QuickBooks is a powerful accounting software used by businesses of all sizes to manage their finances efficiently. However, like any software, it can sometimes encounter errors that disrupt operations. One such error is QuickBooks Error 1328, which typically appears during the installation, update, or repair processes. This error can be frustrating, but with the right approach, it can be resolved effectively. In this blog, we will explore what QuickBooks Error 1328 is, its causes, and provide detailed troubleshooting solutions to help you fix it.

**What is QuickBooks Error 1328?**

QuickBooks Error 1328 occurs during the installation, updating, or repair of QuickBooks Desktop. The error message usually references a specific file and a configuration problem, often displayed as "Error 1328: Error updating file C:\Config.Msi\PTXXX.tmp." This error indicates that the update or installation process is being hindered by a file or folder within the Config.Msi directory, which is used temporarily by the installer.

**Causes of QuickBooks Error 1328**

Several factors can lead to QuickBooks Error 1328. Understanding these causes is crucial for effective troubleshooting:

* **Corrupt Installation File:** The installation file is damaged or corrupt.
* **Incomplete Update:** An incomplete or interrupted update process can trigger this error.
* **Previous Installation Issues:** Residual files from previous installations or updates causing conflicts.
* **Permissions Issues:** Insufficient permissions to access or modify the necessary files.
* **Registry Errors:** Corrupt or invalid registry entries related to QuickBooks.

**Troubleshooting Solutions for QuickBooks Error 1328**

Here are step-by-step solutions to troubleshoot and resolve QuickBooks Error 1328:

**Solution 1: Repair QuickBooks Installation**

Repairing the QuickBooks installation can resolve issues caused by corrupted files.

* Close QuickBooks if it is currently open.
* Press Windows + R to open the Run dialog box.
* Type appwiz.cpl and press Enter to open the Programs and Features window.
* Find QuickBooks in the list of installed programs and select it.
* Click on Uninstall/Change and then choose Repair.
* Follow the on-screen instructions to complete the repair process.
* Restart your computer and try updating or installing QuickBooks again.

**Solution 2: Rename the Config.Msi Folder**

Renaming the Config.Msi folder can help resolve the issue if it is causing conflicts.

* Open File Explorer and navigate to the drive where QuickBooks is installed (usually C:).
* Find the Config.Msi folder. If you cannot see it, you may need to enable the option to view hidden files.
* Go to the View tab and check Hidden items.
* Right-click on the Config.Msi folder and select Rename.
* Add .old to the end of the folder name (e.g., Config.Msi.old).
* Try updating or installing QuickBooks again.

**Solution 3: Clean Install QuickBooks**

A clean install can resolve issues caused by a corrupt or incomplete installation.

**Uninstall QuickBooks:**

* Press Windows + R, type appwiz.cpl, and press Enter.
* Select QuickBooks and click Uninstall.

**Rename Installation Folders:**

* Open the Run dialog box (Windows + R).
* Type the following paths one by one and rename the folders by adding .old at the end of the folder names:
* C:\ProgramData\Intuit\QuickBooks
* C:\Users[Your User Name]\AppData\Local\Intuit\QuickBooks
* C:\Program Files\Intuit\QuickBooks
* C:\Program Files (x86)\Intuit\QuickBooks

**Reinstall QuickBooks:**

* Download the latest version of QuickBooks from the official website.
* Follow the installation instructions and register QuickBooks using your license information.
* Try updating QuickBooks again.

**Solution 4: Disable Antivirus and Firewall Temporarily**

Security software can sometimes interfere with QuickBooks installations and updates.

* Open your antivirus or firewall software.
* Temporarily disable the real-time protection.
* Try updating or installing QuickBooks again.
* If the update or installation is successful, add QuickBooks as an exception in your antivirus software to prevent future issues.
* Re-enable the real-time protection after the update process is complete.

**Solution 5: Use QuickBooks Tool Hub**

QuickBooks Tool Hub can help fix common QuickBooks errors, including Error 1328.

* Download and install the QuickBooks Tool Hub from the official Intuit website.
* Open the Tool Hub and select Installation Issues.
* Click on QuickBooks Install Diagnostic Tool.
* Follow the prompts to complete the diagnostic and repair process.
* Once completed, try updating or installing QuickBooks again.

**Solution 6: Check and Modify User Permissions**

Ensure that you have the necessary permissions to perform installations and updates.

* Right-click on the QuickBooks installation file or shortcut.
* Select Properties and go to the Compatibility tab.
* Check the box Run this program as an administrator.
* Click Apply and then OK.
* Try updating or installing QuickBooks again.

**Solution 7: Manually Resolve Registry Issues**

Fixing registry issues can help resolve Error 1328, but this should be done with caution.

* Press Windows + R to open the Run dialog box.
* Type regedit and press Enter to open the Registry Editor.
* Navigate to the following path: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders
* Look for any entries related to QuickBooks and delete them.
* Close the Registry Editor and try updating or installing QuickBooks again.

**Note:** Modifying the registry can cause serious issues if done incorrectly. It's recommended to back up the registry before making any changes.

**Conclusion**

QuickBooks Error 1328 can be a significant hurdle, but with the right troubleshooting steps, it can be resolved effectively. By following the solutions provided in this guide, you can address the root causes of the error and ensure that your QuickBooks software remains up-to-date and functional. If the issue persists, consider reaching out to QuickBooks support or consulting a professional for further assistance. Regular updates and proper configuration can prevent many common issues and ensure your business operations run smoothly.

**More Useful Link here -**

https://sophiedisick.wixsite.com/quickbookssupport/single-post/troubleshooting-quickbooks-error-15106-a-detailed-guide

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https://sophiedisick.hashnode.dev/troubleshooting-quickbooks-error-6000-a-step-by-step-guide

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