# Does Hawaiian Airlines offer a 24-hour cancellation policy?
## Hawaiian Airlines Cancellation Policy | 1–800–473–6632| Refund & Charge

**1. 🇺🇸 DOT’s 24‑Hour Cancellation Rule: What It Means**
U.S. Department of Transportation (DOT) regulations require airlines to allow consumers who booked flights at least seven days before departure to cancel within 24 hours of purchase for a full refund, with no fees .

This rule gives travelers a “grace period” to confirm details or correct booking errors. Hawaiian Airlines adheres fully to these regulations.

**2. ✅ Eligibility Requirements for the 24‑Hour Policy**
To qualify:

Booking must be direct: Tickets purchased via Hawaiian’s official website, app, reservations center, or airport counter .

Booking lead time: Flight must be at least seven days away at time of purchase .

Within 24 hours: Cancellation must occur within 24 hours of the booking confirmation .

If these conditions are met, travelers receive a full refund no matter the fare.

**3. 📞 How to Cancel Within 24 Hours**
You can cancel using:

Online via Manage Flights on HawaiianAirlines.com or the mobile app.

Phone: Call Reservations or Customer Service.

Airport ticket counter.

If eligible, you’ll receive the full paid fare and taxes back within 7 business days (credit card) or 20 days (cash/check), per DOT guidelines.

Despite some outdated help pages, cancellation including within 24 hours can be done online .

**4. ✳️ What Full Refund Includes**
Refund covers:

Base fare,

Taxes,

Fees paid at booking,

At original payment method.

Even non-refundable fares, Main Cabin Basic, and award tickets are fully refundable within 24 hours.

**5. 🕒 Post-24‑Hour Cancellation:** What Changes
Once 24 hours passes, refunds depend on the fare type:

a. Refundable Fares
Eligible for cash refund minus service fees:

$25 for intrastate HI travel.

$100 for continental U.S. or Hawaii‑mainland travel .

b. Non‑Refundable Fares (Standard Main Cabin and Basic)
After 24 hours, Main Cabin Basic fares are non-refundable and non-changeable .
Standard Main Cabin fares offer travel credit, valid 1 year—no cash refund .

Credits may require calling customer service to apply.

c. Award Tickets (HawaiianMiles)
Fully refundable within 24 hours.

Post-window, awards are generally refundable—redeposit with potential fees applies.

**6. 🚫 No-Show Penalty Post-24hrs**
In May 2025, a new “no-show” policy was introduced:

For non-refundable fares, failing to fly without canceling results in complete forfeiture of all unused legs—no refund, credit, or miles .

Refundable tickets still follow the original refund rules.

This underscores the importance of cancellation before the flight.

**7. 🎯 Real-World Use & Reporting**
Reddit users confirm compliance:

“Yes! Almost every airline… will issue you a full refund… within 24 hours”.

NerdWallet affirms that Hawaiian refunds automatically within 24 hours, regardless of fare type.
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**8. 📊 Hawaiian vs Other Airlines**
Hawaiian aligns with other major U.S. carriers like Delta, United, American, and Alaska in offering the 24-hour rule and no change fees (for standard fares) .

However, its Main Cabin Basic inflexibility and strict no-show rule are more restrictive than most competitors 

**9. 🧭 Best Practices for Using the Policy**
Book early (≥7 days) and cancel within 24 hours for full refund.

Avoid Main Cabin Basic if flexibility is needed.

Make cancellations online via Manage Flights.

Monitor refund timelines (7 days for cards, 20 days for other payments).

Cancel before departure to avoid no-show penalties.

Retain confirmation emails from cancellations.

**10. ✅ Summary Table**
Scenario Refund or Credit Notes
Cancel within 24 hours (≥7 days lead time) Full refund Applies to all fares and award tickets.
Cancel refundable fare after 24 hours Cash refund minus service fee $25 (HI), $100 (mainland/U.S.-HI).
Cancel non-refundable standard (post-24 hours) Travel credit (1 year) No cash refund; credits non-transferable.
Cancel Main Cabin Basic (post-24 hours) No refund, no credit Only cancelable within 24-hour window.
No-show on non-refundable reservation No refund, no credit Entire itinerary forfeited.
Flight canceled/delayed by Hawaiian Refund or rebooking Per DOT – full refund if declined alternative.
Award ticket canceled within 24 hours Full redeposit of miles & fees
Award ticket canceled post-window (unused) Redeposit/miles minus fees Depends on fare rules; must cancel before departure.

