# 1-866-203-7571 HP ENVY 6458e Not Printing [Fixed]
**Contact Printer Support: 1-866-203-7571**
Your HP ENVY 6458e printer is an excellent all-in-one device designed for seamless wireless printing, scanning, and copying. However, like any printer, it can sometimes encounter technical issues that prevent it from printing properly. If your HP ENVY 6458e is not printing, don’t worry—this comprehensive 3000-word guide will walk you through the causes, troubleshooting steps, and advanced solutions to get your printer back up and running.
Whether your printer is connected wirelessly, via USB, or through HP Smart, these methods will help you identify and fix the problem effectively. If you need instant assistance, you can always contact **HP Printer Support at 1-866-203-7571** for expert help.
**Contact Printer Support: 1-866-203-7571**
## 📘 Table of Contents
1. Introduction
2. Common Reasons Why HP ENVY 6458e Is Not Printing
3. Preliminary Checks Before Troubleshooting
4. Method 1: Restart Devices and Printer Spooler
5. Method 2: Check Printer Connection (Wi-Fi or USB)
6. Method 3: Set HP ENVY 6458e as Default Printer
7. Method 4: Clear the Print Queue
8. Method 5: Check Ink Cartridges and Paper Supply
9. Method 6: Update or Reinstall Printer Drivers
10. Method 7: Run HP Print and Scan Doctor
11. Method 8: Check for Firmware Updates
12. Method 9: Disable “Use Printer Offline” Mode
13. Method 10: Fix Printing Issues via HP Smart App
14. Method 11: Troubleshoot Wireless Printing Problems
15. Method 12: Resolve USB Printing Issues
16. Method 13: Fix Print Spooler Service on Windows
17. Method 14: Fix HP ENVY 6458e Not Printing from Mac
18. Method 15: Fix HP ENVY 6458e Not Printing from Mobile Devices
19. Method 16: Check for HP Instant Ink Subscription Issues
20. Method 17: Perform a Factory Reset on HP ENVY 6458e
21. Preventive Tips to Avoid Future Printing Issues
22. When to Contact HP Support – 1-866-203-7571
23. Conclusion
**Contact Printer Support: 1-866-203-7571**
## 🖨️ 1. Introduction
The HP ENVY 6458e printer offers powerful printing features with wireless connectivity and cloud-based management via the HP Smart app. But sometimes, you might notice that your printer refuses to print—even when it seems to be online.
You may see messages like:
* “Printer not responding.”
* “Printer is offline.”
* “Document stuck in queue.”
* “Printing but no ink on paper.”
These issues can arise due to a range of factors including software conflicts, outdated drivers, low ink, or poor network connectivity. This guide covers **every possible cause and fix** to restore your HP ENVY 6458e to normal operation.
**Contact Printer Support: 1-866-203-7571**
## ⚠️ 2. Common Reasons Why HP ENVY 6458e Is Not Printing
Before diving into troubleshooting, let’s understand what might be causing the problem:
* Printer not connected to Wi-Fi or USB properly
* Print jobs stuck in the queue
* Outdated or corrupted printer drivers
* HP Smart app issues or software conflicts
* Faulty or low ink cartridges
* Paper jam or misfeed inside printer
* Print Spooler service malfunction on Windows
* Incorrect default printer setting
* Printer is set to “Use Printer Offline” mode
* Firmware or network configuration issues
Knowing the cause helps target the right fix faster.
**Contact Printer Support: 1-866-203-7571**
## ✅ 3. Preliminary Checks Before Troubleshooting
Perform these quick checks first:
1. **Ensure Power & Connection:**
* Verify the printer is powered on and the control panel lights are active.
* Make sure there’s no error or warning message on the screen.
2. **Check for Paper & Ink:**
* Confirm that there’s paper loaded in the tray.
* Inspect ink levels; replace empty cartridges if needed.
3. **Restart Devices:**
* Turn off your printer, router, and computer for at least 60 seconds.
* Restart them in this order: router → printer → computer.
4. **Check Wi-Fi Signal Strength:**
* Keep your printer within 6 feet of your Wi-Fi router.
* Avoid connecting to guest or 5GHz-only networks.
If the printer still won’t print, move on to the detailed methods below.
**Contact Printer Support: 1-866-203-7571**
## 🔧 4. Method 1: Restart Devices and Printer Spooler
A simple restart can resolve most temporary software glitches.
### Steps:
1. Power off the HP ENVY 6458e printer.
2. Unplug the power cable for 30 seconds.
3. Restart your computer and router.
4. Plug the printer back in and power it on.
5. Try printing again.
If the issue persists, restart the **Print Spooler service** (Windows only):
**For Windows:**
1. Press **Windows + R**, type `services.msc`, and hit Enter.
2. Locate **Print Spooler** in the list.
3. Right-click it → Select **Restart**.
4. Then try to print again.
**Contact Printer Support: 1-866-203-7571**
## 🌐 5. Method 2: Check Printer Connection (Wi-Fi or USB)
Connectivity problems are a major reason your HP ENVY 6458e won’t print.
