port:** 465 or 587
* **Use SSL:** On
2. Tap **Next** and wait for Mail to verify.

> Correct SMTP settings ensure emails can be sent without repeated login prompts or errors.

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## Step 5: Update Password or Use App-Specific Password (if 2FA Enabled)

If you recently changed your Shaw password or have **two-factor authentication**:

1. Open **Settings → Mail → Accounts → Shaw → Account → Password**.
2. Enter your updated password.
3. For 2FA accounts, generate an **app-specific password** in Shaw webmail and enter it in iOS Mail.

> Using the wrong password is one of the most common reasons Mail fails to authenticate.

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## Step 6: Test Sending and Receiving Emails

After entering IMAP and SMTP settings:

1. Open the **Mail app**.
2. Send a test email to yourself.
3. Pull down on your inbox to refresh and verify that new messages appear.

> Testing ensures that both incoming and outgoing servers are configured correctly.

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## Step 7: Remove and Re-Add Shaw Account (if Problems Persist)

If login or syncing issues continue:

1. Delete your Shaw account: **Settings → Mail → Accounts → Shaw → Delete Account**.
2. Restart your iPhone or iPad to clear cached data.
3. Re-add the account using the steps above, ensuring IMAP and SMTP settings are accurate.

> This method often fixes corrupted configurations or repeated authentication prompts.

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## Step 8: Refresh Mail App and Clear Cached Data

iOS Mail can sometimes cache old data:

1. Force-close the Mail app by swiping it off the screen.
2. Reopen Mail and pull down in the inbox to refresh.
3. Toggle account sync: **Settings → Mail → Accounts → Shaw → Mail toggle off/on**.

> Refreshing ensures that Mail fetches emails directly from Shaw servers.

---

## Step 9: Update iOS and Mail Settings

Keeping your iPhone/iPad updated improves Mail reliability:

1. Open **Settings → General → Software Update**. Install any available updates.
2. Check **Settings → Mail → Default Account** to ensure Shaw is selected.
3. Restart the device after updating.

> Updates fix bugs and ensure compatibility with Shaw server authentication.

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## Step 10: Review Storage, Filters, and Mailbox Limits

Problems can occur if your device or mailbox is full:

* **Device storage:** Delete unnecessary apps or files.
* **Shaw account rules or filters:** Log in via webmail and review any filters that may block or redirect emails.
* **Mailbox limits:** Ensure your Shaw account is not exceeding storage capacity.

> Maintaining storage and mailbox hygiene prevents sync failures and login errors.

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## Step 11: Prevent Future Shaw Email Issues

To maintain smooth email operation:

* Always use the **correct IMAP and SMTP settings**.
* Update passwords promptly across all devices.
* Monitor Shaw server status during critical periods.
* Keep your iPhone/iPad updated and maintain sufficient storage.
* Avoid using conflicting email clients alongside iOS Mail.

> Following these practices ensures long-term stability and reduces troubleshooting in the future.

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## Common Troubleshooting FAQs

**1. Why is my Shaw email not syncing after entering IMAP/SMTP settings?**
Incorrect server settings, wrong passwords, or 2FA requirements are the main causes.

**2. Which port should I use for Shaw SMTP on iPhone?**
Port 465 (SSL) or 587 (TLS) is recommended.

**3. Do I need SSL/TLS for Shaw email?**
Yes, it encrypts your messages and is required by iOS Mail.

**4. Can iOS updates fix Mail syncing issues?**
Absolutely. Updates resolve bugs and ensure compatibility with Shaw servers.

**5. What if my password keeps failing?**
Double-check for typos and generate an app-specific password if 2FA is enabled.

**6. How do I test if IMAP and SMTP settings are correct?**
Send a test email to yourself and verify that new messages appear in the inbox.

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## Conclusion

Entering the correct Shaw IMAP and SMTP settings on iPhone or iPad is essential for seamless email communication. By following these steps—**checking server status, verifying settings, updating passwords, refreshing Mail, updating iOS, reviewing storage, and testing connectivity**—you can avoid login errors, syncing issues, and repeated authentication prompts.

If problems persist after following all the steps, contacting **Shaw or Apple support** ensures your account remains secure and fully functional.

With this guide, you can confidently configure Shaw email on iPhone or iPad and enjoy reliable, secure email access without frustration.