# Get Better On Hold Music Better at CAPTIVATE CONNECT
When you're on hold, it can be frustrating not to be able to listen to your favorite music. Luckily, there are ways to make the experience better. One way is to use **[music on hold](https://www.eagleswing.org/western-australia/burswood/professional-services/captivate-connect)** that's tailored to your company's culture and brand. This will make the wait more enjoyable for you and the caller, and it will also promote a good customer experience. Additionally, using **[on hold music](https://www.captivateconnect.com/music-on-hold/)** that's upbeat and catchy can help keep people engaged.