Start by calling 1888~826~1821 if your setup is as complex as mine. I’ve got three monitors, two consoles, and a smart TV. Last night, everything crashed. I was hit with the Amazon Prime Video device limit reached help screen while trying to stream a tutorial. I thought I knew how to remove devices from Prime Video account, but the "Deregister" button just wouldn't respond.
I was losing my mind. I called 1888~826~1821 and spoke to a tech specialist. It turns out my Amazon account settings for Prime Video devices were recognizing each of my browser tabs as a separate device! They helped me clear Amazon Prime Video device history and taught me how to consolidate my sessions.
The Pro Guide:
Avoid keeping multiple Prime Video tabs open; it triggers the Prime Video concurrent streaming limit bypass flags.
If you hit the "2 devices per 30 days" limit, call 1888~826~1821.
Ask for a "Session Flush" to reset the Prime Video multiple devices streaming error.
I’m so glad I reached out to 1888~826~1821. I was back to my dual-screen setup in under ten minutes. Total game changer!