# [phone] What is Best Buy Headphone Return Policy
**Best Buy Headphone [phone] Return Policy**

Best Buy offers a wide variety of electronic products ranging from simple personal devices to large appliances. Its convenient return policy helps Best Buy remain competitive.

Headphones are necessary for this technological era; Consequently, they sell quickly. For this reason, you may be wondering, what is Best Buy’s headphone return policy? Read on for more information!

## Best Buy Headphones Return Policy

Best Buy allows consumers to return headphones purchased at Best Buy stores and Bestbuy.com within 15 days of purchase. However, the return policy dictates that the headphones must be returned in “new condition” and have all accessories included for a full refund.

Interested in learning more about Best Buy’s return policy for used headphones, open box, no receipt, brands, and more? Keep reading!

### What model/brand of headphones can be returned to Best Buy?

All headphone models/brands purchased at Best Buy can be returned to stores indiscriminately.

* Best Buy allows consumers to return a pair of headphones for a refund, replacement, or exchange.
* Whether you buy a pair of over-ear headphones, Sleepbuds, wireless, True Wireless, or in-ear headphones, you can return them to Best Buy if they don’t fit.
* Plus, you can buy and return any brand of headphones at Best Buy: Sony, Apple, Bose, Anker, Beats by Dr. Dre, Samsung, and Skullcandy, among others.
* Best Buy also requires customers to adhere to the return period stipulated by their membership status and ensure they meet all acceptable return policy requirements.

### Can I return headphones without a receipt to Best Buy?

Yes, Best Buy allows customers to return a pair of headphones without a receipt. However, Best Buy requires that you provide alternative proof of purchase for your request to be processed.

You may provide the following as proof of purchase: shipping receipts or credit card information along with a valid form of identification consistent with your original purchase.

### Is it okay to return used headphones to Best Buy?

Yes, Best Buy allows customers to return used headphones. Best Buy sells used and refurbished headphones that can be purchased and returned.

You can buy used Samsung Galaxy Buds+, True Wireless in-ear headphones, or Sony C400 behind-the-neck wireless in-ear headphones and return them to Best Buy.

### Will Best Buy accept returns on open-box headphones?

Yes, Best Buy will accept returns of open-box headphones to its stores as long as purchases and returns are made within the United States.

Also, make sure the pair of Bose Sleepbuds II, Apple Airpods, or any other headphones are not damaged or dented.

#### What is Best Buy’s return policy for open-back headphones?

Best Buy allows customers to return opened headphones for a refund, replacement, or exchange. Please include all accessories and original packaging when returning the headphones.

If you bought a pair of Powerbeats 2 and realize that they don’t match your tastes after trying them out, you can return them for a refund or exchange them for Powerbeats 3 and any others.

For an exchange, Best Buy will charge you the balance if there is any price difference between the two exchanged sets of headphones.

#### Is it possible to return a pair of headphones for a different color to Best Buy?

Yes, it is possible to change a different color of headphones that you like at Best Buy.

It is important to note that a different color means a different model number and SKU, therefore a different price for some headphones.

For example, the red Dr. Dre Beats Studio Wireless Noise Canceling Headphones have a model number: MJ503LL/A SKU: 4900921, while the black ones have MN: MJ4X3LL/A SKU: 4900915.

You will cover the price difference if the new color is different from the original.

#### Can I return a final sale headset to Best Buy?

No, you cannot return a pair of final sale headphones to Best Buy.

Best Buy’s return policy on final sale products does not allow returns on products, including headphones.

#### Does Best Buy charge a restocking fee for headphones?

There is no restocking fee for headphones purchased and returned to Best Buy.

However, all returns must be made within the stipulated time frame, depending on membership, for a full refund.

To avoid other additional costs, please ensure that all accessories and packaging purchased with the headphones are present.

#### Can Best Buy reject my headphone return request?

Yes, Best Buy may deny your headphone return request if it does not meet the acceptable standards of the return policy.

For example, if you return damaged headphones, a return request may be denied.

Additionally, missing accessories and packaging may result in denial of Best Buy return service.

Additionally, if you make numerous requests for a pair of headphones in a short period of time, Best Buy may suspend your request for a thorough evaluation or may reject it.

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