# QuickBooks Web Connector Error QBWC1085: A Step-by-Step Guide to Fix It QuickBooks is a powerful accounting software widely used by small and medium-sized businesses. However, like any software, it can sometimes run into errors. One such error is the [**QuickBooks Web Connector Error QBWC1085**](https://a2autocare.com/article/fix-quickbooks-web-connector-error-qbwc1085/). This error typically occurs when the Web Connector cannot write to the log file. Fortunately, fixing this error is straightforward. Here’s a step-by-step guide to help you resolve QBWC1085. ![quickbooks web connector error QBWC1085](https://hackmd.io/_uploads/rkIveBk8C.png) ## What Causes Error QBWC1085? Error QBWC1085 generally arises due to issues with the QuickBooks Web Connector log file. This log file keeps a record of Web Connector activities and helps in troubleshooting. When the Web Connector fails to write to this log file, it results in Error QBWC1085. Common causes include: * Corrupt log file: The log file might be corrupted or too large. * Insufficient permissions: The Web Connector may not have the necessary permissions to access or write to the log file. * Multiple Web Connectors: Running multiple instances of Web Connector can also trigger this error. Read more:- [**QuickBooks Restore Failed**](https://a2autocare.com/article/quickbooks-restore-failed/) ## How to Fix Error QBWC1085 **Step 1: Close QuickBooks and Web Connector** First, ensure QuickBooks and the Web Connector are closed. You can do this by following these steps: * Close QuickBooks: Go to QuickBooks and close the application. * Close Web Connector: Right-click on the Web Connector icon in the system tray and select "Exit". **Step 2: Locate and Rename the Log File** Next, locate the Web Connector log file and rename it. * Open File Explorer: Press Windows + E to open File Explorer. * Navigate to the Log File: Go to C:\ProgramData\Intuit\QBWebConnector\log. * Rename the Log File: Find the file named QWCLOG.TXT, right-click on it, and select "Rename". Rename the file to QWCLOGOLD.TXT **Step 3: Restart Web Connector and QuickBooks** After renaming the log file, restart both the Web Connector and QuickBooks. * Start Web Connector: Search for "Web Connector" in the Windows Start menu and open it. * Open QuickBooks: Launch QuickBooks as usual. Step 4:Re-enable Web Connector Autostart If you want the Web Connector to start automatically with Windows, follow these steps: * Open the Startup Folder: Press Windows + R, type shell:startup, and press Enter. * Create a Shortcut: Find the Web Connector application, right-click on it, select "Create shortcut", and place the shortcut in the Startup folder. ## Conclusion Encountering the QuickBooks Web Connector Error QBWC1085 can be frustrating, but it’s a manageable issue. By following these steps, you can quickly resolve the error and get back to managing your accounts. Remember, keeping your software and log files well-maintained can prevent such issues from occurring in the future **You may also read:-** [**How to resolve QuickBooks Error 88888**](https://a2autocare.com/article/fix-quickbooks-error-88888/)