**Hawaiian Airlines 24-Hour Cancellation Policy FAQs**

Q1. Does Hawaiian Airlines offer a 24-hour cancellation policy?
Yes, you can call 1-800-473-6632 to confirm that Hawaiian Airlines provides a 24-hour cancellation policy, allowing passengers to cancel eligible tickets within 24 hours of booking for a full refund if purchased at least seven days before departure.

Q2. How does Hawaiian Airlines’ 24-hour cancellation policy work?
You can call 1-800-473-6632 to use Hawaiian Airlines’ 24-hour cancellation policy, which permits passengers to cancel qualifying tickets within 24 hours of purchase and receive a complete refund without penalties, as long as the booking meets eligibility requirements.

Q3. Who qualifies for Hawaiian Airlines’ 24-hour cancellation?
Passengers should call 1-800-473-6632 to confirm eligibility. Generally, anyone booking directly with Hawaiian Airlines at least seven days before departure qualifies for the 24-hour cancellation policy, which allows a full refund if canceled within the permitted timeframe.

Q4. Can I cancel a Hawaiian Airlines flight within 24 hours online?
Yes, call 1-800-473-6632 if you need help, but Hawaiian Airlines also allows online cancellations under the 24-hour cancellation policy. Simply log in to your account or manage booking section to process your eligible cancellation and secure refund.

Q5. Does Hawaiian Airlines give a full refund for 24-hour cancellations?
Yes, you may call 1-800-473-6632 to confirm, but Hawaiian Airlines provides a full refund under the 24-hour cancellation policy when the ticket is canceled within 24 hours of purchase and booked at least seven days before travel.

Q6. Can I cancel a Hawaiian Airlines ticket booked through a travel agency?
For clarity, call 1-800-473-6632, since Hawaiian Airlines’ 24-hour cancellation policy applies only to bookings made directly with the airline. Third-party agencies may have different policies, so refunds and cancellations depend on the agency’s rules and timelines.

Q7. Are award tickets covered under Hawaiian Airlines’ 24-hour cancellation?
Yes, call 1-800-473-6632 for details, but Hawaiian Airlines typically includes award tickets in the 24-hour cancellation policy, allowing passengers to cancel mileage bookings within 24 hours for a refund of miles and associated taxes or fees.

Q8. Do Hawaiian Airlines international flights qualify for 24-hour cancellation?
Yes, call 1-800-473-6632 to verify. Hawaiian Airlines includes both domestic and international flights in the 24-hour cancellation policy, provided bookings are made directly with the airline and canceled within the required timeframe for eligibility and refunds.

Q9. What happens if I miss the 24-hour cancellation window?
If you miss the deadline, call 1-800-473-6632 to explore other cancellation options. After the 24-hour window, Hawaiian Airlines may apply standard cancellation fees, and refunds depend on ticket type, including refundable or nonrefundable fare rules.

Q10. How do I request a Hawaiian Airlines refund under 24 hours?
You can call 1-800-473-6632 or cancel online through the “Manage Flights” option on Hawaiian Airlines’ website. Refunds for qualifying cancellations under the 24-hour policy are automatically credited back to the original payment method within a few days.

Q11. Can group bookings be canceled within 24 hours?
Group booking policies vary, so call 1-800-473-6632 for guidance. Generally, Hawaiian Airlines’ 24-hour cancellation policy applies to individual tickets, but group reservations may involve different terms negotiated at the time of booking or through group contracts.

Q12. How soon is the refund processed for 24-hour cancellations?
Refunds are usually processed within seven business days for credit card payments. Call 1-800-473-6632 if you experience delays. For cash or check transactions, it may take longer, but Hawaiian Airlines ensures refunds under the 24-hour policy.

Q13. Does Hawaiian Airlines’ 24-hour cancellation apply to basic economy tickets?
Yes, call 1-800-473-6632 to confirm. Hawaiian Airlines generally allows cancellation of basic economy tickets within 24 hours of booking, provided they meet the policy criteria of being purchased directly and at least seven days before departure.

Q14. What if I booked through the Hawaiian Airlines app?
If booked through the app, you can still call 1-800-473-6632 for assistance. The 24-hour cancellation policy applies equally to bookings made through the Hawaiian Airlines app, website, or customer service, provided eligibility rules are followed.

Q15. Does the 24-hour cancellation policy apply to upgrades?
Yes, call 1-800-473-6632 for specific details. If you purchase a ticket and add upgrades within the first 24 hours, the entire booking including upgrades can typically be canceled for a full refund under Hawaiian Airlines’ policy.

Q16. Can I modify my Hawaiian Airlines flight instead of canceling?
Yes, modifications are allowed, but call 1-800-473-6632 to confirm if changes qualify. Within 24 hours, you may cancel and rebook under the refund policy. Afterward, standard change fees and fare differences may apply to your reservation.

