# 1-866-203-7571 How to Fix Paper Jam Epson ET 2720?

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Paper jams are among the most common frustrations that printer owners encounter. Even with a reliable and popular model like the **Epson EcoTank ET-2720**, paper jams can occur for a variety of reasons — from improper paper loading to internal misfeeds, debris, misaligned rollers, and more. Understanding how to identify, access, and clear paper jams effectively is essential to maintaining your printer’s performance.

In this comprehensive guide, you will learn:

* Why paper jams occur
* How to safely clear jams step by step
* What to do if the jam is hard to reach
* How to troubleshoot recurring jams
* Maintenance practices to reduce future jams
* When to call **professional support (1-866-203-7571)**

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## **Why Paper Jams Happen**

Before diving into procedures, it’s helpful to understand why these jams occur in the first place:

### **1. Improper Paper Loading**

When the paper stack isn’t aligned correctly in the input tray, it can catch and pull unevenly into the printer. Paper must be centered and guides must be snug against the paper without bending it. ([Epson][1])

### **2. Poor Paper Quality**

Paper that is wrinkled, bent, damp, too thick, too thin, or with rough edges doesn’t feed smoothly and increases the likelihood of jams. ([Epson][1])

### **3. Obstructions or Small Debris**

Bits of torn paper, foreign objects, or dust inside the paper path can interrupt the smooth travel of sheets. ([Epson][1])

### **4. Worn Roller or Sensor Issues**

Rubber rollers that feed the paper can wear over time. Sensors that detect paper travel can misread jams if rollers slip or sensor windows are dirty. Forums show that even worn or dirty rollers can cause jam errors even when no paper is visibly stuck. ([Reddit][2])

### **5. Incorrect Paper Size or Settings**

If the printer’s settings don’t match the loaded paper (e.g., A4 vs Letter), it can cause misfeeds that trigger jams. ([Epson][1])

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## **Safety First — Precautions Before You Begin**

Before attempting any jam removal:

✔ **Turn OFF the printer** — always power down before putting your hands inside.
✔ **Do NOT use excessive force** — pulling hard can tear paper and leave pieces inside.
✔ **Avoid tilting or turning the printer upside down** — on many Epson models (including ET-2720) this can cause ink leaks. ([Epson Support][3])
✔ **Never touch internal electrical components** — avoid touching circuits or plastic tabs inside.

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## **Step-by-Step — Most Effective Way to Clear a Paper Jam**

Below is a detailed guide, from simplest access points to deeper interior access if needed.

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### **STEP 1 — Turn Off & Unplug**

* Switch off the printer and unplug it from the power outlet.
* Wait a few moments so all rollers and gears stop moving.

This ensures safety and prevents motor damage.

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### **STEP 2 — Remove Paper from the Input Tray**

1. **Open the input tray** (rear paper support) and gently pull out any loose paper.
2. **Check for jammed or misaligned sheets.**
3. If paper is crumpled near the tray, pull it **gently toward you** in the direction it normally travels.

⚠️ Avoid quick jerky movements — always pull slowly and firmly.

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### **STEP 3 — Open the Front / Top Cover**

1. **Lift the input tray support up.**
2. Carefully **open the scanner unit / front lid** to expose the ink cartridge area and paper path.
3. Look for any stuck paper in this area — even small scraps.

📌 Epson’s official advice is to remove jammed paper carefully and avoid force. ([Epson Support Files][4])

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### **STEP 4 — Remove Paper from Inside the Printer**

* If paper is visible inside the paper path, **slowly pull it out in the direction the paper normally moves**.
* If the paper tears, ensure you locate and remove all pieces — small remnants can trigger the sensor and cause recurring jams.

⚠️ **Do not touch the control panel buttons** while your hand is inside to avoid injury. ([Epson Support Files][4])

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### **STEP 5 — Access the Back Panel**

If no paper is visible from the front:

1. Locate the **back access panel** (rear cover).
2. Press the tabs to remove the rear cover.
3. Examine the back area and **slowly pull out any jammed paper** you find back here. ([printertales.com][5])

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### **STEP 6 — Check the Paper Path Feed Rollers**

Sometimes the jam is deep inside and not visible:

* Examine the paper feed rollers carefully.
* If paper is tangled around a roller, **gently unwind it.**
* Clean rollers lightly with a lint-free cloth if they are dusty.

