# 1-866-203-7571 How to Connect Brother MFC-J497DW to Wi-Fi?
**Brother Printer Wireless Support**: **1-866-203-7571**
Connecting your Brother MFC-J497DW all-in-one printer to a wireless (Wi-Fi) network lets you print and scan from smartphones, laptops, tablets, and PCs without cables. This guide covers **every step**, possible issues, and how to resolve them. Whether you’re setting it up for the first time or reconfiguring it, this article helps.
**Brother Printer Wireless Support**: **1-866-203-7571**
### **Table of Contents**
1. 📘 About the Brother MFC-J497DW
2. 🛠️ What You Need Before You Start
3. 📶 Two Ways to Connect to Wi-Fi
* Way 1: Wireless Setup Wizard (Recommended)
* Way 2: WPS (Push-Button) Setup
4. 📡 Step-by-Step Wireless Setup Wizard
5. 🔑 Step-by-Step WPS Method
6. 📱 Connect Devices After Printer Is on Wi-Fi
7. 💻 Install Printer Software & Drivers
8. 📍 Troubleshooting
9. 📌 Tips for Stable Wi-Fi Connection
10. 📞 When to Call Support (1-866-203-7571)
11. 🧠 FAQs
12. 📄 Conclusion
**Brother Printer Wireless Support**: **1-866-203-7571**
## 1. 📘 About the Brother MFC-J497DW
The **Brother MFC-J497DW** is a popular all-in-one printer that prints, scans, and copies. It supports:
* Wireless printing over Wi-Fi
* Mobile printing (AirPrint, Brother iPrint & Scan)
* USB direct connect
Connecting via Wi-Fi allows:
✔ Printing from multiple devices
✔ Printing without cables
✔ Convenient placement anywhere within Wi-Fi range
**Brother Printer Wireless Support**: **1-866-203-7571**
## 2. 🛠️ What You Need Before You Start
Before connecting your Brother MFC-J497DW to your Wi-Fi network, gather the following:
**Required**
✔ Your Wi-Fi network name (SSID)
✔ Your Wi-Fi password (security key)
✔ A smartphone, tablet, or computer already connected to the same Wi-Fi
**Optional but helpful**
✔ Your router nearby
✔ A pen and paper to note the network name and password
✔ Brother installation CD or downloaded drivers
**Brother Printer Wireless Support**: **1-866-203-7571**
## 3. 📶 Two Ways to Connect to Wi-Fi
You can connect your Brother MFC-J497DW to Wi-Fi using **two methods**:
| Method | Best For |
| ------------------------------- | ---------------------------------------- |
| **Wireless Setup Wizard** | Most routers & everyday users |
| **WPS (Wi-Fi Protected Setup)** | Quick connection without typing password |
> **Note**: Make sure your Wi-Fi network is working normally before attempting printer setup.
**Brother Printer Wireless Support**: **1-866-203-7571**
## 4. 📡 Step-by-Step Wireless Setup Wizard
This method uses the printer’s LCD screen to select your Wi-Fi network and enter the password.
**Brother Printer Wireless Support**: **1-866-203-7571**
### **Step 1 — Turn On the Printer**
1. Press the **Power** button on your Brother MFC-J497DW.
2. Wait until the printer is completely powered up (no blinking).
**Brother Printer Wireless Support**: **1-866-203-7571**
### **Step 2 — Start Wireless Setup Wizard**
1. On the printer’s **control panel**, press the **Menu** button.
2. Use the arrow keys to scroll to **Network** and press **OK**.
3. Scroll to **WLAN** and press **OK**.
4. Choose **Setup Wizard** and press **OK**.
The printer will search for nearby wireless networks.
**Brother Printer Wireless Support**: **1-866-203-7571**
### **Step 3 — Choose Your Wi-Fi Network**
1. A list of detected Wi-Fi networks (SSIDs) appears.
2. Use arrow keys to find your **Wi-Fi network name**.
* If your network isn’t listed, press **Refresh**.
3. Press **OK** once you find your network.
**Brother Printer Wireless Support**: **1-866-203-7571**
### **Step 4 — Enter the Wi-Fi Password**
1. The screen will prompt: **Enter Password**.
2. Using the arrow keys, select each character of your Wi-Fi password.
* Press **OK** after each character to confirm.
* If your password contains special characters, use the symbols screen.
3. After entering the full password, select **Done** → **OK**.
**Brother Printer Wireless Support**: **1-866-203-7571**
### **Step 5 — Confirm & Connect**
1. The printer will attempt to connect to your Wi-Fi.
2. Once connected, the LCD will show **Connected** or display your network name.
3. Print a Wi-Fi report if prompted — this helps verify connection details.
**Brother Printer Wireless Support**: **1-866-203-7571**
## 5. 🔑 Step-by-Step WPS Method (Simplest)
If your router has a **WPS button**, you can connect without typing the Wi-Fi password.
**Brother Printer Wireless Support**: **1-866-203-7571**
### **Step A — Prepare Printer for WPS**
1. Turn on the Brother printer.
2. Press **Menu** → **Network** → **WLAN** → **WPS**.
**Brother Printer Wireless Support**: **1-866-203-7571**
### **Step B — Press WPS on Router**
1. Within 2 minutes, press the **WPS button** on your wireless router.
2. The printer and router will communicate automatically.
3. When successful, the screen shows **Connected**.
**Brother Printer Wireless Support**: **1-866-203-7571**
> **Note**: Not all routers support WPS. If your router doesn’t have a WPS button, use the Wireless Setup Wizard instead.