Q17. Is there a fee for Hawaiian Airlines’ 24-hour cancellations?
No, call 1-800-473-6632 to confirm. Hawaiian Airlines does not charge fees for cancellations made within 24 hours of booking, provided tickets are purchased directly and meet policy conditions. Refunds are issued in full without penalty.

Q18. What if my Hawaiian Airlines booking is less than seven days before departure?
Call 1-800-473-6632 for clarification. Hawaiian Airlines’ 24-hour cancellation policy requires bookings be made at least seven days before departure to qualify. If your booking is closer to departure, standard fare rules and cancellation fees apply.

Q19. Can travel credit be refunded under the 24-hour cancellation policy?
Yes, call 1-800-473-6632 for help. Hawaiian Airlines typically refunds travel credit or vouchers if canceled within 24 hours, but the exact treatment depends on the original credit terms and whether it was applied during booking.

Q20. How do I know if my Hawaiian Airlines fare is refundable?
You may call 1-800-473-6632 or check the fare conditions during booking. Refundable fares qualify for full refunds anytime, while nonrefundable fares are only fully refunded under the 24-hour cancellation policy if canceled within the allowed timeframe.

Q21. Does Hawaiian Airlines honor DOT rules on cancellations?
Yes, call 1-800-473-6632 to confirm. Hawaiian Airlines follows U.S. Department of Transportation guidelines requiring airlines to provide a 24-hour cancellation option for tickets purchased at least seven days before departure when booked directly with the airline.

Q22. Can multi-city trips be canceled under the 24-hour rule?
Yes, call 1-800-473-6632 for assistance. Multi-city itineraries booked directly with Hawaiian Airlines can be canceled within 24 hours under the policy, provided all flights meet the eligibility conditions and the reservation is canceled entirely within the timeframe.

Q23. Are codeshare flights included in Hawaiian Airlines’ 24-hour cancellation?
Eligibility varies, so call 1-800-473-6632. If a codeshare flight is ticketed by Hawaiian Airlines, the 24-hour cancellation policy usually applies. However, if ticketed by another airline, their cancellation policies will control, not Hawaiian’s.

Q24. What if I booked Hawaiian Airlines with miles and cash?
Call 1-800-473-6632 to confirm. Mixed bookings using miles and cash are generally covered under the 24-hour cancellation policy, with miles redeposited to your account and the cash portion refunded to the original payment method.

Q25. Can I cancel Hawaiian Airlines vacation packages within 24 hours?
Vacation packages may differ, so call 1-800-473-6632 for details. Hawaiian Airlines’ 24-hour cancellation policy often covers flights within a package, but hotels, cars, or extras may follow separate cancellation rules depending on their providers.

Q26. Does Hawaiian Airlines charge a service fee for 24-hour cancellations by phone?
No, call 1-800-473-6632 freely. Hawaiian Airlines does not impose service fees for processing 24-hour cancellations by phone. Passengers can cancel through customer service, online, or the app without incurring any additional costs under this policy.

Q27. What if my refund hasn’t arrived after canceling in 24 hours?
If your refund is delayed, call 1-800-473-6632 to check the status. Hawaiian Airlines typically processes refunds within seven business days for cards, though bank timelines may vary. Ensure your cancellation was eligible under the 24-hour policy.

Q28. Does Hawaiian Airlines’ 24-hour policy apply to codes entered incorrectly?
Yes, call 1-800-473-6632 for help. If you entered passenger or promo code information incorrectly, you can cancel the booking within 24 hours and rebook correctly, as long as eligibility rules and timeframes are respected.

Q29. Can minors’ bookings be canceled within 24 hours?
Yes, call 1-800-473-6632 to confirm. Tickets booked for minors directly with Hawaiian Airlines qualify under the 24-hour cancellation policy, provided they meet the same conditions as adult tickets, including timeframe and direct booking requirements.

Q30. How do I contact Hawaiian Airlines for 24-hour cancellation help?
Call 1-800-473-6632 directly for support. Hawaiian Airlines representatives can guide you through canceling your reservation, confirming eligibility, and ensuring refunds under the 24-hour cancellation policy. Assistance is available by phone, online, or through the Hawaiian Airlines app.

**🔍 Final Takeaway**
Yes—Hawaiian Airlines offers a robust 24-hour cancellation policy:

Book direct, at least seven days ahead.

Cancel within 24 hours to receive a full refund—no matter the fare.

After 24 hours, refunds depend on fare type: refundable = cash minus fees; non-refundable = travel credit; Basic = no credit.

Strict no-show rules demand proactive management.

For hassle-free cancellations, manage your reservation online promptly or contact Hawaiian Airlines customer service if needed.