# 1-866-203-7571 Fix Epson ET-3850 Paper Jam Issue **support number 1-866-203-7571** Paper jams are one of the most common frustrations with printers, including the Epson ET-3850. This guide will help you troubleshoot and fix paper jam issues, understand their causes, and prevent them in the future. ## Table of Contents 1. Introduction 2. Common Causes of Paper Jams in Epson ET-3850 3. Safety Precautions Before Fixing Paper Jam 4. Step-by-Step Guide to Clearing Paper Jam * Checking the Paper Tray * Removing Paper from Rear Access Panel * Clearing Paper from Inside the Printer * Using the Control Panel to Release Paper 5. How to Prevent Paper Jams in Epson ET-3850 6. Cleaning and Maintenance Tips 7. Advanced Troubleshooting 8. When to Contact Epson Support 9. Conclusion ## 1. Introduction The **Epson ET-3850** is a high-performance all-in-one printer designed for home and office use. It supports high-volume printing and is equipped with an EcoTank system, making it cost-effective. However, like all printers, it is susceptible to paper jams. A paper jam can occur during printing, scanning, or copying and often stops the printer from functioning. Knowing how to address paper jams quickly can save time, reduce stress, and maintain your printer's performance. ## 2. Common Causes of Paper Jams in Epson ET-3850 Before fixing the jam, it’s important to understand why it occurs. Common causes include: * **Incorrect paper loading**: Paper is not aligned correctly in the tray. * **Using damaged or folded paper**: Creases or tears can cause jams. * **Overfilled paper tray**: Exceeding the maximum paper limit can block paper feeding. * **Dust or debris inside the printer**: Small particles can cause paper to stick. * **Worn rollers**: Rollers that feed the paper may be dirty or worn out. * **Incorrect paper type**: Using paper that does not meet printer specifications. ## 3. Safety Precautions Before Fixing Paper Jam Before attempting to fix the paper jam, ensure you follow these safety steps: 1. **Turn off the printer**: Prevents damage to printer parts and avoids injury. 2. **Unplug the power cord**: Ensures there is no electrical risk. 3. **Avoid forceful pulling**: Pulling paper too hard may tear it or damage the printer. 4. **Remove all external accessories**: Take out USB drives or other connected devices. ## 4. Step-by-Step Guide to Clearing Paper Jam ### Step 1: Checking the Paper Tray 1. Open the **front paper tray**. 2. Remove all sheets of paper. 3. Inspect for torn pieces or debris inside the tray. 4. Ensure that paper is aligned properly and not exceeding the maximum paper limit. 5. Reload the paper, adjusting the guides so that they lightly touch the edges of the paper. ### Step 2: Removing Paper from Rear Access Panel 1. Locate the **rear access panel** of the printer. 2. Open it gently. 3. Check for jammed paper or obstructions. 4. Pull the paper **slowly and evenly**. Avoid ripping it. 5. Close the rear access panel securely. ### Step 3: Clearing Paper from Inside the Printer 1. Open the **scanner cover** or **front panel** to access the internal rollers. 2. Look for any small bits of paper stuck inside. 3. Gently pull out the paper in the direction of paper movement. 4. If paper is stuck tightly, do not force it; use a **pair of tweezers** to carefully remove fragments. ### Step 4: Using the Control Panel to Release Paper Some Epson ET-3850 models allow you to clear a jam using the printer display: 1. Press the **Home** button. 2. Navigate to **Setup** > **Maintenance** > **Clear Paper Jam**. 3. Follow on-screen instructions. The printer will prompt which section contains the jam and guide you to remove it properly. ## 5. How to Prevent Paper Jams in Epson ET-3850 Preventing paper jams is easier than fixing them. Follow these tips: * **Use recommended paper types**: Check Epson ET-3850 specifications. * **Keep paper flat and uncreased**: Avoid using old or damaged paper. * **Do not overfill the paper tray**: Always load paper below the maximum limit. * **Align the paper guides correctly**: This ensures smooth feeding. * **Clean rollers regularly**: Dust and debris can cause misfeeds. * **Avoid humidity**: Paper absorbs moisture, which can lead to jams. ## 6. Cleaning and Maintenance Tips Proper maintenance can significantly reduce paper jams: ### Cleaning Rollers 1. Turn off the printer and unplug it. 2. Open the printer to access rollers. 3. Use a **lint-free cloth** lightly moistened with water. 4. Wipe rollers gently to remove dust. 5. Allow to dry completely before powering on. ### Cleaning the Paper Path 1. Remove any scraps of paper from the paper path. 2. Avoid using sharp objects that may damage printer parts. ### Regular Inspection * Check for worn-out rollers and replace them if necessary. * Perform printer maintenance every 1–2 months to prevent jams. ## 7. Advanced Troubleshooting If jams persist even after following the above steps, consider these advanced steps: 1. **Reset the printer**: Unplug the printer for 5–10 minutes and restart. 2. **Check for software errors**: Update printer firmware and drivers. 3. **Inspect sensors**: Paper jam sensors may be dirty or malfunctioning. Clean them gently. 4. **Replace rollers**: If the rollers are worn, the printer may need new feed rollers. ## 8. When to Contact Epson Support If you have tried all troubleshooting steps and the paper jam persists, contacting Epson Support is the best option. Epson technicians can provide remote or in-person assistance and guide you to fix complex hardware issues. You can reach Epson ET-3850 support at **1-866-203-7571**. Provide them with: * Printer model (Epson ET-3850) * Description of the issue * Steps already attempted They may help with warranty repair, part replacement, or step-by-step guidance. ## 9. Conclusion Paper jams in Epson ET-3850 are a common issue but can be resolved with proper steps. By carefully removing jammed paper, cleaning the printer, and following preventive measures, you can reduce the occurrence of jams and ensure smooth printing. Always handle your printer gently, use high-quality paper, and maintain a clean printing environment. For persistent issues, Epson’s professional support at **1-866-203-7571** is available to provide expert assistance. **Final Tip:** Treat every paper jam as a gentle exercise in patience—pulling too hard or ignoring preventive maintenance can lead to costly repairs. Keep this guide handy for any future paper jam emergencies.