🛠 If you feel resistance, stop — forcing the roller can damage it.

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### **STEP 7 — Reassemble and Test**

Once all paper and debris are removed:

1. Re-install the rear cover.
2. Close the front cover.
3. Load a small stack of clean, fresh paper properly.
4. Plug in and power on the printer.
5. Try printing a simple test page.

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## **Advanced Troubleshooting — When Paper Jam Still Shows**

Sometimes you’ve removed all visible paper, but the printer still reports a jam. Here’s what to do:

### **Check for Tiny Paper Bits — Look Carefully**

Even a small piece of paper can trigger a sensor. Shine a flashlight into all openings and corners.

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### **Turn Off & Back On**

Some error codes clear after a reset. Turn off the printer completely, wait 30 seconds, then restart.

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### **Feed a Single Sheet Manually**

With the printer off, manually feed a single sheet into the input tray and feel for resistance. This can help dislodge stubborn scraps inside.

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### **Clean Sensors & Rollers**

Use **compressed air** to blow out fine dust or tiny scraps inside the path. Carefully clean rollers and sensor windows. Forums confirm this can sometimes fix elusive jam errors. ([Reddit][2])

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### **Check Paper Settings**

In your printer driver software or control panel:

✔ Ensure **paper type** and **paper size** match the loaded stack.
✔ Don’t overload the input tray.

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## **Understanding Error Codes Related to Paper Jam**

On many Epson models like the ET-2720, error codes are displayed that help you diagnose issues:

* **W-01** — Paper jam detected somewhere in the product. Remove jammed paper and clear. ([B&H Photo Video][6])
* **E-01** — General printer error — often a sign of jam or misfeed. Clearing paper and resetting usually helps. ([B&H Photo Video][6])

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## **What NOT to Do**

❌ *Don’t pull paper toward the back if it is visible from the front.* Always pull in the direction the paper travels.
❌ *Don’t tip or flip the printer.* Ink leaks and damage may result. ([Epson Support][3])
❌ *Don’t use sharp tools* to pry paper — these can damage internal components.

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## **Preventing Future Paper Jams**

Prevention is the best cure. Follow these best practices:

### **Use Quality Paper**

Choose new, smooth, unwrinkled paper. Avoid curling, folds, or old damp paper. ([Epson][1])

### **Fan Paper Before Loading**

Fan the edges to separate sheets and prevent multiple sheets feeding at once. ([Epson][1])

### **Set Correct Paper Settings**

Match your print job settings to the actual paper loaded.

### **Do Not Overfill Feed Tray**

Only load up to the indicated maximum limit.

### **Clean Rollers Periodically**

Dust and debris on rollers can cause slips and jams.

### **Store Paper Properly**

Keep unused paper in a dry, flat place.

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## **Recurring Paper Jam? Here’s What To Check**

If you experience frequent paper jams:

🔍 **Roller Wear or Dust:** Clean as described.
🔍 **Foreign Objects:** Even tiny pieces can repeatedly trigger jams.
🔍 **Paper Type:** Thicker, glossy, or textured paper may cause issues.
🔍 **Sensor Issues:** Sensors that detect paper travel may be faulty.

If none of these solves the issue, consider calling support.

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## **When to Contact Professional Support**

If you’ve tried all of the above and the paper jam error remains — or if the jam is lodged in a hard-to-reach area — it’s time to call **professional support for assistance**.

📞 **Call Epson Support or a certified technician:** **1-866-203-7571**

They can help you with:

* Advanced diagnostics
* Sensor and roller replacement
* Firmware or software issues
* Warranty service support

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## **Conclusion**

Dealing with a paper jam on an **Epson ET-2720** can be frustrating, but with the right approach and patience, most jams can be cleared safely and effectively. From basic removal to deeper sensor checks and preventive tips, this guide gives you everything you need to keep your printer running smoothly.

Remember, if you’re ever unsure or uncomfortable attempting a fix, **professional help at 1-866-203-7571** can save time and protect your equipment.