# 1-866-203-7571 How to Reset Toner On Brother MFC L2710DW?

**For professional help: call Brother Printer Support at 1-866-203-7571**

Whether you’re a beginner or a seasoned printer user, this guide walks you through every aspect of resetting the Brother MFC-L2710DW toner counter — from why it’s needed to these exact steps, troubleshooting, and how to prevent future errors.

**For professional help: call Brother Printer Support at 1-866-203-7571**

## 📌 **1. Why Toner Reset Is Sometimes Necessary**

Even after installing a *new* or *refilled* toner cartridge, the Brother MFC-L2710DW may still show:

* **“Replace Toner”**
* **“Toner Low”**
* **“No Toner Installed”**

This doesn’t always mean the toner is actually empty — it often means the printer’s *internal counter wasn’t reset* after installing the cartridge. Brother printers typically use a **page count-based system** to estimate toner life — not an actual sensor that reads toner level. That counter must sometimes be manually reset so the printer recognizes the toner as “new” again. ([HackMD][1])

📞 **If these steps aren’t working for you, Brother Support can walk you through the process at 1-866-203-7571.**

## 📦 **2. Know Your Toner Cartridge Types**

Before resetting, **make sure you know which cartridge you have installed** in your MFC-L2710DW. There are two main options:

| Toner Cartridge | Yield | Typical Counter Label |
| --------------- | ------------------------ | --------------------- |
| **TN-730** | Standard (~1200 pages) | TNR-STD |
| **TN-760** | High Yield (~3000 pages) | TNR-HC |

Some regions may also have **TN-770 (Super High Yield)** — in that case the code might appear as **TNR-SHC** in the reset menu. ([Complemar Support][2])

It’s important to select the correct toner type in the reset menu — otherwise the printer may still miscount toner life after resetting.

**For professional help: call Brother Printer Support at 1-866-203-7571**

## ⚠️ **3. Important Safety & Preparation Tips**

Before performing any reset:

✔ **Ensure printer is turned ON** — do not start while it’s off or sleeping. ([Complemar Support][2])
✔ **Open the front cover** — the reset menu often will only appear when the cover is open. ([Complemar Support][2])
✔ **Do not remove the toner cartridge or drum unit** unless needed; the reset does not require removal. ([HackMD][1])
✔ **Be ready to act quickly** — certain button combos must be pressed in sequence. ([Complemar Support][2])

📞 **Need help at any point? Call Brother Printer Support: 1-866-203-7571**

## 🔁 **4. Step-by-Step Toner Reset Procedure (Primary Method)**

This is the most reliable and commonly recommended way for Brother MFC-L2710DW:

### **Step 1 — Open the Front Cover**

* Pull open the front cover so the toner and drum assembly is visible.
* The display should read “**Front Cover Open**.” ([Complemar Support][2])

**For professional help: call Brother Printer Support at 1-866-203-7571**

### **Step 2 — Trigger the Reset Menu**

* Press **STOP/EXIT and CLEAR simultaneously** — one quick press of both.
* Immediately press **CLEAR again** right after. ([Complemar Support][2])

If done correctly, a menu called **RESET MENU** should appear on the LCD screen. ([Complemar Support][2])

**For professional help: call Brother Printer Support at 1-866-203-7571**

### **Step 3 — Select Your Toner Type**

Use the **▼ (down arrow) / ▲ (up arrow)** keys to move through options and select the correct toner type:

* **TNR-STD** — Standard (TN-730)
* **TNR-HC** — High Yield (TN-760)
* **TNR-SHC** — Super High Yield (if available) ([Complemar Support][2])

📌 *Tip:* Choose *exactly* the type you installed — selecting the wrong one can still lead to warnings or incorrect counters.

**For professional help: call Brother Printer Support at 1-866-203-7571**

### **Step 4 — Confirm Reset**

* After selecting your toner type, press **OK**.
* Then press the **Up Arrow (▲)** to confirm the reset. ([Complemar Support][2])
* The display should show **“Accepted”** — this means the reset was successful. ([Complemar Support][2])

**For professional help: call Brother Printer Support at 1-866-203-7571**

### **Step 5 — Close the Front Cover**

* Close the front cover gently.
* Wait a moment — your printer should now be ready to print normally again.

📞 Still stuck? **Brother Support is available at 1-866-203-7571**.

## 🆗 **5. Alternate Reset Methods (If Needed)**

Depending on firmware and settings, some users find these alternatives work when the primary method does not:

### 📌 **Method A — Using the “Clear / Back” Shortcut**

1. Open the front cover.
2. On the keypad, press **Clear / Back**.
3. Look for the **Toner Reset** option.
4. Choose the correct toner type.
5. Confirm with **OK** and any confirmation prompt.

This is essentially a variant of the primary method for certain firmware revisions. ([whizz-tech.com][3])

**For professional help: call Brother Printer Support at 1-866-203-7571**

### 📌 **Method B — Using * (Star) or Other Keys**

In some rare cases:

1. With the cover open, press the **“*” (star)** or another key like **#** quickly.
2. This may bring up a **hidden reset menu**.
3. Use arrows to choose and reset the toner.