### For Wi-Fi Users:
1. On the printer control panel, tap the **Wireless icon**.
2. Make sure your Wi-Fi network name appears and signal is strong.
3. If not connected:
* Go to **Setup > Network Setup > Wireless Settings > Wireless Setup Wizard**.
* Reconnect to your Wi-Fi network by entering the password.
### For USB Users:
1. Ensure the USB cable is firmly connected to both printer and PC.
2. Avoid using a USB hub—connect directly to the computer.
3. Replace the cable if necessary.
**Contact Printer Support: 1-866-203-7571**
## 🖥️ 6. Method 3: Set HP ENVY 6458e as Default Printer
If multiple printers are installed, your PC might be sending jobs to the wrong device.
### On Windows:
1. Go to **Control Panel → Devices and Printers**.
2. Right-click on **HP ENVY 6458e** → Select **Set as Default Printer**.
3. Try printing a test page.
### On Mac:
1. Go to **System Preferences → Printers & Scanners**.
2. Select **HP ENVY 6458e** and set it as the default printer.
**Contact Printer Support: 1-866-203-7571**
## 🧾 7. Method 4: Clear the Print Queue
A stuck print job can block all new print requests.
### On Windows:
1. Open **Control Panel → Devices and Printers**.
2. Right-click **HP ENVY 6458e** → Select **See what’s printing**.
3. Choose **Cancel All Documents**.
4. Restart the printer and try again.
### On Mac:
1. Open **System Preferences → Printers & Scanners**.
2. Select your printer and click **Open Print Queue**.
3. Delete or cancel all pending jobs.
**Contact Printer Support: 1-866-203-7571**
## 🩸 8. Method 5: Check Ink Cartridges and Paper Supply
If your printer runs but produces blank pages, inspect ink and paper conditions.
1. Open the printer’s ink cartridge access door.
2. Remove and reinsert cartridges to ensure proper contact.
3. Check for low ink levels via the HP Smart app or printer screen.
4. Replace empty or faulty cartridges.
5. Ensure correct paper loading and no jams.
**Contact Printer Support: 1-866-203-7571**-
## 💽 9. Method 6: Update or Reinstall Printer Drivers
Outdated or corrupted printer drivers can cause printing failures.
### Update Drivers (Windows):
1. Press **Windows + X** → Select **Device Manager**.
2. Expand **Printers** → Right-click **HP ENVY 6458e** → Choose **Update Driver**.
3. Select **Search automatically for updated driver software**.
### Reinstall Drivers:
1. Open **Control Panel → Devices and Printers**.
2. Right-click the HP printer → Choose **Remove device**.
3. Reinstall using the **HP Smart app** or from **HP’s official website**.
Official link: [support.hp.com](https://support.hp.com)
**Contact Printer Support: 1-866-203-7571**
## 🩺 10. Method 7: Run HP Print and Scan Doctor
HP’s official diagnostic tool can automatically identify and fix many issues.
### Steps:
1. Download **HP Print and Scan Doctor** from HP’s website.
2. Install and run the tool.
3. Select your HP ENVY 6458e printer.
4. Let the program scan and apply automatic fixes.
5. Restart the printer afterward.
**Contact Printer Support: 1-866-203-7571**
## 🔄 11. Method 8: Check for Firmware Updates
Updating firmware improves performance and fixes bugs.
### Steps:
1. Open the **HP Smart app**.
2. Go to **Printer Settings > Advanced Settings > Tools > Printer Updates**.
3. If an update is available, install it.
4. Restart the printer once completed.
**Contact Printer Support: 1-866-203-7571**
## 📴 12. Method 9: Disable “Use Printer Offline” Mode
Sometimes the printer appears online but is set to work offline.
### On Windows:
1. Go to **Devices and Printers**.
2. Right-click on **HP ENVY 6458e** → Choose **See what’s printing**.
3. In the top menu, uncheck **Use Printer Offline**.
4. Restart your printer and computer.
**Contact Printer Support: 1-866-203-7571**
## 📱 13. Method 10: Fix Printing Issues via HP Smart App
The HP Smart app simplifies wireless management and troubleshooting.
### Steps:
1. Open **HP Smart** on your device.
2. Make sure the printer is listed.
3. If not, tap **Add Printer** and follow setup prompts.
4. Try printing a test document.
5. If unsuccessful, remove and re-add the printer.
**Contact Printer Support: 1-866-203-7571**
## 📶 14. Method 11: Troubleshoot Wireless Printing Problems
If your HP ENVY 6458e won’t print over Wi-Fi:
* Ensure your device and printer are on the **same network**.
