# How to Fix Shaw Email Not Sending from iPhone or iPad Sending emails is essential for work, school, and personal communication, but when Shaw email fails to send from your iPhone or iPad, it can disrupt your day. Outgoing emails may get stuck in the Outbox, show error messages, or fail silently without notifications - [📞85O-923 ☏ O38O.](tel:+1850-923-0380). Fortunately, most problems are caused by minor misconfigurations, network issues, or iOS glitches—and they can be fixed with straightforward steps. In this guide, we’ll walk you through **proven solutions to restore Shaw email sending** on iPhone and iPad. --- ## Why Shaw Email Fails to Send on iPhone or iPad Before troubleshooting, it helps to understand common causes of sending failures: * **Server issues:** Shaw’s mail servers may be temporarily unavailable. * **Incorrect SMTP settings:** Wrong outgoing mail server configuration can block messages. * **Password conflicts:** Outdated credentials prevent Mail from authenticating. * **iOS glitches:** Temporary bugs in Mail or system software can interrupt sending. * **Network problems:** Weak or unstable Wi-Fi/cellular connections can stop emails. * **Mailbox issues:** Full Outbox or iPhone storage limitations may prevent delivery. Knowing the underlying causes helps you address the right solution efficiently. --- ## Step 1: Check Shaw Mail Server Status Before changing settings: 1. Check Shaw’s **official service status page** for outages. 2. Try sending a test email via Shaw webmail or another device. 3. Confirm your iPhone/iPad has a stable Wi-Fi or cellular connection. > **Tip:** If servers are down, sending emails will fail until Shaw resolves the issue. --- ## Step 2: Verify Outgoing Mail (SMTP) Settings Incorrect SMTP settings are the most common cause of sending failures. Ensure your outgoing mail server is configured correctly: ### Shaw SMTP Settings * Server: `mail.shaw.ca` * Port: 465 or 587 * Encryption: SSL/TLS * Authentication: Required * Username & Password: Same as incoming account **How to update on iPhone/iPad:** 1. Open **Settings → Mail → Accounts → Shaw → Account → Outgoing Mail Server → SMTP → Primary Server**. 2. Enter the correct server details above. 3. Save and try sending a test email. --- ## Step 3: Reset Password and Re-Add the Account If emails still fail to send: 1. Delete your Shaw account: **Settings → Mail → Accounts → Shaw → Delete Account**. 2. Restart your iPhone/iPad to clear cached data. 3. Re-add the account via **Settings → Mail → Accounts → Add Account → Other → Add Mail Account**. 4. Enter your updated password and verify SMTP/IMAP settings. > **Pro Tip:** For two-factor authentication, generate an **app-specific password** for Mail to prevent login issues. --- ## Step 4: Clear Outbox and Refresh Mail Sometimes messages get stuck in the Outbox: 1. Open the **Mail app → Outbox**. 2. Delete any unsent emails. 3. Compose a new test message and send. If emails still fail: * Force-close Mail (swipe up to remove app from memory). * Reopen Mail and try sending again. > Refreshing the app often clears temporary sync issues. --- ## Step 5: Fix Sync, Cache, and Network Issues iOS can occasionally cache data incorrectly or have network hiccups: 1. Toggle Airplane Mode on and off. 2. Turn Wi-Fi or Cellular data off and back on. 3. Toggle Mail account sync: **Settings → Mail → Accounts → Shaw → Mail toggle off/on**. 4. Pull down in the Mail inbox to refresh. > These steps resolve temporary bugs preventing outgoing emails. --- ## Step 6: Update iOS and Mail App Settings Outdated software can affect sending emails: 1. Open **Settings → General → Software Update** and install any available updates. 2. Confirm **Settings → Mail → Default Account** is set to Shaw. 3. Restart your device to finalize updates. > Updates fix bugs, improve Mail app stability, and maintain compatibility with Shaw servers. --- ## Step 7: Check Storage, Filters, and Email Rules Even if settings are correct, emails may fail due to mailbox issues: * **Storage:** Ensure sufficient space on your iPhone/iPad. Delete unnecessary attachments, emails, or apps. * **Filters and rules:** Check Shaw webmail for rules that could prevent sending. * **Account limits:** Some email accounts restrict sending if daily limits are exceeded. Maintaining sufficient storage and reviewing filters ensures outgoing messages are sent successfully. --- ## Step 8: Test on Another Device To identify device-specific issues: 1. Send a test email from Shaw webmail or another device. 2. If it sends successfully, the issue is specific to your iPhone/iPad. 3. If emails fail across devices, Shaw’s servers or account settings may require attention from Shaw support. --- ## Step 9: Prevent Future Shaw Email Sending Issues To maintain reliable sending on iOS: * Regularly **update iOS and Mail app**. * Keep passwords current on all devices. * Monitor Shaw server status during critical email periods. * Avoid using multiple conflicting email clients. * Clear mailbox clutter periodically to avoid storage limits. --- ## Common Troubleshooting FAQs **1. Why won’t my Shaw email send from iPhone?** Incorrect SMTP settings, outdated passwords, server downtime, or network issues are usually the cause. **2. How do I clear stuck emails?** Open the Outbox, delete unsent messages, and compose a new test email. **3. Do I need SSL/TLS for Shaw email?** Yes. SSL/TLS encrypts outgoing emails, ensuring secure transmission. **4. What port numbers should I use for Shaw SMTP?** Port 465 or 587 with SSL/TLS encryption. **5. Will updating iOS fix sending problems?** Yes. Updates resolve bugs, improve Mail app performance, and maintain server compatibility. **6. How do I reset Shaw email on iPhone?** Delete the account, restart your device, and re-add the account with correct credentials. --- ## Conclusion Sending emails is essential, and a blocked Shaw email on your iPhone or iPad can be disruptive. By systematically **checking server status, verifying SMTP settings, resetting passwords, clearing Outbox, refreshing Mail, updating iOS, and reviewing storage and filters**, you can restore email functionality efficiently. Most sending issues are minor and fixable at home. If problems persist after following all steps, contacting **Shaw or Apple support** ensures your account is secure and fully operational. With this guide, you now have the knowledge to **confidently manage Shaw email sending** on your iPhone or iPad—keeping communication seamless and stress-free.