# support exam

Assessment Name: IAAP CPACC Exam Online Remote Proctoring
Date/Time: 11 July 2020 0500H Europe/Warsaw

Hi, some time ago I was taking IAAP CPACC Exam, and due to technical issues with video stream (Case # 01290438) exam was suspended. I wasn't able to rejoin this session.

Is there any chance I could reschedule this exam? I'm not sure if the video issue was on my side, so I would love to be able to retake the exam.

Thank you
Jakub

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## Kryterion reply

Hello Jakub,
 
Thank you for contacting Kryterion Technical Support. I apologize for the inconveniences you have faced. Unfortunately, I am unable to assist you in rescheduling your exam. Please reach out to IAAP using the information below. Let them know that your exam has passed and you need assistance rescheduling. 

 

Samantha Evans
Website: http://www.accessibilityassociation.org/content.asp?contentid=150
Email: [e-mail]
Phone: [phone]
 
 
 
If this information and resources do not resolve your concern, please return to our Kryterion Candidate Community for additional assistance.
 
Best regards, 
 
Brianna
Kryterion Support

[e-mail]

Hello :)

My name is Jakub Maksimowicz and some time ago I was taking IAAP CPACC Exam.
Due to technical issues with video stream on Kryterion center side, my exam was suspended. I wasn't able to rejoin this session.

I've contacted Kryterion Support to reschedule the exam, but they said I should contact IAAP directly.

Would you be albe to help me with rescheduling my exam?

I have CCd in my manager, as my employer has paid for this exam.

Thank you
Jakub Maksimowicz