* Restart your router.
* Assign a **static IP** to the printer via the printer’s web interface.
* Disable VPN or proxy connections on your computer.
If network instability persists, consider using a **USB connection** for critical prints.
**Contact Printer Support: 1-866-203-7571**
## 🔌 15. Method 12: Resolve USB Printing Issues
1. Connect the printer directly to the computer’s USB port.
2. Avoid USB hubs or long cables.
3. Uninstall and reinstall HP drivers if USB detection fails.
4. Restart your computer after reinstalling.
---
## 🧰 16. Method 13: Fix Print Spooler Service on Windows
Print spooler issues are one of the top reasons HP printers stop printing.
### Steps:
1. Press **Windows + R**, type `services.msc`, and press Enter.
2. Locate **Print Spooler** → Right-click → **Properties**.
3. Set **Startup type** to **Automatic**.
4. Click **Stop**, then **Start**, and finally click **OK**.
5. Restart your computer.
**Contact Printer Support: 1-866-203-7571**
## 🍎 17. Method 14: Fix HP ENVY 6458e Not Printing from Mac
### Steps:
1. Open **System Preferences → Printers & Scanners**.
2. Select the HP printer → Click the minus (-) button to remove it.
3. Click the plus (+) button → Add the printer again.
4. Choose **HP Smart** as the driver.
5. Try printing a test page.
If issues continue, reset the **printing system**:
* Right-click inside the Printers list → Choose **Reset Printing System**.
**Contact Printer Support: 1-866-203-7571**
## 📲 18. Method 15: Fix HP ENVY 6458e Not Printing from Mobile Devices
### For Android/iOS:
1. Ensure the HP Smart app is updated.
2. Connect the phone and printer to the same Wi-Fi network.
3. In the HP Smart app, tap your printer → Select **Print Document/Photo**.
4. If printing fails, remove and re-add the printer in the app.
If you use Apple AirPrint:
* Open the document → Tap **Share → Print → Select Printer (HP ENVY 6458e)**.
**Contact Printer Support: 1-866-203-7571**
## 💡 19. Method 16: Check for HP Instant Ink Subscription Issues
If your printer is enrolled in HP Instant Ink, inactive or paused accounts can stop printing.
### Steps:
1. Visit [instantink.hpconnected.com](https://instantink.hpconnected.com).
2. Log in with your HP account.
3. Check subscription status and billing.
4. Resume or update payment if paused.
Once fixed, power cycle the printer and retry printing.
**Contact Printer Support: 1-866-203-7571**
## 🔁 20. Method 17: Perform a Factory Reset on HP ENVY 6458e
If nothing works, restoring default settings can fix deep software glitches.
### Steps:
1. On the printer control panel, go to **Setup > Printer Maintenance > Restore Defaults**.
2. Confirm the reset.
3. Reconnect to Wi-Fi via **Wireless Setup Wizard**.
4. Reinstall the printer on your PC or HP Smart app.
**Contact Printer Support: 1-866-203-7571**
## 🧭 21. Preventive Tips to Avoid Future Printing Issues
* Keep your printer firmware updated.
* Regularly use HP Print and Scan Doctor for maintenance.
* Replace ink cartridges before they’re completely empty.
* Avoid long idle periods without printing (to prevent clogging).
* Keep your printer connected to a stable Wi-Fi signal.
* Clean printheads periodically from printer settings.
**Contact Printer Support: 1-866-203-7571**
## ☎️ 22. When to Contact HP Support – **1-866-203-7571**
If you’ve tried all the above methods and your HP ENVY 6458e still isn’t printing, it may be time to seek expert help. Contact certified technicians at **HP Printer Support** for professional troubleshooting.
**Call Now:** 📞 **1-866-203-7571**
Support is available for:
* Network connectivity errors
* Driver installation assistance
* HP Smart app issues
* Ink cartridge and alignment errors
* Firmware or hardware faults
Technicians can guide you through advanced repair steps or remote diagnostics.
**Contact Printer Support: 1-866-203-7571**
## 🏁 23. Conclusion
If your **HP ENVY 6458e printer is not printing**, the issue usually lies in simple connectivity or software settings. By following the methods outlined above—from checking ink and connections to resetting the printer—you can easily restore normal printing functionality.
Whether the problem is due to outdated drivers, a misconfigured wireless setup, or an offline printer mode, these solutions cover every possible angle.
If, after all these steps, your printer still won’t print, don’t waste more time troubleshooting alone. The expert team at **HP Printer Support (1-866-203-7571)** can help you fix the issue quickly and efficiently.
**HP ENVY 6458e Not Printing?**
Get it fixed today—call **1-866-203-7571** for expert help.
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