# 1-866-203-7571 How to Fix B80B4696 Error on HP Printer? **HP technical support at 1-866-203-7571** HP printers are known for their reliability, but like any electronic device, they can occasionally face errors that interrupt workflow. One such frustrating issue is the **B80B4696 error**, which typically prevents printing, scanning, or even basic operations. If you are encountering this error, this guide will provide a step-by-step walkthrough to **resolve the B80B4696 error** efficiently. For immediate assistance, you can also contact HP technical support at **1-866-203-7571**. ## Table of Contents 1. [Understanding the B80B4696 Error](#understanding-the-b80b4696-error) 2. [Common Causes of the B80B4696 Error](#common-causes-of-the-b80b4696-error) 3. [Initial Troubleshooting Steps](#initial-troubleshooting-steps) 4. [Advanced Fixes for B80B4696 Error](#advanced-fixes-for-b80b4696-error) 5. [Preventive Measures to Avoid Future Errors](#preventive-measures-to-avoid-future-errors) 6. [When to Contact HP Support](#when-to-contact-hp-support) 7. [Conclusion](#conclusion) **HP technical support at 1-866-203-7571** ## Understanding the B80B4696 Error The **B80B4696 error** is a printer-specific error code that generally indicates a **hardware or firmware issue** within HP printers. While the exact cause may vary depending on the model, most commonly it appears on HP **OfficeJet, Envy, and DeskJet series**. Users often notice the following symptoms when this error occurs: * The printer stops printing mid-job. * Scanning or copying functions fail. * Printer displays an error code on the screen or via connected software. * Computer shows a "printer offline" or "communication error" message. This error can disrupt your workflow and needs prompt attention to prevent permanent damage. **HP technical support at 1-866-203-7571** ## Common Causes of the B80B4696 Error Understanding the root cause can make fixing the error easier. Here are the most frequent reasons for the **B80B4696 error**: ### 1. Firmware Issues Firmware controls the printer’s internal operations. If it becomes outdated or corrupted, the printer may fail to function correctly, triggering B80B4696. ### 2. Connectivity Problems Connection issues—whether USB, Ethernet, or Wi-Fi—can cause this error. A loose cable or network instability often leads to communication errors between the printer and computer. ### 3. Paper Jam or Obstruction Sometimes, paper jams or foreign objects inside the printer may trigger the B80B4696 error. Even small bits of paper or dust can prevent the printer from functioning properly. ### 4. Cartridge or Toner Problems Incorrectly installed or incompatible cartridges may result in this error. HP printers are very particular about cartridge recognition. ### 5. Hardware Malfunction Mechanical failures, such as faulty printer heads, damaged rollers, or malfunctioning sensors, can also cause the B80B4696 error. ## Initial Troubleshooting Steps Before attempting advanced solutions, try these basic troubleshooting steps: ### Step 1: Restart Your Printer 1. Turn off the printer and unplug it from the power source. 2. Wait for 60 seconds. 3. Plug it back in and power it on. 4. Check if the error persists. **Tip:** A simple restart can often resolve temporary glitches. **HP technical support at 1-866-203-7571** ### Step 2: Check Printer Connections * **USB Printers:** Ensure the USB cable is firmly connected. Try a different port if necessary. * **Wireless Printers:** Verify that the printer is connected to the correct Wi-Fi network. * **Ethernet Printers:** Confirm the Ethernet cable is secure and functional. ### Step 3: Inspect for Paper Jams 1. Open all printer covers. 2. Remove any visible paper or debris carefully. 3. Check the paper tray and rollers. 4. Close all covers and restart the printer. **HP technical support at 1-866-203-7571** ### Step 4: Verify Cartridges 1. Open the cartridge access door. 2. Remove and reinstall cartridges properly. 3. Make sure you are using HP-compatible cartridges. 4. Check for protective tape or packaging left on cartridges. ### Step 5: Update Printer Software 1. Go to **HP Support** and download the latest printer software. 2. Install the updated drivers and firmware. 3. Restart your printer and computer. **HP technical support at 1-866-203-7571** ## Advanced Fixes for B80B4696 Error If the basic troubleshooting steps do not resolve the error, follow these advanced fixes: ### Fix 1: Reset Printer Firmware 1. Turn off the printer. 2. Press and hold the **Cancel/Resume** button. 3. While holding the button, turn the printer on. 4. Wait until the printer restarts and displays the home screen. **Note:** Firmware resets can resolve many hardware-related glitches. ### Fix 2: Clear Printer Queue Sometimes the error may result from stuck print jobs. 1. On your computer, go to **Control Panel → Devices and Printers**. 2. Right-click your HP printer and select **See what’s printing**. 3. Cancel all print jobs. 4. Restart both printer and computer. ### Fix 3: Perform a Hard Reset A hard reset clears the printer’s internal memory, resolving complex errors. 1. Turn off the printer and disconnect all cables. 2. Wait for at least 5 minutes. 3. Reconnect cables and power on the printer. 4. Check for error messages. ### Fix 4: Clean Printer Heads If the error relates to printing quality, cleaning printer heads can help: 1. Open the printer software on your computer. 2. Navigate to **Tools → Printer Maintenance → Clean Print Heads**. 3. Follow on-screen instructions. 4. Repeat if necessary, but avoid over-cleaning to prevent ink wastage. ### Fix 5: Reinstall Printer Drivers Driver corruption may trigger the B80B4696 error. To reinstall: 1. Uninstall the current printer drivers. 2. Download the latest drivers from the HP website. 3. Install the drivers following HP’s instructions. 4. Restart your system and check printer functionality. ### Fix 6: Check Internal Hardware If all else fails, inspect internal components: * **Rollers and Paper Path:** Ensure no debris or worn-out rollers. * **Sensors:** Check for misaligned or dirty sensors. * **Printer Head Mechanism:** Verify it moves freely without obstruction. **Warning:** Only attempt if you are comfortable with printer disassembly. Otherwise, contact HP support at **1-866-203-7571**. ## Preventive Measures to Avoid Future Errors Preventing the B80B4696 error is better than fixing it repeatedly. Follow these tips: 1. **Regular Firmware Updates:** Check HP Support periodically for updates. 2. **Use Genuine HP Cartridges:** Avoid third-party cartridges to prevent compatibility issues. 3. **Keep Printer Clean:** Dust and debris can cause paper jams and sensor issues. 4. **Stable Network Connection:** Ensure Wi-Fi or Ethernet connections are reliable. 5. **Routine Maintenance:** Clean printer heads and rollers regularly. ## When to Contact HP Support If the B80B4696 error persists despite troubleshooting, it’s time to call **HP technical support at 1-866-203-7571**. HP support can provide: * Step-by-step assistance for complex errors. * Firmware updates or patches specific to your model. * Guidance for hardware repairs or replacement. **Note:** Avoid prolonged attempts to fix the printer yourself if hardware issues are suspected, as this can cause permanent damage. ## Conclusion The **B80B4696 error on HP printers** can disrupt printing tasks, but with careful troubleshooting, it is often resolvable. Start with basic steps such as restarting the printer, checking connections, and inspecting cartridges. If the issue persists, proceed to advanced fixes like firmware resets, cleaning printer heads, or reinstalling drivers. Always ensure your printer is updated and maintained regularly to minimize future errors. And when in doubt, HP technical support at **1-866-203-7571** is available to provide expert guidance and solutions. By following this guide, you can resolve the B80B4696 error efficiently and restore your HP printer to full functionality.