---
# System prepended metadata

title: Voice user guides structure

---

# Voice user guides structure 


// This is the first page of voice guide. 

Toc: 
1. Voice overview
2. Getting started 
3. Building a voice bot- with use-cases 
    1. Understanding delays 
    2. DTMF 
    3. Recording
    4. Call forwarding
    5. STT and TTS configuration 
    
//

---

## 1. Voice overview 


In the yellow cloud platform, voice can be configured with quick settings and reusable nodes to ensure that the bot development is much faster and error-free. 


There are two methods to configure voice options:

1. [Global options](https://docs.yellow.ai/docs/platform_concepts/studio/tools#25-voice) - Default options for all nodes/journeys.
2. [Node options](https://docs.yellow.ai/docs/platform_concepts/studio/build/nodes/nodes#32-configure-node-for-a-voice-bot) - Overrides global options for specific nodes wherever it is defined.

**Nodes supported for voice bots**


| Category            | Nodes                                     |
| ------------------- | ----------------------------------------- |
| Message and Prompts | [Speak](https://docs.yellow.ai/docs/platform_concepts/studio/build/nodes/prompt-nodes/#speak), [Name](https://docs.yellow.ai/docs/platform_concepts/studio/build/nodes/prompt-nodes/#11-name), [Phone Number](https://docs.yellow.ai/docs/platform_concepts/studio/build/nodes/prompt-nodes/#12-phone), [Question](https://docs.yellow.ai/docs/platform_concepts/studio/build/nodes/prompt-nodes/#21-question), [Text](https://docs.yellow.ai/docs/platform_concepts/studio/build/nodes/message-nodes#1-text) |
| Logic               | [Condition](https://docs.yellow.ai/docs/platform_concepts/studio/build/nodes/logic-nodes#1-condition)                                 |
|    Action                 |   [Set variables](https://docs.yellow.ai/docs/platform_concepts/studio/build/nodes/action-nodes#22-variables), [Function](https://docs.yellow.ai/docs/platform_concepts/studio/build/nodes/action-nodes#24-function), [Database](https://docs.yellow.ai/docs/platform_concepts/studio/build/nodes/action-nodes#23-database), [API](https://docs.yellow.ai/docs/platform_concepts/studio/build/nodes/action-nodes#21-api), [Execute Flow](https://docs.yellow.ai/docs/platform_concepts/studio/build/nodes/action-nodes#15-execute-flow)     |


In this section you will learn:
1. How a voice bot flow works and how to get started. 
2. Few use-cases on how to make use of the voice functionalities, like delays, recording and forwarding options, DTMF and configuring STT and TTS engines. 

---- 
// these will be placed in different pages 


## 2. Getting started

Will add this article (https://hackmd.io/B7sI2sADTJ2H10epRO-ajw)



## 3. Understanding delays 

Will add this article (https://hackmd.io/PejBfu4HR-qzvxsvT9sP5Q?both)

## 4. Call forwarding 

First draft to be provided - will edit and post that article here. **@aagam**

## 5. DTMF

First draft to be provided - will edit and post that article here. **@aagam**

## 6. Call recording

First draft to be provided - will edit and post that article here. **@aagam**

## 7. STT and TTS 
First draft to be provided - will edit and post that article here. **@aagam**