This works on some models and firmware versions but **may not be needed for most users**. ([JustAnswer][4])

📞 **If you’re unsure which method works for your machine, Brother Support can help at 1-866-203-7571.**

## 🧰 **6. Common Errors You Might See & What They Mean**

| Message | Meaning | Possible Fix |
| --------------------------------- | ---------------------------------------- | ----------------------------------- |
| **Replace Toner** | Printer believes toner is empty | Reset toner counter |
| **Toner Low** | Printer approaching expected life | Reset or replace |
| **No Toner Installed** | Toner not detected | Reseat cartridge or reset |
| **Still Shows Error After Reset** | Wrong type selected or reset didn’t save | Try again carefully, check contacts |

📞 **Still facing issues? Call Brother Support: 1-866-203-7571**

## 🛠 **7. Troubleshooting Tips After Reset Attempt**

If the message stays after the reset:

### 🔍 **Check Cartridge Seating**

Remove toner and drum unit, then reinstall them firmly — a misaligned cartridge can cause false errors. ([whizz-tech.com][5])

**For professional help: call Brother Printer Support at 1-866-203-7571**

### 🧽 **Clean Contacts**

Sometimes, dirt or toner dust on the cartridge chip or printer contacts can prevent proper communication. Gently clean with a **dry, lint-free cloth**. ([whizz-tech.com][5])

**For professional help: call Brother Printer Support at 1-866-203-7571**

### 🔄 **Power Cycle the Printer**

* Turn the printer off.
* Unplug for 2–5 minutes.
* Plug in and power on again.

This clears temporary glitches.

**For professional help: call Brother Printer Support at 1-866-203-7571**

### 🔄 **Repeat the Reset**

If the reset didn’t work the first time, try again — sometimes timing matters, especially with button combos. ([Complemar Support][2])

**For professional help: call Brother Printer Support at 1-866-203-7571**

### 🆕 **Firmware Updates**

Outdated firmware can affect recognition of toner cartridges — check **Brother’s official support site** for latest firmware updates to improve compatibility.

**For professional help: call Brother Printer Support at 1-866-203-7571**

## 📊 **8. Toner vs. Drum Unit Reset — Know the Difference**

Sometimes users confuse *toner reset* with *drum reset*.

* **Toner Reset** — resets toner counter after replacing or refilling toner
* **Drum Unit Reset** — resets the drum unit life counter after replacing the drum (DR-730) ([HackMD][1])

If you replaced the drum, you’ll need to reset that separately using its own sequence.

📞 **For help with drum reset as well, call 1-866-203-7571.**

## 📈 **9. How to Prevent Future Toner Errors**

### 🧑‍🔧 **Use Quality Toner Cartridges**

Genuine Brother cartridges or high-quality compatibles with proper chips reduce reset problems.

**For professional help: call Brother Printer Support at 1-866-203-7571**

### 📦 **Store Toner Properly**

Keep cartridges sealed in a cool, dry place to preserve toner integrity.

**For professional help: call Brother Printer Support at 1-866-203-7571**

### 📈 **Reset Only When Necessary**

Reset only after installing or refilling toner — resetting prematurely can mislead toner count. ([HackMD][1])

**For professional help: call Brother Printer Support at 1-866-203-7571**

### 🔄 **Regular Firmware Updates**

Updating firmware helps ensure the printer’s logic and recognition work properly with newer toners.

**For professional help: call Brother Printer Support at 1-866-203-7571**

## ❓ **10. Frequently Asked Questions (FAQs)**

### **Q: How do I know if the toner reset worked?**

✔ The “Replace Toner” or “Toner Low” message disappears and printing resumes normally.

**For professional help: call Brother Printer Support at 1-866-203-7571**

### **Q: Can resetting damage my printer?**

✔ No — resetting only clears an internal counter; it doesn’t affect hardware. ([HackMD][1])

**For professional help: call Brother Printer Support at 1-866-203-7571**

### **Q: Can I reset third-party toner cartridges?**

✔ Yes, but results vary depending on chip compatibility and firmware. Aftermarket chips may not always communicate reset successfully. ([whizz-tech.com][5])

**For professional help: call Brother Printer Support at 1-866-203-7571**

### **Q: Will resetting refill toner?**

❌ No — resetting only resets the counter, not the actual toner powder quantity.

**For professional help: call Brother Printer Support at 1-866-203-7571**

### **Q: Why does the error come back soon after reset?**

This may occur if toner actually is low, or if wrong toner type was selected in reset.

**For professional help: call Brother Printer Support at 1-866-203-7571**

## 📞 **11. When to Call Brother Support: 1-866-203-7571**

You should reach out to Brother Support at **📞 1-866-203-7571** when:

📌 The reset menu won’t appear
📌 Reset attempts fail repeatedly
📌 You get unexpected error messages
📌 You suspect firmware or hardware issues
📌 You want guided assistance for drum reset and toner reset

Their technicians can help walk you through troubleshooting and confirm correct steps for your unique situation.

**For professional help: call Brother Printer Support at 1-866-203-7571**

## 🏁 **12. conclusion**

To reset the toner on your **Brother MFC-L2710DW**:

1. Power on printer and open front cover ([Complemar Support][2])
2. Press STOP/EXIT + CLEAR, then CLEAR again ([Complemar Support][2])
3. Select correct toner type (TNR-STD/TNR-HC) ([Complemar Support][2])
4. Confirm reset — look for “Accepted” ([Complemar Support][2])
5. Close cover and verify functionality

📞 **For professional help: call Brother Printer Support at 1-866-203-7571**