# 1-866-203-7571 Brother MFC-J4335DW Paper Jam [Fixed]
**1-866-203-7571**
Paper jams are one of the most common problems encountered in printers, and the Brother MFC-J4335DW is no exception. A paper jam occurs when the printer fails to feed paper correctly or when the paper path is blocked by a misaligned sheet. This guide will walk you through diagnosing, fixing, and preventing paper jams in your Brother MFC-J4335DW.
**1-866-203-7571**
## Table of Contents
1. Understanding Paper Jams in Brother MFC-J4335DW
2. Common Causes of Paper Jams
3. How to Identify a Paper Jam
4. Step-by-Step Guide to Fix Paper Jam
* a. Turn off the printer
* b. Open printer panels
* c. Remove stuck paper carefully
* d. Check paper path and rollers
* e. Close panels and restart printer
5. Using the Printer Display to Clear Paper Jam
6. Troubleshooting Persistent Paper Jams
7. Tips for Preventing Paper Jams
8. Maintenance of Brother MFC-J4335DW
9. When to Call Support (1-866-203-7571)
10. Conclusion
**1-866-203-7571**-
## 1. Understanding Paper Jams in Brother MFC-J4335DW
The Brother MFC-J4335DW is a multifunctional printer capable of printing, scanning, copying, and faxing. Paper jams can interrupt any of these functions. Understanding where and why jams occur will help you fix them faster.
Paper jams can occur in multiple areas:
* **Paper tray:** When paper is misaligned or overloaded.
* **Manual feed slot:** Usually due to thick or specialty paper.
* **Inside the printer:** Where rollers feed the paper through the printer.
* **Rear exit path:** When the paper is blocked after printing.
Each location has a specific procedure for clearing jams. Ignoring a paper jam can lead to damage in the printer or print quality issues.
**1-866-203-7571**
## 2. Common Causes of Paper Jams
Before fixing the issue, it’s crucial to understand the root causes:
1. **Overfilled Paper Tray:** Adding too much paper can cause multiple sheets to feed simultaneously.
2. **Incorrect Paper Size:** Using paper smaller or larger than the tray setting can trigger jams.
3. **Wrinkled or Folded Paper:** Even small creases can prevent smooth feeding.
4. **Dirty or Worn Rollers:** Rollers lose grip over time, causing misfeeds.
5. **Foreign Objects:** Staples, paper clips, or torn pieces can block the paper path.
6. **Humidity or Moisture:** Paper absorbs moisture, causing sheets to stick together.
7. **Incorrect Loading:** Paper not aligned properly in the tray can cause misfeeds.
**1-866-203-7571**
## 3. How to Identify a Paper Jam
Your Brother MFC-J4335DW has built-in sensors that alert you when a paper jam occurs. Common signs include:
* **Error message:** "Paper Jam" or "Jam in Tray/Rear" appears on the display.
* **Printer stops mid-print:** Paper movement halts unexpectedly.
* **Noise during printing:** Grinding or unusual sounds indicate paper obstruction.
Check the display carefully; it often shows the location of the jam, helping you know where to look.
**1-866-203-7571**
## 4. Step-by-Step Guide to Fix Paper Jam
Follow these steps to safely remove a paper jam in your Brother MFC-J4335DW.
### a. Turn Off the Printer
1. Press the power button to turn off the printer.
2. Unplug the power cord to avoid accidental injury or electrical issues.
> **Note:** Removing paper while the printer is on may cause damage to internal components.
**1-866-203-7571**
### b. Open Printer Panels
1. Open the front cover to access the ink cartridges and paper path.
2. Pull out the paper tray completely to check for stuck sheets.
3. Open the rear cover if the jam is not visible from the front.
Always handle panels gently to avoid breaking clips or hinges.
**1-866-203-7571**
### c. Remove Stuck Paper Carefully
1. **Front Paper Path Jam:**
* Gently pull the paper toward you.
* Avoid tearing it; torn pieces can cause secondary jams.
2. **Rear Paper Path Jam:**
* Open the rear cover.
* Slowly pull the paper downwards to avoid damaging rollers.
3. **Manual Feed Slot Jam:**
* Remove any paper from the slot.
* Check for tiny scraps or folded edges.
> **Tip:** If paper tears, remove all small fragments before restarting the printer.
**1-866-203-7571**
### d. Check Paper Path and Rollers
1. Inspect all rollers for dust, dirt, or paper residue.
2. Clean rollers with a lint-free cloth lightly moistened with water.
3. Make sure the rollers rotate freely; replace if worn out.
**1-866-203-7571**
### e. Close Panels and Restart Printer
1. Reinsert the paper tray and close all panels securely.
2. Plug the printer back in and turn it on.
3. Try printing a test page to ensure the issue is resolved.
> **Tip:** Load paper properly, adjusting guides to prevent future jams.
**1-866-203-7571**
## 5. Using the Printer Display to Clear Paper Jam
The Brother MFC-J4335DW provides on-screen instructions:
1. Navigate to the **Menu** on the printer display.
2. Select **Machine Info > Clear Jam** (or similar option).
3. Follow the step-by-step guide to remove paper from the indicated location.
4. Once cleared, the printer will reset automatically.
> **Tip:** Always follow the display instructions; it reduces the risk of damage.
**1-866-203-7571**
## 6. Troubleshooting Persistent Paper Jams
If paper jams continue after clearing, consider:
1. **Paper Quality:** Use recommended Brother paper to avoid misfeeds.
2. **Tray Capacity:** Do not exceed the maximum sheet limit.
3. **Roller Condition:** Inspect and clean or replace rollers if necessary.
4. **Firmware Update:** Ensure your printer firmware is up-to-date.
5. **Environment:** Avoid high humidity or dusty areas.
> Persistent jams may indicate internal hardware issues, which require professional help.
**1-866-203-7571**
## 7. Tips for Preventing Paper Jams
Preventing paper jams is easier than fixing them repeatedly:
* Fan the paper before loading to separate sheets.
* Avoid mixing paper types in the tray.
* Align paper correctly with tray guides.
* Do not overload trays; adhere to Brother’s maximum sheet capacity.
* Regularly clean rollers and paper paths.
* Use high-quality, non-wrinkled paper.
* Avoid printing on torn or folded sheets.
**1-866-203-7571**
## 8. Maintenance of Brother MFC-J4335DW
Regular maintenance reduces paper jam issues and prolongs printer life:
1. **Roller Cleaning:** Every 3–6 months, clean rollers with a soft, damp cloth.
2. **Dust Removal:** Use a vacuum or compressed air to remove dust inside the printer.
3. **Firmware Updates:** Update regularly to improve paper handling.
4. **Avoid Overuse:** Give the printer breaks during large print jobs.
**1-866-203-7571**
## 9. When to Call Support (1-866-203-7571)
If your Brother MFC-J4335DW continues to jam paper despite following the above steps, it may require professional servicing. Call **1-866-203-7571** for:
* Internal hardware inspection
* Roller replacement
* Firmware troubleshooting
* Paper path alignment
* Other mechanical issues
Professional support ensures the printer is fixed safely and prevents permanent damage.
**1-866-203-7571**
## 10. Conclusion
Paper jams in the Brother MFC-J4335DW are common but solvable issues. By understanding the causes, carefully removing jammed paper, cleaning and maintaining rollers, and following preventive tips, you can minimize interruptions and extend the printer’s life.
Always handle paper and printer components carefully, and use high-quality paper to prevent jams. For persistent problems, call Brother support at **1-866-203-7571**. With proper care and attention, your Brother MFC-J4335DW can continue to deliver reliable printing for years.
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