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title: chime-forgot-email-and-phone-number

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# How to Recover Your Chime Account If You Forgot Your Email or Phone Number (With FAQs & Steps)

Follow these **official steps** and explore answers to related FAQs about Chime and Cash App for a complete guide.

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### Step-by-Step Process to Recover Your Chime Account

#### **Step 1: Visit the Official Chime Website**

Go to [https://www.chime.com](https://www.chime.com) and click **“Log In”**.
If you forgot your credentials, select **“Forgot email or password?”** to start recovery.

#### **Step 2: Verify Your Identity**

Chime will ask for personal information to confirm it’s really you. Provide:

* Your **full legal name**
* **Date of birth**
* **Last 4 digits** of your **Social Security number (SSN)**
* Any **linked Chime debit card** information

This helps Chime validate your identity securely.

#### **Step 3: Recover Email or Phone Number**

* If you **forgot your email**, Chime will send a confirmation code to your registered phone number.
* If you **forgot your phone number**, Chime will send recovery instructions to your registered email address.

#### **Step 4: Reset or Update Your Credentials**

Once verified, you’ll get a link to **reset your password** and **update your contact information**. Use a new, secure password that you haven’t used before.

#### **Step 5: Contact Chime Support for Manual Recovery**

If you no longer have access to **both your email and phone number**, you’ll need help from Chime’s team.
📞 **Chime Customer Service Number:** **1-844-244-6363**
🌐 **Help Center:** [https://help.chime.com](https://help.chime.com)

Provide your **personal details**, and a Chime specialist will manually verify your account.

### 💡 Tips to Prevent Future Lockouts

* Always **update your contact info** after changing your email or phone number.
* Use **two-factor authentication (2FA)** to protect your account.
* Keep your login credentials secure and private.

## 💬 Related FAQs


### **1. Can Cash App get money from Chime?**

Yes. You can link your **Chime debit card** or **Chime bank account** in Cash App.
To do this, open **Cash App → Profile → Linked Banks → Add Bank**, and enter your **Chime card or routing/account number**.
Instant transfers through the **Chime debit card** usually arrive immediately.


### **2. How do I log in to a Chime account?**

Go to [https://www.chime.com](https://www.chime.com) and click **Log In**, then enter your **email and password**.
You can also log in through the **Chime mobile app**, available on both **Google Play** and **Apple App Store**.


### **3. How do I log in to Amazon Chime?**

Visit [https://chime.aws](https://chime.aws) and click **Sign In**.
Use your **Amazon credentials** or **Chime meeting login details**. You can also download the **Amazon Chime app** for easy meeting access on desktop or mobile.


### **4. How to send money from Chime to Cash App without a debit card?**

If you don’t have a Chime debit card, you can still transfer money using **ACH (bank transfer)**.
Find your **Chime routing and account number** under **Settings → Account Info**, and add those details in **Cash App → Add Bank** to send or receive money.


### **5. Why is MyPay not available on Chime?**

The **MyPay feature** may not appear if your **employer hasn’t set up early direct deposit**, or if your account is under verification.
Try updating your app or contacting **Chime Support (1-844-244-6363)** for personalized help.

### **6. Can Cash App get money from Chime?**

Yes, absolutely. Cash App can both **send and receive** funds from Chime once the accounts are linked. Use your **Chime debit card** for instant transfers or **bank details** for standard ones.

### **7. How to regain access to a Chime account?**

If your Chime account is locked or you’ve lost login credentials, visit [https://www.chime.com](https://www.chime.com) and use **account recovery options**.
If automated recovery doesn’t work, call **Chime Support at 1-844-244-6363** for verification and manual restoration.
