# 1-866-203-7571 How to Fix Brother MFC-J4335DW Not Printing Issue
**Contact: 1-866-203-7571**
Printers are essential tools in both homes and offices, but running into issues like the Brother MFC-J4335DW not printing can be frustrating. Whether it’s due to hardware, software, or network issues, resolving the problem requires careful troubleshooting. This guide provides step-by-step solutions to get your Brother printer back in working condition.
**Contact: 1-866-203-7571**
## Table of Contents
1. Introduction
2. Common Causes of Brother MFC-J4335DW Not Printing
3. Initial Troubleshooting Steps
4. Checking Printer Hardware
5. Inspecting Ink Cartridges and Toner
6. Verifying Printer Connectivity
7. Troubleshooting on Windows
8. Troubleshooting on Mac
9. Resolving Network Issues
10. Using the Brother Printer Utility
11. Printer Driver Reinstallation
12. Firmware Update
13. Clearing Print Queue
14. Advanced Troubleshooting
15. When to Contact Support
16. Preventive Maintenance Tips
17. Conclusion
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## 1. Introduction
The Brother MFC-J4335DW is a versatile inkjet printer capable of handling high-quality printing, scanning, copying, and faxing tasks. Despite its efficiency, users sometimes face a situation where the printer fails to print. Understanding the root causes and knowing the correct steps can save time and ensure smooth operation.
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## 2. Common Causes of Brother MFC-J4335DW Not Printing
Before diving into solutions, it is helpful to identify common causes of printing issues:
* **Empty or improperly installed ink cartridges**
* **Printer offline or not connected to network**
* **Driver issues or outdated firmware**
* **Paper jams or misaligned paper tray**
* **Print spooler errors**
* **Incorrect printer settings**
Knowing these causes will guide you toward the appropriate solution.
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## 3. Initial Troubleshooting Steps
1. **Restart Your Printer**: Turn off the printer, unplug it for 1-2 minutes, and then turn it back on.
2. **Restart Your Computer**: Sometimes the issue lies with your computer rather than the printer.
3. **Check Power and Connections**: Ensure the printer is properly connected to power and your computer or network.
These simple steps can resolve minor glitches.
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## 4. Checking Printer Hardware
1. **Inspect Paper Tray**: Make sure the paper tray is loaded correctly and not overfilled.
2. **Check for Paper Jams**: Open all compartments to ensure no paper is stuck.
3. **Examine Printer Doors**: Ensure all access doors are properly closed.
4. **Check LED Lights**: The printer may show error codes through indicator lights. Refer to the Brother manual for interpretation.
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## 5. Inspecting Ink Cartridges and Toner
1. Open the printer’s cartridge cover.
2. Verify that cartridges are installed correctly.
3. Replace any low or empty cartridges.
4. Perform a **print head cleaning** using the printer menu to clear clogs.
*Tip*: Always use genuine Brother ink cartridges to avoid compatibility issues.
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## 6. Verifying Printer Connectivity
* **USB Connection**: Make sure the USB cable is securely connected to both the printer and the computer.
* **Wireless Connection**: Confirm that the printer is connected to the same Wi-Fi network as your computer.
* **Network Test**: Print a network configuration page from the printer menu to verify connectivity.
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## 7. Troubleshooting on Windows
1. **Set Printer as Default**: Go to *Control Panel > Devices and Printers*, right-click your Brother printer, and select “Set as Default Printer.”
2. **Check Print Queue**: Clear any stuck jobs.
3. **Run Windows Troubleshooter**: Go to *Settings > Update & Security > Troubleshoot > Printer*.
4. **Reinstall Driver**: Uninstall the printer driver, download the latest driver from the Brother website, and reinstall.
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## 8. Troubleshooting on Mac
1. **Check Printer in System Preferences**: Navigate to *System Preferences > Printers & Scanners*.
2. **Set as Default Printer**: Ensure Brother MFC-J4335DW is set as default.
3. **Clear Print Queue**: Remove any pending print jobs.
4. **Reinstall Driver**: Remove the printer and add it again using the latest driver from Brother’s official site.
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## 9. Resolving Network Issues
* **Check Wi-Fi Signal**: Ensure the printer is within range of the router.
* **Reconnect to Wi-Fi**: Use the printer’s LCD to reconfigure network settings.
* **Static IP Assignment**: Assign a fixed IP to the printer to avoid network conflicts.
* **Firewall and Antivirus**: Temporarily disable firewall or antivirus software to check if they are blocking communication.
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## 10. Using the Brother Printer Utility
Brother provides a utility software that allows you to:
* Check ink levels
* Align print heads
* Perform test prints
* Update firmware
Run the utility to troubleshoot errors automatically.
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## 11. Printer Driver Reinstallation
A corrupt or outdated printer driver often causes printing failures.
1. Uninstall the current driver from your system.
2. Download the latest driver from Brother’s official website.
3. Install the driver and restart your computer.
4. Test printing a document.
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## 12. Firmware Update
Keeping your printer’s firmware updated ensures compatibility and improves performance.
1. Connect the printer to the internet.
2. Use the Brother Printer Utility to check for updates.
3. Install updates as prompted.
4. Restart the printer.
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## 13. Clearing Print Queue
Sometimes, pending print jobs can block new jobs:
1. Open the print queue from *Devices and Printers*.
2. Cancel all pending jobs.
3. Restart both printer and computer.
4. Attempt to print again.
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## 14. Advanced Troubleshooting
* **Check Printer Spooler Service**: On Windows, go to *Services*, find “Print Spooler,” and restart it.
* **Reset Printer Settings**: Perform a factory reset from the printer menu.
* **Test with Another Device**: Try printing from another computer or smartphone.
* **Check for Error Codes**: Refer to the Brother manual for troubleshooting codes.
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## 15. When to Contact Support
If none of the above steps resolve the issue, it’s time to contact Brother support or a certified technician. You can reach expert assistance for the Brother MFC-J4335DW at **1-866-203-7571**. Explain the steps you have taken; this helps the technician provide faster resolution.
**Contact: 1-866-203-7571**
## 16. Preventive Maintenance Tips
* Regularly clean the printer head.
* Keep the firmware updated.
* Use genuine Brother cartridges.
* Avoid leaving paper in the tray for long periods.
* Keep the printer in a dust-free environment.
Proper maintenance reduces the likelihood of future printing issues.
**Contact: 1-866-203-7571**
## 17. Conclusion
The Brother MFC-J4335DW is reliable, but like any electronic device, it may face occasional printing problems. Following this comprehensive guide can help resolve most issues quickly. Regular maintenance, driver updates, and proper handling ensure your printer remains in optimal condition. If issues persist, contacting **1-866-203-7571** will connect you with professional assistance for a permanent solution.
**Contact: 1-866-203-7571**
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