**Brother Printer Wireless Support**: **1-866-203-7571**
## 6. 📱 Connect Your Devices After Printer Is on Wi-Fi
Once your printer is connected to Wi-Fi:
### **For Windows PC**
1. Go to **Settings** → **Devices** → **Printers & Scanners**.
2. Click **Add a printer or scanner**.
3. Wait for the Brother MFC-J497DW to appear, then install it.
### **For Mac**
1. Go to **System Preferences** → **Printers & Scanners**.
2. Click **+** to add a printer.
3. Select your Brother printer.
### **For Phones/Tablets**
* **iPhone/iPad**: Use **AirPrint** or Brother iPrint & Scan app.
* **Android**: Use **Brother iPrint & Scan** app.
**Brother Printer Wireless Support**: **1-866-203-7571**
## 7. 💻 Install Printer Software & Drivers
To make your printer work seamlessly with computers:
### Option 1 — Use Brother Installation CD
1. Insert the CD that came with your printer.
2. Run the setup file.
3. Choose **Wireless Network Setup** when prompted.
4. Follow on-screen instructions.
**Brother Printer Wireless Support**: **1-866-203-7571**
### Option 2 — Download from Brother Website
1. Open a web browser.
2. Go to **Brother support page**.
3. Search for **MFC-J497DW**.
4. Download the **drivers & software** compatible with your OS.
5. Install and follow setup instructions.
**Brother Printer Wireless Support**: **1-866-203-7571**
## 8. 📍 Troubleshooting
If the printer **fails to connect**, here are common problems and solutions:
**Brother Printer Wireless Support**: **1-866-203-7571**
### ❌ Issue: Printer Cannot Find Wi-Fi Network
✔ Make sure Wi-Fi is turned on and network is broadcasting.
✔ Move printer closer to router temporarily.
✔ Press **Refresh** on the setup screen.
**Brother Printer Wireless Support**: **1-866-203-7571**
### ❌ Issue: Password Not Accepted
✔ Confirm the password you entered exactly matches your Wi-Fi password.
✔ Confirm you’re connecting to the correct SSID (especially in environments with multiple networks).
✔ Remember passwords are **case-sensitive**.
**Brother Printer Wireless Support**: **1-866-203-7571**
### ❌ Issue: Printer Says Connected But Won’t Print
✔ Reboot the printer and Wi-Fi router.
✔ Reconnect your printing device to the same Wi-Fi.
✔ Re-add the printer to your device (remove then add).
**Brother Printer Wireless Support**: **1-866-203-7571**
### ❌ Issue: Wi-Fi Signal Is Weak
✔ Move the printer closer to Wi-Fi router
✔ Reduce thick walls or interference between router and printer
✔ Use a Wi-Fi booster/repeater if needed
**Brother Printer Wireless Support**: **1-866-203-7571**
### ❌ Issue: Printer Lost Wi-Fi Connection After Power Loss
✔ Sometimes routers re-assign IP addresses
✔ Run Wireless Setup Wizard again
✔ Set a **static IP address** for printer in advanced router settings
**Brother Printer Wireless Support**: **1-866-203-7571**
## 9. 📌 Tips for Stable Wi-Fi Connection
To reduce connection issues:
✅ Place your printer within **good range of the router**
✅ Keep other electronics (microwaves/bluetooth devices) away
✅ Use the **5GHz Wi-Fi band** on compatible routers for faster speeds (if supported)
✅ Assign a **fixed IP** to the printer via your router’s control panel
**Brother Printer Wireless Support**: **1-866-203-7571**
## 10. 📞 When to Call Support (1-866-203-7571)
If you have tried all steps and still **can’t connect**, here’s when you might call:
📍 You see error messages repeatedly that you cannot resolve
📍 Your Wi-Fi network hardware (router) needs professional guidance
📍 Printer Wi-Fi hardware might have issues
📍 You prefer live support or hands-on assistance
☎ **Brother Printer Wireless Support**: **1-866-203-7571**
> When you call, have the following ready:
> ✔ Your Wi-Fi network name (SSID)
> ✔ Wi-Fi password
> ✔ Model: Brother MFC-J497DW
> ✔ A description of what happens when you try to connect
**Brother Printer Wireless Support**: **1-866-203-7571**
## 11. 🧠 Frequently Asked Questions (FAQs)
**Brother Printer Wireless Support**: **1-866-203-7571**
### **Q1: Why won’t my printer connect even though my Wi-Fi password is correct?**
Many routers have **special characters** in their password. Make sure you select each character correctly when entering on the printer’s tiny keypad. Passwords are **case-sensitive**, so capital/lower letters matter.
**Brother Printer Wireless Support**: **1-866-203-7571**
### **Q2: Can I connect the MFC-J497DW via USB instead of Wi-Fi?**
Yes — simply connect a USB cable from your printer to your computer. You’ll still need drivers installed.
**Brother Printer Wireless Support**: **1-866-203-7571**
### **Q3: Why isn’t my printer showing up on my phone?**
Your smartphone must be on the **same Wi-Fi network** as the printer. If your Wi-Fi router has separate 2.4GHz and 5GHz networks, make sure they’re the same SSID or that your phone and printer are on the **same one**.
**Brother Printer Wireless Support**: **1-866-203-7571**
### **Q4: Can multiple devices use this printer wirelessly?**
Yes — once connected to Wi-Fi, any device on the same network can print.
**Brother Printer Wireless Support**: **1-866-203-7571**
## 12. 📄 Conclusion
Connecting your **Brother MFC-J497DW to Wi-Fi** might seem tricky at first, but following the steps carefully will get you up and running quickly. This guide walked you through:
✔ Preparing your network and device
✔ Using the Wireless Setup Wizard
✔ Using WPS for simple connection
✔ Installing drivers on computers and phones
✔ Troubleshooting common issues
✔ Ensuring a stable Wi-Fi setup
If you still experience problems, you can call **support at 1-866-203-7571** for dedicated help.
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