# How do I update Amazon Chime? Guides and steps related follow heres: Amazon Chime updates automatically for most platforms, but users can also manually check and install updates using built-in options or by downloading the latest version. Below are simple guides covering desktop, mobile, and web clients for updating Amazon Chime. ### Desktop: Windows and macOS - **Automatic Updates:** Chime desktop checks for updates every three hours or when quitting/signing out. - **Manual Check:** - On Windows, go to the Help menu and select **Check for Updates**. - On macOS, use the Amazon Chime menu and choose **Check for Updates**, then select **Restart Now** if prompted. - **If Faced with Issues:** - Uninstall Chime (via Add/Remove programs or dragging to Trash). - Download the latest version from the official Amazon Chime site and reinstall. ### Mobile Devices (Android & iOS) - **App Stores:** Update automatically or manually through the App Store (iOS) or Google Play (Android). - **Manual Update:** - Search for Amazon Chime in the Google Play Store or Apple App Store. - Tap **Update** if available. ### Web Application - **Always Updated:** The Amazon Chime web app (https://app.chime.aws) always loads the latest version—no manual action needed. ### Step-by-Step Quick Reference | Platform | Step to Update | |--------------|-----------------------------------------------------------| | Windows | Help menu > Check for Updates | | macOS | Chime menu > Check for Updates > Restart Now | Android | Google Play > Amazon Chime > Update | | iOS | App Store > Amazon Chime > Update | | Web Client | Automatically up-to-date | ### Troubleshooting - If the client doesn't update, try reinstalling from https://aws.amazon.com/chime/download-chime/ - For persistent issues, clear app cache and ensure no meeting is ongoing before attempting update. - On mobile, ensure auto-updates are enabled in device settings. By following these steps, Amazon Chime users can stay secure and access the latest features, with options tailored for desktop, mobile, and web clients. That depends on which platform (Windows, macOS, iOS, Android, or web) you’re using. Here’s how you can update Amazon Chime: ## 📱 Mobile (iOS / Android) * **iOS**: Open the **App Store** → tap your profile icon → scroll down to *Available Updates* → find **Chime** → tap **Update**. * **Android**: Open the **Google Play Store** → tap your profile icon → go to **Manage apps & device** → under *Updates available* find **Chime** → tap **Update**. [1]) * You can also enable automatic updates in your settings so Chime updates automatically when new versions are released. ## 🖥 Desktop (Windows / macOS) Amazon Chime desktop client has a built-in update mechanism. **Automatic Update Behavior:** * The client automatically checks for updates every ~3 hours. * When an update is available (and you’re *not* in a meeting), it prompts you to install it (with a short countdown) or you can postpone via “Try Later.” * On macOS, when you choose “Restart Now,” it will apply the update. **Manually Forcing an Update or Dealing with Issues:** * On Windows, you can go to *Help → Check for Updates* to force a check. * If the update fails or you run into problems, a clean reinstall often resolves it:  Quit Chime.  Uninstall it (via “Add or remove programs” on Windows, drag to Trash on macOS).    Install and launch the new version. * On macOS, you might also need to clear caches (e.g. `~/Library/Caches/com.amazon.Amazon-Chime` and the “ShipIt” folder) if updates are stuck. * If you see messages like “We’re still updating,” make sure no residual “ShipIt” or updater processes are running and retry. --- ## 🌐 Web (browser) If you use Chime via browser (via `app.chime.aws`), you always get the latest version automatically — there’s nothing for you to update manually. If you tell me which device/OS you’re using (e.g. Windows, macOS, Android), I can give you the exact step-by-step instructions for your setup. Do you want me to walk you through updating Chime on your device?