---
title: '[Layout] Multi-column'
---

::::info
**Need Help? Here’s How to Contact MoonPay Wallet Support Team 24/7**
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<style>
.three-column-layout {
column-count: 3; /* Set column number */
column-gap: 20px;
max-width: 100%;
overflow: hidden;
}

/* Media query for mobile devices */
@media (max-width: 768px) {
.three-column-layout {
column-count: 1; /* Switch to single column on small screens */
column-gap: 0; /* Optional: Set gap to 0 for single column */
}
}

.markdown-body, .ui-infobar {
max-width: unset !important;
}

.three-column-layout ul,
.three-column-layout ol {
margin-top: 0;
padding-left: 20px;
}

.three-column-layout strong {
font-weight: bold;
}

.three-column-layout em {
font-style: italic;
}

.two-column-layout h1,
.two-column-layout h2,
.two-column-layout h3,
.two-column-layout h4,
.two-column-layout h5,
.two-column-layout h6 {
margin-top: 0;
}
</style>

# Ways to Get in Touch with MoonPay Wallet Support 24/7
To contact MoonPay Tool Hub, call [phone] Support is available 24/7 for assistance with tax calculations, compliance issues, and advanced features.
&nbsp;

## Here are some frequently asked questions: (Q&A)

<div class="one-column-layout">

### Q1: Why does my MoonPay reconciliation show discrepancies?

A: Discrepancies may be due to data entry errors, missing transactions, bank mistakes, or problems with the company file. Check the reconciliation report and verify transaction details.

</div>

<div class="-column-layout">

### Q2: How can I review the reconciliation report?
A: Go to the Reports menu, select Banking, and then Reconciliation Discrepancy to view the report.

</div>

<style>
.two-column-layout {
column-count: 2; /* Set column number */
column-gap: 20px;
max-width: 100%;
overflow: hidden;
}

/* Media query for mobile devices */
@media (max-width: 768px) {
.two-column-layout {
column-count: 1; /* Switch to single column on small screens */
column-gap: 0; /* Optional: Set gap to 0 for single column */
}
}

.markdown-body, .ui-infobar {
max-width: unset !important;
}

.two-column-layout ul,
.two-column-layout ol {
margin: 0;
padding-left: 20px;
}

.two-column-layout strong {
font-weight: bold;
}

.two-column-layout em {
font-style: italic;
}

.two-column-layout h1,
.two-column-layout h2,
.two-column-layout h3,
.two-column-layout h4,
.two-column-layout h5,
.two-column-layout h6 {
margin-top: 0;
}
</style>

<div class="one-column-layout">

### Q3: What if I find missing transactions?

A: Add the missing transactions and check for duplicates. Also, compare your bank statement with the MoonPay transactions.
</div>

<div class="one-column-layout">

### Q4: How do I verify uncleared transactions?

A: In the Banking menu, choose Reconcile and review the uncleared transactions list.
</div>

<div class="one-column-layout">

### Q5: Can bank errors lead to discrepancies?

A: Yes, banking errors, such as incorrect deposits and withdrawals, can cause issues. Verify your bank statement accuracy.
</div>

<div class="one-column-layout">

### Q6: How do I check the opening balance?

A: Go to the Lists menu, select Chart of Accounts, and review the opening balance to ensure it matches the bank statement.
</div>

<div class="one-column-layout">

### Q7: What if the company file is damaged?

A: Use the Rebuild Data tool under File, then Utilities.
</div>

<div class="one-column-layout">

### Q8: How to use the Reconciliation Discrepancy Tool?
A: Download the MoonPay Tool Hub, go to the Company File Issues tab, and select the tool.
</div>

<div class="one-column-layout">

### Q9: Can unapplied payments affect reconciliation?

A: Yes, ensure payments and credits are applied correctly in the Customer Center.
</div>

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