(833-224-9337)# How to reset a forgotten password | Binance.US Help Center
**Locked Out? How to Reset Your Binance,US Password (Updated 2025)**

We've all been there: you're ready to make a trade or check your portfolio, but you can't quite remember your password. Getting locked out of your Binance.US account can be a real headache, especially when you need to get to your funds quickly. The good news is that Binance.US has a password reset system that's designed to get you back in without too much trouble. This guide walks you through each step, offers some advice if you run into problems, and answers common questions to help you get back to trading.

## **Why You Might Need a Password Reset**

First, let's figure out what's keeping you from logging in. It could be one of these reasons:

* **Password Problems:** You just can't recall your password.
* **Worried About Security:** Something seems fishy, and you want to reset your password as a precaution.
* **Two-Factor Authentication Issues:** You're having trouble with the two-factor authentication.
* **Missing Emails or Texts:** You're not getting the password reset link in your email or as a text.

Keep in mind, if you can't get into the email or phone number you used to sign up, you'll need to ask for an account recovery instead.

## **The Step-by-Step Password Reset Guide**

### **Option 1: Resetting with Email or Phone Access**

1. **Head to the Binance.US Login Page**

* Go to the Binance.US login page and click on Forgot Password?.
2. **Type in Your Email or Phone Number**

* Enter the email or phone linked to your Binance.US account.
* Hit Submit to get a verification code.
3. **Prove It's You**

* Look for a six-digit code in your email or text messages.
* Enter that code on Binance.US's website to move forward.
4. **Pick a New Password**

* Choose a strong password that's at least eight characters long and includes numbers and symbols.
* Type it in again to confirm, and then click Confirm Reset.
5. **Log In and Trade**

* You might need to do another 2FA check if you have it turned on.

**Important Note:** For security reasons, Binance.US puts a hold on withdrawals for 48 hours after you reset your password.

### **Option 2: What to Do If You Can't Access Your Email or Phone**

If you're not able to get into your email or phone:

1. **Ask for an Account Recovery**

* Go to the Binance.US support page, click Submit a Request, then Account Issue, and finally Forgot Account.
2. **Give Them the Details**

* A different email address where they can reach you.
* About when you signed up for your account.
* The last time you logged in, including the device and location.
* Any transaction history you can share, like transaction IDs or wallet addresses.
3. **Prove Your Identity**

* Upload a picture of your government-issued ID, such as a passport or driver's license.
* Take a selfie holding your ID along with a handwritten note that says, Binance.US Account Recovery.
4. **Be Patient**

* It usually takes 24 to 72 hours for them to process your request, but it could take longer when they're busy.
* If everything checks out, Binance.US will help you reset your password.

## **Troubleshooting Common Issues**

| Issue | Solution |
| :---------------------------- | :----------------------------------------------------------------------------------------------------------------------------- |
| Can't find the email or text | Check your spam folder, double-check that you entered the correct contact info, or request a new code. |
| Code doesn't work | Codes expire after 30 minutes. Request a new one. |
| Account is locked | Give it 24 hours, or reach out to their support team. |
| 2FA isn't working | Reset Google Authenticator through Binance.US's 2FA recovery steps. |
| User doesn't exist error | Make sure you're using the exact email or phone number you used to create your Binance.US account. |

## **Securing Your Account After a Reset**

✅ **Turn On Two-Factor Authentication**

* Use Google Authenticator (it's safer than getting codes via text).
* Write down your backup codes and keep them in a safe place.

✅ **Create a Strong, Unique Password**

* Avoid simple passwords like password123.
* Think about using a password manager like LastPass or Bitwarden.

✅ **Keep Your Info Current**

* Check your security settings to ensure your email and phone number are up to date.

✅ **Keep an Eye on Your Account**

* Review your login history under Security > Device Management.
* Turn on withdrawal whitelisting for added protection.

## **Frequently Asked Questions**

### **Q1: How long does it take to reset my password?**

* If you can access your email or phone, it's immediate once you verify your identity.
* Account recovery can take anywhere from 24 to 72 hours.

### **Q2: Can I reset my password without my email or phone?**

* Yes, but you'll need to complete the account recovery process and verify your ID.

### **Q3: Why am I not getting the password reset email?**

* Check your spam or junk folders.
* Make sure you typed in the correct email address.

### **Q4: What if I can't access my 2FA and need to reset my password?**

* Use Binance.US's 2FA reset process, which includes ID verification.

### **Q5: Can I use my old password again?**

* No, Binance.US requires you to create a new password.

### **Q6: What should I do if I think my account was hacked?**

* Reset your password right away and contact Binance.US support.

### **Q7: Why is there a 48-hour withdrawal hold after I reset my password?**

* It's a security measure to protect your funds from unauthorized withdrawals.

## **Final Thoughts**

Resetting your Binance.US password is easy if you can get into your email or phone. If not, the account recovery option, along with verifying your identity, can help you regain access. To avoid any more trouble in the future:

✔ **Choose strong passwords and use 2FA.**

✔ **Keep your recovery options updated.**

✔ **Check your account activity regularly.**

If you need more help, go to the Binance.US support page or contact them via live chat.

*This guide is based on the latest Binance.US procedures as of August 2025, but always check their official announcements for any changes.*