# 737 ## Cannot see any fields to map in KCS Support Console ### Problem Statement Despite adding ```lightning__kav``` in the **Articles Object** field, I cannot see any fields to map. ![No Fiels to Map in KCS Console](https://camo.githubusercontent.com/8d93c48be9aa8a346a0b65c8672d49dee2f7ab4f/68747470733a2f2f692e6962622e636f2f56324b574a73712f6b63732d6f6e2d73616c6573666f7263652e706e67) ### Environment Customer Platform | Salesforce Sandbox --- | --- SU Platform | Colubridae 19 SU Component | KCS Support Console in Addons Logged | 03 September, 2019 10:28 PM Resolved in | Colubridae 19??? ### Cause Object permission conflict in Salesforce. The SearchUnify admin who authenticated Salesforce as a content source is not a Knowledge User in Salesforce. ### Resolution Become a Salesforce Knowledge User. 1. From ![set up](https://docs.searchunify.com/Content/Resources-Mamba20/Images/Icons/Salesforce/salesforce-settings-internal-communities.png) in Salesforce, go to Quick Find Box and look up "users." ![](https://docs.searchunify.com/Content/Resources-Mamba20/Images/SearchClients/salesforce-console/1.png) 2. Click **Edit** and check the **Knowledge User** box. ![](https://docs.searchunify.com/Content/Resources-Mamba20/Images/SearchClients/salesforce-console/2.png) Created on - 03 Sep 2019 10:28 PM