# Interview Question Bank (Behavioral) ## Evaluation ![](https://i.imgur.com/s8MtN0N.png) ## Questions **Bold: Behavioral Question** Regular: *Challenge Questions* - use to dive deep on response or clarify vagueness ### Focus Area: Delivery / Complete Ownership 1. **Give me an example of a time when you were able to deliver an important project under a tight deadline.** What sacrifices did you have to make to meet the deadline? How did they impact the final deliverable? What was the final outcome? 3. **Tell me about a time when you had significant, unanticipated obstacles to overcome in achieving a key goal.** What was the obstacle? Were you eventually successful? Knowing what you know now, is there anything you would have done differently? 4. **Tell me about a time when you not only met a goal but considerably exceeded expectations.** How were you able to do it? What challenges did you have toovercome? 5. **Tell me about a time when you or your team were more than half way to meeting a goal when you realized it may not be the right goal or may have unintended consequences.** What was the situation? What did you do? What was the outcome? Looking back, would you have done anything differently? ### Focus Area: Customer 1. **Describe a difficult interaction you had with a customer.** How did you deal with it? What was the outcome? How would you handle it differently? 2. **Tell me about a time when you went above and beyond for a customer.** Why did you do it? How did the customer respond? What was the outcome? 3. **Give me an example of when you were able to anticipate a customer need with a solution/product they didn't know they needed/wanted yet.** How did you know they needed this? How did they respond? ### Focus Area: Continuously Grow 1. **Tell me about a time when you realized you needed a deeper level of subject matter expertise to do your job well.** What did you do about it? What was the outcome? Is there anything you would have done differently? 3. **Describe a time when you took on work outside of your comfort area.** How did you identify what you needed to learn to be successful? How did you go about building expertise to meet your goal? Did you meet your goal? 4. **Tell me about a time when you didn’t know what to do next or how to solve a challenging problem.** How do you learn what you don't know? What were the options you considered? How did you decide the best path forward? What was the outcome? ### Focus Area: Trust 1. **Tell me about a time when you had to communicate a change in direction that you anticipated people would have concerns with.** What did you do to understand the concerns and mitigate them? Were there any changes you made along the way after hearing these concerns? How did you handle questions and/or resistance? Were you able to get people comfortable with the change? 2. **Give me an example of a tough or critical piece of feedback you received.** What was it and what did you do about it? 3. **Describe a time when you needed to influence a peer who had a differing opinion about a shared goal.** What did you do? What was the outcome? ### Focus Area: Depth 1. **Tell me about a time when you were trying to understand a complex problem on your team and you had to dig into the details to figure it out.** Who did you talk with or where did you have to look to find the most valuable information? How did you use that information to help solve the problem? 3. **Tell me about a situation that required you to dig deep to get to the root cause.** How did you know you were focusing on the right things? What was the outcome? Would you have done anything differently?  5. **Tell me about a problem you had to solve that required in-depth thought and analysis.** How did you know you were focusing on the right things? What was the outcome? Would you have done anything differently?