--- tags: Community Call --- # Community Call Workflow Documentation ## How-to ### Schedule Guests Scheduling guests happens through a manual process of outreach via email or dms. To keep track of scheduling, we use the [Community Call Guests Hackmd Doc](https://hackmd.io/nDvYF6CyT8Oq32dOjvhYOg) to keep the lineup visible to any interested stakeholders. Likewise, this document is used to add ideas for _potential guests._ At the moment (10/21/2020), David.utro@makerdao.com is the primary contact for scheduling guests. Anyone can refer people to that email, and David will arrange the ideal date for the guest. ### Post the Event Page The community call happens every Tuesday. Ideally the event page should be posted on the preceding Friday. At the moment (10/21/2020), David uses [crowdcast](https://www.crowdcast.io/makerdao) to setup the event. If needed, an alternative host can setup the community call through zoom, google meets, or any other alternative video-conferencing platform. In this case, event details should be posted to forum.makerdao.com or Reddit and include the call-join details. ### Promote the Call The day of the call, usually an hour before, a link and brief description about the call should be posted to a number of places: - Twitter - Reddit/MakerDAO - Rocketchat #general channel - Telegram Groups - etc. ### Host the call Here are some useful heuristics to hosting public calls. - Have a preamble. - Assume some atendees have no idea what the call is about, or what the usual agenda is. - Encourage a laid back atmosphere. - Volunteer to relay questions from the chat. - Extend an invitation to people to come on the mic or video if they would like to speak directly. - Smile! - Think about questions that the audience would want to ask, and ask them yourself. - Stories are powerful. - When a guest is on, treat the call like a flowing conversation. - Address people watching the recording. - Mention where to find resources. - Mention how to get connected to the community. - Mention any high priority opportunities.